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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,852 reviews

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Texas
1 review
0 helpful votes
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Great service
September 2, 2023

Product arrived in a timely manner. I have always had a great experience with them.

Date of experience: September 2, 2023
Pennsylvania
1 review
1 helpful vote
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Never disappointed!
September 2, 2023

I've purchased different sized paint applications at diferent times for a 20 year old car and the color match amazes me!
I didn't even provide my vin# and the match and quality of the product literally made me smile everytime I look at the finished product.
Great job guys!

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Confirmation?
September 1, 2023

Was worried about my order because Paintscratch never emailed me a confirmation of my purchase. Wasn't sure if my order was received or not. I did receive my order eventually.

Date of experience: September 1, 2023
North Carolina
1 review
0 helpful votes
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Great product..
September 1, 2023

Great product.easy to use...good instructions...prefect match for my 2001

Date of experience: September 1, 2023
Maryland
3 reviews
0 helpful votes
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Very good
August 31, 2023

Found some of the paints. But the Sedona bronze # ******* color looks much different. So I also picked another color, more darker and loos like a closer match. I guess I will find out. I did call the Winnebago they (Deb) said it did not look like the right color ( Sedona Bronze Met). They do not have the colors back to 2008.

Date of experience: August 31, 2023
Ohio
2 reviews
0 helpful votes
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The rattle cans work well
August 31, 2023

I bought a primer/basecoat/clearcoat kit for a new fender for my grandmothers car. I didn't get a perfect finish but it's way better that is was! Color is spot on and it dried good and firm. I've had great luck with the rattle cans. My experience with the RTS paint was not good. Chipped incredibly easily.

Date of experience: August 30, 2023
Washington
1 review
0 helpful votes
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Satisfactorily received
August 31, 2023

Purchase took a week and a half to arrive. But the whole process was seamless and remarkable.

Date of experience: August 30, 2023
Washington
2 reviews
0 helpful votes
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Easy to order, and very pleased that they have paint for older cars that you can't find in an automotive store.

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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Touch up
August 30, 2023

Easy, fast if you know your color code…easy fast ordering also

Date of experience: August 30, 2023
New Jersey
1 review
0 helpful votes
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Match is off
September 29, 2023

The color match once it got on the car was a darker than on the paper card I used to test it. As a result, the touch up is noticeable.

Date of experience: August 30, 2023
New Jersey
1 review
0 helpful votes
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Paint matches but flows poorly
September 28, 2023

Paint matches grey color I needed but does not flow smoothly dabbing carefully in area needeagain. Not same performance as with Hyundai brand pen (but they strangely didn't offer color needed). Reasonable price but not likely to purchase again.

Date of experience: August 29, 2023
Michigan
1 review
0 helpful votes
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Was concerned that I would get a different shade of sunburnt orange (Pv6) but was happy to see that was not the case.

Date of experience: August 28, 2023
Florida
1 review
0 helpful votes
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Perfect match
August 29, 2023

Easy to use. Accurate color match. Would certainly buy their product again if needed for nicks and scratches.

Date of experience: August 28, 2023
Maryland
2 reviews
2 helpful votes
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I timely received a great product.
August 28, 2023

My order was delivered in a timely manner and is a quality product.

Date of experience: August 28, 2023
California
1 review
0 helpful votes
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Perfect match
August 28, 2023

Easy process and fast delivery and the color was a perfect match

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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Paint pen was terrible!
September 27, 2023

The paint pen I ordered is terrible! It dries up so fast & the tip is hard & not like a brush at all. I had to keep pushing down on the pen & wait a while for it to dispense more paint. It looks terrible on my car.

Date of experience: August 27, 2023
Texas
1 review
0 helpful votes
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Returning customer
August 27, 2023

I've ordered from Paint Scratch in several years ago and the paint matched my older vehicle perfectly. I placed another order for two of my other vehicles and the process is quick and easy - even easier than Amazon!

Date of experience: August 27, 2023
Ohio
1 review
0 helpful votes
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Wrong color
September 26, 2023

Ordered two different colors and neither one matches. White was to light and the red was not red, it was brown. They won't do anything about it. Would not recomend.
Randy Elliott

Date of experience: August 27, 2023
Kentucky
2 reviews
0 helpful votes
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Excellent Company
August 27, 2023

I ordered from you a couple years ago for same car and thankfully i found your website again you matched my color perfectly last time.And once again very satisfied

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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Exactly what I needed
August 27, 2023

Paint is the exact color of my vehicle, order and shipping was really fast. I definitely recommend this company for all type of auto motive paint projects.

Date of experience: August 26, 2023