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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,821 reviews

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Illinois
1 review
0 helpful votes
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Review
September 7, 2023

The instructions to correct the problem could be more clear.

Date of experience: September 7, 2023
Puerto Rico
1 review
0 helpful votes
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Great
September 7, 2023

Fast shipping, great service and last but not least the right color for my Nissan Kicks 2020.

Date of experience: September 7, 2023
Arizona
1 review
0 helpful votes
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Exact match
September 6, 2023

Very pleased with the ease of finding my color for a 19 year old vehicle and it matches perfectly! Ty

Date of experience: September 6, 2023
Utah
1 review
0 helpful votes
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The color was spot on. Having never done this before, the application did not go on as smooth as I had hoped. Helpful hints for application in the package would have been helpful.

Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Chamonix white touch up pen
September 6, 2023

I just ordered a white colored touch up paint pen for my classic car. The quality of the product was as advertised, and looks good on my car.

Date of experience: September 6, 2023
Missouri
1 review
0 helpful votes
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The 1 oz. Bottle of touch up paint was for a 1975 Rolls Royce. I gave them the name and color code. The paint is an EXACT PERFECT MATCH and the bottle is labeled as such. I do not understand why when placing the order I was told that the car was so old that they did not have a color chip to match it to and there would be no refund if it did not match. I was hesitant to make the purchase. This warning made no sense since they were given the color code and sent exactly that. This made the purchase unnecessarily stressful.

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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1967 lime gold mustang fastback
September 5, 2023

I ordered single stage lime gold spray cans to do some touch up on my original paint 1967 mustang GTA fastback and am extremely satisfied with how well it matched the 55+ year old original paint.

Date of experience: September 4, 2023
New Hampshire
1 review
0 helpful votes
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As ordered
September 5, 2023

Ordered. Arrived in timely fashion. Satisfied with quality.

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Classic corvette
September 5, 2023

I ordered 3 colors for 3 different year classics, red, blue and yellow along with clear coat. Other than the red and blue cans being mislabeled (reversed) the shipment was as expected. The spray outs came out looking good and the color match was acceptable. The spray volume is greater than other spray paints so a little getting used to required for flow rate. I would order again as this has been the closest color match i have had ordering off the shelf mixes.

Date of experience: September 4, 2023
Georgia
1 review
0 helpful votes
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Exact Match
September 4, 2023

Recommended for exact paint match, never trust buying at a chain store.

Date of experience: September 4, 2023
Georgia
1 review
0 helpful votes
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Paint color too light
October 4, 2023

The paint color is too light even after clear coat

Date of experience: September 3, 2023
Ohio
1 review
0 helpful votes
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Touch up spray paint
September 3, 2023

The paint does not match the 2023 nissan altima it's a little darker they need to work on that color some more blue sky on title

Date of experience: September 3, 2023
New York
1 review
0 helpful votes
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Exact Color Match
September 3, 2023

Excellent website instructions on how to ID color from data plate. Received an exact match, which BTW is guaranteed. Highly recommended!

Date of experience: September 3, 2023
Georgia
1 review
0 helpful votes
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Terrible match
October 3, 2023

Finally got a chance to use the kit this weekend. Match was terrible

Date of experience: September 3, 2023
Texas
1 review
0 helpful votes
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Great service
September 2, 2023

Product arrived in a timely manner. I have always had a great experience with them.

Date of experience: September 2, 2023
Pennsylvania
1 review
1 helpful vote
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Never disappointed!
September 2, 2023

I've purchased different sized paint applications at diferent times for a 20 year old car and the color match amazes me!
I didn't even provide my vin# and the match and quality of the product literally made me smile everytime I look at the finished product.
Great job guys!

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Confirmation?
September 1, 2023

Was worried about my order because Paintscratch never emailed me a confirmation of my purchase. Wasn't sure if my order was received or not. I did receive my order eventually.

Date of experience: September 1, 2023
North Carolina
1 review
0 helpful votes
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Great product..
September 1, 2023

Great product.easy to use...good instructions...prefect match for my 2001

Date of experience: September 1, 2023
Maryland
3 reviews
0 helpful votes
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Very good
August 31, 2023

Found some of the paints. But the Sedona bronze # ******* color looks much different. So I also picked another color, more darker and loos like a closer match. I guess I will find out. I did call the Winnebago they (Deb) said it did not look like the right color ( Sedona Bronze Met). They do not have the colors back to 2008.

Date of experience: August 31, 2023
Ohio
2 reviews
0 helpful votes
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The rattle cans work well
August 31, 2023

I bought a primer/basecoat/clearcoat kit for a new fender for my grandmothers car. I didn't get a perfect finish but it's way better that is was! Color is spot on and it dried good and firm. I've had great luck with the rattle cans. My experience with the RTS paint was not good. Chipped incredibly easily.

Date of experience: August 30, 2023