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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy ordering with quick shipping. The color on the web site was not correct but there was a note saying it may not be. The actual paint was an excellent match.
Placed my order on the web page, got an email the next day stating that they could no longer mix that paint code. Fortunately I'm a procrastinator and didn't place another order elsewhere, as the next day I got another email stating my order was under way. Product showed up a week or so later and is pretty close to what's on the car!
Very good and prompt delivery. What more can I say.
I received a notification as to when the item was shipped and the approximate delivery date.
The paint color for my 69" Olds was near perfect. My only complaint is that the amount of paint you actually get is very little. I had to order two pens to get a small job finished, so cost is a factor.
Even when my paint code is not listed they seem to always find it and add to the list.
Order was prompt and great follow up. Haven't tested product yet, but will give later review.
Easy to navigate website. And arrived quickly. I haven't had a chance to use product yet.
Easy to navigate and order special paint, prompt delivery
Haven't tried it yet, looks simple to use. Hoping that the colors are on point.
Every color was a good match for our motorhome after 20 years
Overall very pleased with the services and website
The original paint is a bit faded on my 1999 Mustang but it was going on the lower part of the car and is usually shaded so it was perfect.
PaintScratch was quick to ship, and provided delivery updates. After receiving the product, PaintScratch sent more info on using the product as part of its service, without requiring any requests on my part.
This is actualy the 2nd time I have used your site and is very good and descriptive which makes it easy to follow for the entries. The touch up paint from before matched well on my other vehicles and wanted to give it another shot.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members