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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Thank you for making it so easy to pick the correct color and product for my car!
Put touch up paint. On provided paper and all looks well
Good service. I had no idea what I was doing and the website helped guide me.
Time from order to delivery was a little long but exactly what I ordered.
Spray was easy to use and the results were as close to the original color as they could be on a 20 year old vehicle.
71 Chevy Nova barn find needed some touch up here and there and the match to 40+ year old original GM citrus green was amazingly accurate. Let it dry for a week and hit it with polishing compound and a rotary buffer and it blended together seamlessly. Thanks. You guys saved me from a complete redo paint job
Waiting on weather to dry up and become warmer have not applied as of yet. Packaged well and excellent communications regarding order and shipping
Excellent info on web page!, easy to use, nice catalog of paints.
They did not send everything that I ordered. The spray can trigger sprayer was not sent.
The paint was an excellent match to the original 1995 paint. Now I need more to cover a not so good match from an earlier repair.
Won't be ordering paint again as the lead time is too long! + NV to FL is more than a week!
Very useful site to find what I needed!
I ordered paint for my 43 year old Italian car and got a perfect color match. I couldn't ask for more.
I also appreciated the help that was available on the web site.
It's really very difficult to make a mistake ordering your touchup paint from this site. You would have to force yourself to ignore all the checks & advice they give you. I ordered the full repair kit and used everything that came with it. The result is a finish as good as I'd get from a body shop. Highly recommended.
I had a great experience with paint scratch! Order arrived very timely and was a perfect match! Thank you!
I scratched my classic car while working on it. I found PaintScratch online and decided to give them a try. Product arrived in 10 days, and was perfect! Very happy with the outcome!
Easy to find paint match for my car, and easy to order. Looks good on the car
This is my first time using paint scratch, so far it has been just as advertised.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

