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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Took a while to rub out the scrapes and scratches but the final look is fantastic. Paint matched perfectly and the clear coat set off the job.
Good color match for a color from 1969.I was skeptical but the match was near perfect.
Site was easy to navigate. The baja yellow 💛 I was looking for was on here. They had all the products from the pens to the paint, and the cans of spray!
Great service and website. Haven't used the material yet but i'm sure it'll be great!
Easy ordering, excellent product selection and I am a repeat customer.
Super fast delivery and exactly what I wanted. Got the white spray can and clear coat and both came secure and fast.
Color sent was labeled correctly as cool gray. Contents was dark brown. Not close to being accurate color. Did not issue a refund. Avoid using this company.
Customer service is an illusion. A phone number is listed but calls go to voicemail and aren't returned. Online support is at least a day late. The directions online are confusing, perhaps written by someone who doesn't speak English very well. You're basically on your own.
All phases of ordering through receiving were flawless. However, color match, for whatever reason, was off.
Good paint, good match. Very expensive - especially the shipping cost
The paints were fantastic, it match my car color perfectly. I will recommend PaintScratch to anyone looking to touch his/her car.
Easy purchase process! Shipping was fast. Would use PaintScratch again.
Always a great product, a return customer also. Thanks again, until next time!
Easy to use website. Paint matches well on my antique motorcycle.
PaintScratch automotive touch-up paint is so precise that the color match has to be seen to be believed. Customer service, from ordering to shipping, is first-rate.
So far my experience has been positive. Paint Scratch has a very nice tool to help you find the right paint colors.
I did not find the exact touch up, but sent an e-mail with the color code from the door panel on the jeep.
I received a reply that Paint Scratch had the color and I ordered it. Perfect Match!
The color dispatched is amazingly close to the original. Keep up the good work...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members