On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Paint did not match,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I purchased multiple cans of different colors, all correct
I have used these products on at least 10 different luxury vehicles and they always match perfectly
We ordered a paint pen to touch up some nicks; the color was perfect, the quality altogether satisfactory. Great job, thank you!
Great experience all the way around. Fast shipping and an excellent product.
Exactly the color I needed almost perfect match. If the factory paint hadn't faded somewhat it would've been.
Canadian touch up paint online site could not produce required color for my 1972 classic Volvo touch up. Your US competitor ran out of toner and had to refund order. You could do it but could not ship aerosol into Canada, so I had to have it delivered to a friends place in Washington State and go and fetch it. A bit of a hassle to get the right paint, but in the end it was a perfect color match to the 20 year old respray of the original 52 year old original.
Used touch up pens to repair a few paint chips. Colour match was good, and instructions helpful. Good results
Easy to order and color is just perfect. I would recommend this company.
I have a scratch on the painted bumper. The scratch exposed the gray plastic under the paint.
I filled the scratch with several layers of touch up paint. The scratch didn't disappear, but the touch up paint helped to hide the scratch so it's not so noticeable.
I order 1qt primer, 1qt base coat sor they were good, but also order 1qt clear coat, but last one was way too thick and sticky, almost ruined my whole job, it was webbing at time of spraying, and eviroment was perfectly dry at 70°F.
I found this website via Paint Society on Youtube. I found my paint code on the PaintScratch website and ordered it. Thumbs up
Ordered touch up paint. Staff helpful in getting the right information and help in placing order,
Very positive. Fast shipping. I sprayed a sample piece and will be buffing to check the result.
I consider it as an over priced product. Although it did the job satisfactorily. I can't say anything else about it.
They did a great job on delivery and the product was a great match
Took a while to rub out the scrapes and scratches but the final look is fantastic. Paint matched perfectly and the clear coat set off the job.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members