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Overnight Prints Reviews Summary
Overnight Prints has a rating of 1.5 stars from 401 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Overnight Prints most frequently mention customer service, business cards and delivery date. Overnight Prints ranks 419th among Printing sites.
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First, because I didn't want to pay for overnight service, I didn't realize the order would take 3 Weeks to get, but went ahead and ordered, because one item was prescription pads, and not many companies seem to print them. There were things in my draft that did not print out on the finished product. Not vital things, but a major component that I spent a lot of time to integrate. The other item was flyers, but they came on really stiff paper rather than something that could be trifolded like I thought. And the writing at the top was not centered. And the fact they couldn't print it from a PDF was unusual as well, so I had to take time to transfer to another file type and then didn't get it printed out well after all. Again, nothing vital, but it just doesn't look professional. Very disappointed!
We could not be happier. We have used Overnight Prints for postcards and bookmarks and have never been dissatisfied with the product.
The programs we ordered for my sister's wedding turned out perfectly. They were cut perfectly (rounded corners), the color was fantastic, the paper quality was luxe, and overall the ordering, shipping, and customer service process was SUPER easy. I recommend!
Overnight Prints is our headquarters for ALL our poster needs --we expect to design and order over 1,000 this summer season.
The business cards I ordered are very nice. I will use a slightly larger text the next time I order cards. What I saw on the screen and what I got weren't quite the same. Pleasantly surprised at the weight of the cards. About twice the thickness of cards I have gotten from other sources in the past. Length was also fractionally longer so I am having to look for a new card holder for my pocket carry. Overall pleased with the order. Was a little flabbergasted that 6 days after I placed my order I got an email offering 500 cards for $6.99 when I had just paid about $30 for 500. Seemed a little insensitive to do something like that to a new customer.
My latest order was made up of 6 different postcards, all arrived beautifully printed and clear, but one group had been damaged during shipment. Customer service very quickly promised to reprint the damaged postcards and I'm currently awaiting delivery. Fast and easy to work with. I've been a customer for many years.
Very happy with my newest business cards! I chose one of their stock business card designs for this, and was extremely pleased with the number of designs to choose from.
Zero customer service. I paid a lot of money to have my order shipped overnight. It was delayed 4 days, I emailed inquiring and received no response. I receive an email almost 3 months later asking me to review the company. The name is misleading, the UI is sub-par, and lack of communication is a total turnoff. Price is okay as long as you don't pay the extra shipping fees. Total ripoff. I want my money back for the overnight shipping but still haven't heard back from them. Very unprofessional.
Dear Ariel,
We are truly sorry to hear that your order didn't arrive on time. Is there anyway that you would be able to provide me with an invoice number for the order that you are referring to?
Your website was extremely efficient and user friendly, and my new business cards look great! Thank you! I will definitely be doing business with you again in the future.
This was a repeat order for us. It was fulfilled correctly and on time. Have used them many times before. Very satisfied.
I would not do business with this company again. I paid a lot of money to get my order in a day or two and they came 3 days AFTER they were promised and at that point I didn't need them any more.
They should re-name the company because they can't ship you anything overnight. They are a rip off.
This was after I emailed the company asking a design question and they never got back to me. I should have known right then how my order would be handled.
Dear KJ,
We are sorry to hear that you did not receive your order on time KJ. Is there anyway that you would be able to provide me with an invoice number for the order that you are referring to? Once the invoice number has been provided, we will look into this order and will have someone reach out to you.
I ordered my programs based on a recommendation from a friend that have used your services in the past. I was very pleased with the end product, the packaging of my shipment and the quickness in which it was received. Excellent will definitely used in the the future.
I ordered brochures, and the design outlet is definitely not user-friendly at all. It doesn't show the cut-off marks for the folds and things like that, making designing a correctly formatted product almost impossible. I ended up designing mine on Word and uploading it, but I received seven emails stating that my design did not fit their standards. The user isn't informed of this detail until AFTER they've submitted and paid for their order; meaning that you have to go back and continuously fix the issues, which can push back shipping dates. The finished product was beautiful and well-priced, but the design platform is just so inconvenient for the user.
Not only did I receive my order, it came in early and included extra quantity. I am pleased as always.
I ordered new business cards with my new mailing address and the customer service staff was very helpful.
We are always happy with overnight prints. Color is great and so is the paper stock. I also love that re-ordering is always a snap. We re-order the same items months apart and it's great that the re-order process is so easy.
This is a good place to buy posters and postcards. The items I ordered were basic, but of good quality and inexpensive.
I've used Overnight Prints for years and they've been terrific.
Only my last order, for business cards with rounded corners, was badly cut so that the corners were messed up. I see from other comments that there must be something wrong currently with their machine which does the rounded corners. Until that's fixed, order regular business cards!
I recently ordered from OverNight Prints and the rounded corners were NOT good.
Having to pay extra for rounded corners is a joke if they don't even come out rounded! Majority of the business cards were not cut properly out of 800 business cards I ordered. Not happy at all with Overnight Prints.
Dear Ashley,
We are sincerely sorry for the miscut cards that you have received. Can you please provide us with an invoice number for the order that you are referring to? Once the invoice number has been provided, we will have one of our representatives reach out to you.
I paid extra to get my business cards in time, and they did arrive two hours before the event; not enough time to get them in folders or stapled like I'd planned. But, I am REALLY annoyed that 1/3 of them were not printed straight. Apparently, my business cards were jammed or slipped in the cutting machine.
We apologize for the cards that were not perfectly straight. Is there anyway that you would be able to provide us with an invoice number for the order that you are referring to Molly? We appreciate your time and patience as we resolve this.
From the business
Ordering custom business cards from overnightprints.com is quick and easy with our online design tools, fast printing, and superior quality guarantee.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We would love to rectify the situation that has occurred. Please provide us with an invoice number for the order that you are referring to and we will go ahead and have someone contact you. We apologize for any inconvenience that this has caused you.