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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Laura X.
15 reviews
0 helpful votes
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Shipping costs are the only deterrent
July 26, 2012

Shipping costs are the only deterrent

Fabulous product, excellent customer service, prompt reply to queries.

Date of experience: July 26, 2012
Barbara G.
7 reviews
0 helpful votes
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I found what I was looking for at www.orthoticshop.com quickly. I recieved the product as advertised and at a much lower price that at my physical therapists office. I have been extremely pleased and will purchase future items from www.othoticshop.com.

Date of experience: July 25, 2012
Dot M.
1 review
0 helpful votes
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My shoes are very comfortable and I love them
July 24, 2012

My shoes are very comfortable and I love them. The only problem was the tracking number didn't work. But they were delivered on Saturday instead of Monday, so I was happy.

Date of experience: July 24, 2012
Nancy S.
3 reviews
0 helpful votes
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I was very happy with orthoticshop.com
July 23, 2012

I was very happy with orthoticshop.com. Service was very prompt and the item ordered was as expected. I'm still trying to decide whether I'm happy with the fit of the item, but otherwise am pleased with this buying experience and would not hesitate to shop here again.

Date of experience: July 23, 2012
Lillian G.
3 reviews
0 helpful votes
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I wish other colors were available, but this one might work!
I LOVE the shoes and they feel great! Started wearing them as soon as they arrived and they are most comfortable!

Date of experience: July 23, 2012
Linda E.
3 reviews
0 helpful votes
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These shoes felt a little strange when I first tried them on, but they fit perfectly and I loved the color (plum) so I thought I would give them a try. I wore them all day today and they were soooooo comfortable. Fit was true to size and the support was just what my aching feet needed.

Date of experience: July 22, 2012
Sarah P.
14 reviews
0 helpful votes
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Great product, fast service
July 23, 2012

Great product, fast service.

Date of experience: July 22, 2012
Marianne M.
3 reviews
0 helpful votes
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Happy to have found this site
July 23, 2012

Happy to have found this site

Date of experience: July 22, 2012
Elizabeth A.
3 reviews
0 helpful votes
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Great price and fast delivery!
July 22, 2012

Great price and fast delivery!

Date of experience: July 22, 2012
carolynn D.
1 review
0 helpful votes
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I love your orthotic
July 22, 2012

I love your orthotic. I find them a little on the pricey side, but the comfort is so wonderful when you have plantar facia. I find your shoes run wide and have had to return many pairs due to this. I wear a tennis shoe with orthotic in size 11, but your shoes a size 8 fits me, but run wide in many cases. I loved the Talia and have a pair in black. I had to stitch the elastic closed to be able to keep them on my feet. I know people have wide feet and slender, but some of your shoes fit and many, many do not. Is there any way you can design them to be more foot friendly, you have a wonderful product. There are a lot of us out here with foot problems, please help us further. The slippers I ordered have an adjustable strap, YEAH! I was able to wear these and I LOVE THEM!

Date of experience: July 22, 2012
Sherri M.
4 reviews
0 helpful votes
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Easy to find my product
July 20, 2012

Easy to find my product. Better selection of sizes than on Amazon.com. Free shipping too. Couldn't ask for more. Thank you. Will definitely order from them again.

Date of experience: July 20, 2012
Chelcie I.
1 review
0 helpful votes
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My first experience shopping on your site was pleasant and easy. Very happy to be able to see shipping dates and cost before purchase

Date of experience: July 18, 2012
Phyllis L.
2 reviews
0 helpful votes
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Love, love these sandals
July 18, 2012

Love, love these sandals - they were immediately comfortable and pains that I usually have in my knees and hips are less even with only a couple days of wearing them. The arch support is wonderful!

Date of experience: July 18, 2012
Jamie L.
8 reviews
0 helpful votes
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Never received shipping confirmation or tracking number. I contacted Customer Service and they responded quickly that item was being delivered that day.

Date of experience: July 18, 2012
Katy B.
2 reviews
0 helpful votes
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Your site wouldn\'t let me complete my checkout on my iPad. I had to switch to a desktop computer, which was annoying. Please fix it so that you can confirm your order on the iPad! Thanks!

Date of experience: July 18, 2012
Shellie G.
1 review
0 helpful votes
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Fast service...
July 18, 2012

Fast service...product just as described!

Date of experience: July 17, 2012
Margaret P.
2 reviews
0 helpful votes
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Tried to order through e-bay, Pay Pal would not "take"!

Date of experience: July 17, 2012
Chris H.
12 reviews
0 helpful votes
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I am still waiting for my credit for my return but the customer service is awesome! I would definately buy from them again just because of that :)

Date of experience: July 17, 2012
Alan R.
20 reviews
0 helpful votes
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Product was as advertised
July 17, 2012

Product was as advertised. Great to have sandals that keep me comfortable as I suffer through a Plantars Fasciitis episode. Delivery and price were perfect. A+++

Date of experience: July 17, 2012
joe l.
1 review
0 helpful votes
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Scence this is my first time ording online,it is ok.made A couple mistakes. But I will get better with time. Thanks for the savings.Sincerely:JLG.\n\nEverything went well scence this was my first time ording online for me.Thanks for the savings.sinser

Date of experience: July 17, 2012