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Engwe-bikes Reviews Summary
The company has garnered a positive reputation for its fast shipping and high-quality products, with customers expressing satisfaction regarding the performance and reliability of their purchases. The customer service approach is highlighted as responsive and patient, effectively addressing inquiries related to assembly and operation. However, there are indications of a need for improved support resources, as some customers seek additional assistance during the setup process. Overall, the feedback reflects a strong customer satisfaction level, balanced by a desire for enhanced guidance and support in navigating product usage.
This summary is generated by AI, based on text from customer reviews
Buy my X26 from this company! Shipping is fast, just takes 3 days! Have some questions about assembling and operating, but the customer service is patient and answers me quickly!
It took me 5 days from ordering to riding! I rode this beast handy through the nearby bush and up to the nearest hill, getting 31 mph and even getting 35 mph when downhill. Pretty product!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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