Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
My only complaint was that it showed me a higher price then when I selected my size it dropped. The price should be a range.
Shoes did not fit. Size was too narrow.
I wear size 8 shoes but these seem a little larger but still comfortable.
This process was easy and quick and met all my expectations.
Thank you.
Coupon did not work
N/A
I exchanged the Aetrex sock order with a different style of Aetrex socks. The customer service was amazing! We received our original package about 5 pm on a Saturday. I sent an exchange request about 7 pm and received an email response early the next day. Great business to purchase from!
Loved my experience with the company. This particular shoe is little bulky and heavy but well constructed.
I was very satisfied with the all around service.I had to exchange a pair of shoes and it was no problem.The girl that i talked to was very polite and it was very easy.The shoes are great and so is your service.I will tell anyone and everyone about my shopping experience with WWW.ORTHOTICSHOP.COM.
I made an error on the order size. I emailed a correction and they corrected it immediately.
The orthotics I ordered arrived to my home within a day or two--so fast I could hardly believe it. This is my second order from this company and I will place orders again.
The website was friendly and I loved the free shipping.
The shoes are very comfortable. Will but another pair when the time comes
Overall shopping experience was excellent
The "On Your Toes" powder worked! No more wretchedly stinky feet! We'll have to see if it actually lasts 6 months (it's only been a couple of weeks), but I'm thrilled with it so far. :)
Pretty painless shopping experience, good selection, quick delivery
Fast, easy and nicely priced!
Easy to navigate and love that you have paypal
I receved one show wide which that is what I ordered and the other shoe is xwide. Very diappointed also shoes fit one size to small. Going to send back shoes.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

