Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

jim l.
1 review
0 helpful votes
Follow jim l.
Unfollow jim l.
Share Review
Report Review

Great shoe site with many choices!
August 9, 2015

Great shoe site with many choices!

Date of experience: August 9, 2015
Ralph C.
1 review
0 helpful votes
Follow Ralph C.
Unfollow Ralph C.
Share Review
Report Review

I ordered a size 7 thong with a black and white polka dot strap. I received a size 10 with a snake strap. When I reorder I found my original was out of stock. Do you normally just send a different size and style if what someone orders is out of stock.

Date of experience: August 9, 2015
Ila V.
1 review
0 helpful votes
Follow Ila V.
Unfollow Ila V.
Share Review
Report Review

Very expensive for slippers
August 9, 2015

Very expensive for slippers

Date of experience: August 8, 2015
Lynn D.
2 reviews
0 helpful votes
Follow Lynn D.
Unfollow Lynn D.
Share Review
Report Review

Easy and fast
August 8, 2015

Easy and fast. Last order from the Orthotic arrived quickly and in good condition. Unfortunately, the shoes
Did not fit properly and I received the paper work to return them. They were shipped back on the 6th or 7th. Sorry they had to be returned. This was the first pair of Orthotic shoes that have not worked for me.

Date of experience: August 8, 2015
julie f.
1 review
0 helpful votes
Follow julie f.
Unfollow julie f.
Share Review
Report Review

So far so good, we'll see how they fit and feel... to be continued...received shoes did not feel good...returned!

Date of experience: August 8, 2015
Janice H.
1 review
0 helpful votes
Follow Janice H.
Unfollow Janice H.
Share Review
Report Review

I use them all the time
August 8, 2015

I use them all the time. They really do the job, no pain in the heel.

Date of experience: August 8, 2015
mary T.
2 reviews
0 helpful votes
Follow mary T.
Unfollow mary T.
Share Review
Report Review

Very comfortable
August 8, 2015

Very comfortable. No foot pain while wearing! Great arch support. Very attractive & stylish! Bought in a couple different colors. Got lots of compliments! My Orthopedic Dr even noticed & approved!

Date of experience: August 8, 2015
Karen V.
9 reviews
0 helpful votes
Follow Karen V.
Unfollow Karen V.
Share Review
Report Review

Easy to get around the site and very secure
August 8, 2015

Easy to get around the site and very secure

Date of experience: August 8, 2015
mary D.
1 review
0 helpful votes
Follow mary D.
Unfollow mary D.
Share Review
Report Review

Very happy with the order
August 7, 2015

Very happy with the order.

Date of experience: August 7, 2015
Mary L.
6 reviews
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Share Review
Report Review

I thought that when I tried them on they were too big, but as I wore them, they fit great and my feet
Don't move out of them right, left, or in the back. Very comfortable.

Date of experience: August 7, 2015
John W.
4 reviews
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Easy & quick transaction
August 7, 2015

Easy & quick transaction

Date of experience: August 7, 2015
William R.
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Website was easy to use
August 7, 2015

Website was easy to use. I also previously purchased orthotic slippers and was happy with the experience and product. The running shoes are rather small despite the fact I ordered a half size bigger than I would normally use. I would have liked to exchange them for size 11.5, but the website indicated they are not available at this time. This defeats the purpose of the 30 day exchange policy.

Date of experience: August 7, 2015
Pat P.
1 review
0 helpful votes
Follow Pat P.
Unfollow Pat P.
Share Review
Report Review

Always easy and fast
August 7, 2015

Always easy and fast

Date of experience: August 7, 2015
Gary D.
1 review
0 helpful votes
Follow Gary D.
Unfollow Gary D.
Share Review
Report Review

Super
August 7, 2015

Super

Date of experience: August 7, 2015
Marjorie M.
1 review
0 helpful votes
Follow Marjorie M.
Unfollow Marjorie M.
Share Review
Report Review

Received order in fast time and very hppy w/ order and orthticshop. Thanks Marjorie Moseley

Date of experience: August 6, 2015
Cynthia B.
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

I have ordered several times and been totally satisfied. However, this time I have to return an item. Weill see how that process goes.

Date of experience: August 6, 2015
deborah f.
1 review
0 helpful votes
Follow deborah f.
Unfollow deborah f.
Share Review
Report Review

Thanks
August 6, 2015

Thanks

Date of experience: August 6, 2015
Janet C.
1 review
0 helpful votes
Follow Janet C.
Unfollow Janet C.
Share Review
Report Review

I am happy with the shoes I ordered
August 6, 2015

I am happy with the shoes I ordered. I love the way they fit my arches.

Date of experience: August 5, 2015
Kathy W.
1 review
0 helpful votes
Follow Kathy W.
Unfollow Kathy W.
Share Review
Report Review

Will order again
August 5, 2015

Will order again

Date of experience: August 5, 2015
Riva R.
1 review
0 helpful votes
Follow Riva R.
Unfollow Riva R.
Share Review
Report Review

Easy shopping with you
August 5, 2015

Easy shopping with you

Date of experience: August 5, 2015