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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Ella M.
1 review
0 helpful votes
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I appreciate the free shipping
August 17, 2015

I appreciate the free shipping - that's what made me order from your company.

Date of experience: August 17, 2015
Brown E.
1 review
0 helpful votes
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Love these sandles
August 17, 2015

Love these sandles. They are very supportive and look great too. I have 3 pairs and bought a pair for my mother. I never want to be without them.

Date of experience: August 17, 2015
Sandy Z.
7 reviews
0 helpful votes
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The website was easy
August 17, 2015

The website was easy. The prices were good. I liked the fact that there was a free return if they don't work.

Date of experience: August 17, 2015
Richard D.
1 review
0 helpful votes
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Very satisfied with the entire process would be sure to order again.

Date of experience: August 16, 2015
sunmomma Y.
1 review
0 helpful votes
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I really like how easy it was to shop on your website. It is by far the best shoe website that I have used.

Date of experience: August 15, 2015
David A.
1 review
0 helpful votes
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Very easy order process and web site is easy to navigate

Date of experience: August 15, 2015
Mary E.
2 reviews
0 helpful votes
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Always have a great experience
August 15, 2015

Always have a great experience. I also appreciate the coupons. They are such a help and motivating factor in taking a second look at your sales

Date of experience: August 15, 2015
Jackie B.
3 reviews
0 helpful votes
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Was very easy
August 15, 2015

Was very easy. I already love the brand.

Date of experience: August 15, 2015
Bruce D.
1 review
0 helpful votes
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So far so good
August 15, 2015

So far so good

Date of experience: August 14, 2015
Marlene K.
3 reviews
0 helpful votes
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Received great service and products were delivered in a very timely manner. Would recommend Orthoticshop highly.

Date of experience: August 13, 2015
Mary A.
16 reviews
0 helpful votes
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Great
August 13, 2015

Great. I am very pleased with my purchases thus far.

Date of experience: August 13, 2015
Orthoheel f.
1 review
0 helpful votes
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Very impressed with such quick delivery
August 13, 2015

Very impressed with such quick delivery - thank you!

Date of experience: August 12, 2015
Carolyn C.
3 reviews
0 helpful votes
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I had initially learned about and bought these house slippers from FootSmart, but they no longer have it. I googled the shoe name, and found it at Orthotic, for less money!

Date of experience: August 12, 2015
Donald H.
1 review
0 helpful votes
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Good job
August 12, 2015

Good job

Date of experience: August 12, 2015
Victoria L.
8 reviews
0 helpful votes
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Bought boots for my son and now my grandson
August 12, 2015

Bought boots for my son and now my grandson. Great place to shop.

Date of experience: August 12, 2015
Jessica G.
2 reviews
0 helpful votes
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Unfortunately the shoes were way too big in length and width, had to return and go with the old new balance stand bys (I know exactly the size I need in the 990v3). But I definitely appreciate the easy returns and free shipping both ways, I would have never taken the chance on ordering something new. Thank you!

Date of experience: August 12, 2015
Judith R.
4 reviews
0 helpful votes
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There was a slight problem with the stitching on the ankle strap. I had to cut off a sharp edge from the stitching. It made a sore on my foot that bled. I think they burned the end of the stitching but left the sharp end. Otherwise, they are wonderful.

Date of experience: August 10, 2015
Annabelle M.
1 review
0 helpful votes
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The insoles seem to help my feet
August 10, 2015

The insoles seem to help my feet.

Date of experience: August 10, 2015
Laura G.
1 review
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This was a pleasant experience
August 10, 2015

This was a pleasant experience. I really enjoyed shopping on this site and will definitely come back.

Date of experience: August 9, 2015
JAMIE M.
1 review
0 helpful votes
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Ok
August 9, 2015

Ok

Date of experience: August 9, 2015