Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Love my flip-flops! Just wish I could have gotten a 1/2 size but they are wonderful :)
Problem with size. Got great support and a quick return. Thanks!
I found several beautiful pairs of shoes that fit very good; I wear a 11w, or a 12w which are difficult to find that are comfortable and nice looking. Thanks!
Ordering was fast and simple and the extra 10% popup message was a nice unexpected surprise. It took 12 days from when I placed order to when I received my order. This was a bit longer than anticipated but it's about 8 business days if you don't count the weekends. Propet shoes were nicely made but I think they are completely waterproof because they are just scotchguarded. The note states resists stains and water spills so walking through a downpour might not keep your feet dry. They are very comfortable and the 9 1/2 wide is true to size.
Fast easy ordering and product was exactly as depicted.
Found exactly what I was hoping for and got a discount as well!
Thank you!
Please do not use my name.
You have very nice products that have been very beneficial to me. I guess that should be worth any price. Nonetheless I think you're products are way overpriced.
I was quite satisfied. Web site was not very responsive.
Overall good, I am exchanging one pair for a larger size
Not interested in being a part of your reviews.
Enjoy the store and love my previous purchases, but slightly frustrated that many of the popular colors in size 12 shoes are out of stock.
One of the shoes I bought didn't fit right. I was disappointed because it is my size. Just need to figure out how to return it. Having info about returns in the package would be great for future reference. I will be calling customer service to figure that out.
I love your stuff, and your service!
Easy shopping
Great transaction. Love love the fit and feel of both pairs of sandals.
Love these Sole sandals. My order was easy to place, quick to get here...not a glitch!
I will be ordering from them again.
A little problem signing in & going to Amazon but did not take very long.My reorder was good.
I had two free shipping options, ground shipping and standard shipping, but no explanation of the difference. Is there any reason to expect one to be faster than the other? I have no clue but I would have liked to know. Every thing else about the shopping was very good.
Just got these shoes. They are very comfortable to wear. I would recommend them to my friends. Thank you.
Need to wait for product to evaluate
Easy ordering!
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

