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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Lynn R.
2 reviews
0 helpful votes
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Love my flip-flops!
August 4, 2015

Love my flip-flops! Just wish I could have gotten a 1/2 size but they are wonderful :)

Date of experience: August 4, 2015
Larry C.
1 review
0 helpful votes
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Problem with size
August 4, 2015

Problem with size. Got great support and a quick return. Thanks!

Date of experience: August 4, 2015
Barbara V.
4 reviews
0 helpful votes
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I found several beautiful pairs of shoes that fit very good; I wear a 11w, or a 12w which are difficult to find that are comfortable and nice looking. Thanks!

Date of experience: August 4, 2015
ola p.
1 review
0 helpful votes
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Ordering was fast and simple and the extra 10% popup message was a nice unexpected surprise. It took 12 days from when I placed order to when I received my order. This was a bit longer than anticipated but it's about 8 business days if you don't count the weekends. Propet shoes were nicely made but I think they are completely waterproof because they are just scotchguarded. The note states resists stains and water spills so walking through a downpour might not keep your feet dry. They are very comfortable and the 9 1/2 wide is true to size.

Date of experience: August 3, 2015
S M.
2 reviews
0 helpful votes
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Fast easy ordering and product was exactly as depicted.

Date of experience: August 3, 2015
Caren R.
1 review
0 helpful votes
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Found exactly what I was hoping for and got a discount as well!
Thank you!

Please do not use my name.

Date of experience: August 3, 2015
Renae D.
1 review
0 helpful votes
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You have very nice products that have been very beneficial to me. I guess that should be worth any price. Nonetheless I think you're products are way overpriced.

Date of experience: August 3, 2015
Deborah G.
1 review
0 helpful votes
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I was quite satisfied
August 3, 2015

I was quite satisfied. Web site was not very responsive.

Date of experience: August 3, 2015
john W.
8 reviews
0 helpful votes
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Overall good, I am exchanging one pair for a larger size

Date of experience: August 2, 2015
Carl V.
12 reviews
0 helpful votes
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Not interested in being a part of your reviews
August 2, 2015

Not interested in being a part of your reviews.

Date of experience: August 1, 2015
Christie H.
1 review
0 helpful votes
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Enjoy the store and love my previous purchases, but slightly frustrated that many of the popular colors in size 12 shoes are out of stock.

One of the shoes I bought didn't fit right. I was disappointed because it is my size. Just need to figure out how to return it. Having info about returns in the package would be great for future reference. I will be calling customer service to figure that out.

Date of experience: July 31, 2015
Sara H.
8 reviews
0 helpful votes
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I love your stuff, and your service!
July 31, 2015

I love your stuff, and your service!

Date of experience: July 31, 2015
diane m.
1 review
0 helpful votes
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Easy shopping
July 31, 2015

Easy shopping

Date of experience: July 31, 2015
kathy R.
1 review
0 helpful votes
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Great transaction
July 31, 2015

Great transaction. Love love the fit and feel of both pairs of sandals.

Date of experience: July 30, 2015
Marny W.
1 review
0 helpful votes
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Love these Sole sandals
July 30, 2015

Love these Sole sandals. My order was easy to place, quick to get here...not a glitch!
I will be ordering from them again.

Date of experience: July 30, 2015
Joyce W.
2 reviews
0 helpful votes
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A little problem signing in & going to Amazon but did not take very long.My reorder was good.

Date of experience: July 30, 2015
Greg H.
1 review
0 helpful votes
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I had two free shipping options, ground shipping and standard shipping, but no explanation of the difference. Is there any reason to expect one to be faster than the other? I have no clue but I would have liked to know. Every thing else about the shopping was very good.

Date of experience: July 30, 2015
Dianna R.
1 review
0 helpful votes
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Just got these shoes
July 30, 2015

Just got these shoes. They are very comfortable to wear. I would recommend them to my friends. Thank you.

Date of experience: July 30, 2015
karen P.
4 reviews
0 helpful votes
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Need to wait for product to evaluate
July 29, 2015

Need to wait for product to evaluate

Date of experience: July 29, 2015
Barbara H.
2 reviews
0 helpful votes
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Easy ordering!
July 29, 2015

Easy ordering!

Date of experience: July 28, 2015