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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Grace E.
11 reviews
0 helpful votes
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The product was good and I was glad it came by Christmas. I bought it for my 88 yr old mother but I think I will have to return it but not because of workmanship

Date of experience: December 26, 2016
Patrick L.
1 review
0 helpful votes
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Been looking for hard-to-find wide winter boot, and "stumbled" on your site from google search. Prices are very competitive - hope they fit!

Date of experience: December 26, 2016
Catherine O.
1 review
0 helpful votes
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Excellent Quaity and service
December 26, 2016

Excellent Quaity and service

Date of experience: December 26, 2016
Margaret M.
1 review
0 helpful votes
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Great shopping experience
December 26, 2016

Great shopping experience

Date of experience: December 26, 2016
Sheri E.
2 reviews
0 helpful votes
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I need to return my shoes they're too hard for my feet and my feet hurt worse after wearing them for an hour than before...

Date of experience: December 26, 2016
Jason W.
6 reviews
0 helpful votes
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Shoes are comfortable
December 26, 2016

Shoes are comfortable. My inserts (which are a pretty good size/thick) fit in just fine. They don't fit in a lot of shoes out there. Or you have to buy a larger size and then the shoe doesn't fit properly. This shoe is the size I always wear and fits great with orthotic. Looks good too!

Date of experience: December 26, 2016
Laura T.
1 review
0 helpful votes
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The boots were cute but they were too large
December 26, 2016

The boots were cute but they were too large. There was no half size so I went up. I spoke with a friend and she is a bit larger in the foot than I. They worked and she LOVED them! Unfortunately, they were sold out in the color I had previously ordered.

Date of experience: December 26, 2016
Claudia G.
3 reviews
0 helpful votes
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Great experience
December 26, 2016

Great experience. Shoes fit great and are very comfortable. Thank you!

Date of experience: December 25, 2016
Karen M.
1 review
0 helpful votes
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Easy and I appreciate coupon
December 26, 2016

Easy and I appreciate coupon. This purchase was a gift for a family member. He is wearing them and likes the support they give. True to size.

Date of experience: December 25, 2016
G B.
2 reviews
0 helpful votes
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Ordering was quite easy
December 26, 2016

Ordering was quite easy. Boots arrived on time.

Date of experience: December 25, 2016
Susan H.
2 reviews
0 helpful votes
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It was fine but a lot of shoes were sold out
December 26, 2016

It was fine but a lot of shoes were sold out

Date of experience: December 25, 2016
joy s.
1 review
0 helpful votes
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Very easy
December 26, 2016

Very easy

Date of experience: December 25, 2016
J B.
3 reviews
0 helpful votes
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Shoe fits fine
December 25, 2016

Shoe fits fine. However, the first day my very sick 17 year old cat got sick on them. Advice: keep shoes off floor. Shoes have been cleaned and cat is better.
Thank you.

Date of experience: December 25, 2016
Liz B.
1 review
0 helpful votes
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User-friendly webiste
December 25, 2016

User-friendly webiste - easy to shop - answers questions.

Date of experience: December 25, 2016
Ron A.
2 reviews
0 helpful votes
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Purchase and registration was easy
December 25, 2016

Purchase and registration was easy.

Date of experience: December 25, 2016
Juliann B.
1 review
0 helpful votes
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Will let u know when I get my order and how good they fit and feel

Date of experience: December 25, 2016
Jo S.
1 review
0 helpful votes
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Shoes were not as expected
December 25, 2016

Shoes were not as expected

Date of experience: December 25, 2016
Floridaart Z.
1 review
0 helpful votes
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Good site good price
December 25, 2016

Good site good price

Date of experience: December 25, 2016
Marina G.
1 review
0 helpful votes
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Great price and availability
December 25, 2016

Great price and availability - glad I found you. Excellent - I will be shopping with you again!

Date of experience: December 25, 2016
Janet W.
1 review
0 helpful votes
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I was having trouble with my coupon code
December 25, 2016

I was having trouble with my coupon code. I called customer service and Shannon helped me with a new code. Great Service!

Date of experience: December 25, 2016