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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Rhonda H.
1 review
0 helpful votes
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I always receive excellent service
December 24, 2016

I always receive excellent service

Date of experience: December 24, 2016
Vikki D.
1 review
0 helpful votes
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GREAT
December 24, 2016

GREAT.

Date of experience: December 24, 2016
Harry O.
5 reviews
0 helpful votes
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Love shopping here!
December 24, 2016

Love shopping here!

Date of experience: December 24, 2016
Frederick S.
1 review
0 helpful votes
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The hiker II is a high quality product
December 24, 2016

The hiker II is a high quality product. Bought them for toe room & presumed stability doing woodwork and garden projects. Some size issues-currently trying out with different orthotic and sock thicknesses and note sense of being slightly too large. Diabetic foot problems such as anesthesia and hammer toes led me to order the larger size available. Generally wear 12.5 4E--these are the 5E (the other choice was 3E) which I ordered, but are labeled 3W as well. The shoes were surprisingly light, but feel a bit larger than usual. I was afraid to buy the the 3E due to the diabetes-related foot problems. Tried them with my previous orthotics-but felt uneasy in these shoes-they were fabricated using a cast of my feet. Made at the University Hospital (UCSF) orthotics division. Currently walking around indoors to accommodate. The bother of returning them and trying the 3E is a concern; if I try the 3E and they are too tight, do I reorder the 5E? In such transactions will I lose my promotional discounts? We'll see.

Date of experience: December 24, 2016
sharon g.
1 review
0 helpful votes
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No problem in returns and got them for the same price

Date of experience: December 24, 2016
Linda H.
1 review
0 helpful votes
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Product is amazing, offers great relief to the feet, knees, & legs in general. I can trim them to fit...and move them from shoe to shoe as needed.

Date of experience: December 24, 2016
James W.
5 reviews
0 helpful votes
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Web site easy to use!
December 24, 2016

Web site easy to use! Ordering d.one efficiently. Shipping arrived as predicted.Product was just as advertised.
Thanks

Date of experience: December 24, 2016
Catherine H.
1 review
0 helpful votes
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Very satisfied
December 24, 2016

Very satisfied. I bought these for my father. It is the only kind he wants to wear.

Date of experience: December 23, 2016
Frankie L.
1 review
0 helpful votes
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Shopping was easy and I received my mothers gift quickly. I will make sure they fit now.

Date of experience: December 23, 2016
ERIC H.
1 review
0 helpful votes
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Continued good products and service
December 23, 2016

Continued good products and service

Date of experience: December 23, 2016
Lori H.
1 review
0 helpful votes
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I hope these boots fit my daughter!
December 23, 2016

I hope these boots fit my daughter!

Date of experience: December 23, 2016
Frances B.
4 reviews
0 helpful votes
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Great prices!
December 23, 2016

Great prices! Easy to checkout. Fast delivery!

Date of experience: December 23, 2016
Miriam G.
1 review
0 helpful votes
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Found exactly what I wanted/needed at the best price, plus 10% discount. Can't beat that!

Date of experience: December 23, 2016
Gerald S.
1 review
0 helpful votes
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This was a Christmas gift; I'll let you know more after the person opens the gift.

Date of experience: December 23, 2016
ian U.
2 reviews
0 helpful votes
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Easy to use thanx!
December 23, 2016

Easy to use thanx! I asked for help as my last par got thrown away or ummm stolen from my last hospital visit as im battling cancer and they got my order sent out asap usually u pay for 2 days get in 3 i got mine in 2 days thank you guys for all the help

Date of experience: December 23, 2016
Gale B.
1 review
0 helpful votes
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I have been looking for a slipper that gives me the support I need and provides comfort. Once I adjusted the width with the Velcro tab they were perfect. I know one day I'm going to forget I have them one and go out with them.

Date of experience: December 23, 2016
Mary S.
1 review
0 helpful votes
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I have a pair of your shoes that I bought in a store 3 years ago. I love them. First time ordering on line. I have the orange/grey combination. Hope you will have more colors in these shoes in the future

Date of experience: December 22, 2016
Ann M.
6 reviews
0 helpful votes
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Zzz
December 23, 2016

Zzz

Date of experience: December 22, 2016
Mike C.
2 reviews
0 helpful votes
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Fantastic!
December 22, 2016

Fantastic!

Date of experience: December 22, 2016
Kenny F.
1 review
0 helpful votes
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Timely delivery
December 22, 2016

Timely delivery. Products were as advertised. Very pleased.

Date of experience: December 22, 2016