OpenSkyReviews 2,296

I ordered an umbrella for the yard. They sent me a broken poker table. I requested a return. They sent me a return shipping label but it was lost in my junk email. By the time I found it they said it was past the 30 days to return the item and I can no longer receive a refund! This is absolute crap!

Received wrong chairs early last week, they're still sitting in the box, after 11 emails
And Facebook involved nothing has happed yet, trying to get a refund or exchange
Don't buy from them!

Trying to return my blanket that I ordered but no one will respond. Somehow Facebook intervened when I messaged the company when I tried to contact them and then said they closed the claim in opensky's favor. Seeing all these reviews doesn't give me any hope that I'm going to get my money back. Sad that companies like this exist. Don't order from o!

This company is a racket. Don't buy from them so you don't have to regret. Bootleg products. That's why they don't answer your phone.

Bought an item. Merchandise received Not as pictured. Refunded 1/2. I'm sure due to fine print somewhere. Do not order from this company, even though they say aim to please with returns. Nope!

No Customer Service replies to several emails other than generic acknowledgement replies.
Tried to make two attempts ordering. Both attempts resulted in order pending email then my account gets locked out and told to contact Customer Service. Its been a week with no reply.

They make if difficult to pay your bill without using a bank routing and account number bleach blah blah blah

I ordered headphones which was defective ( unusable product cheaply made not worth a $) when I tried to return it I got the run around, after about 3 weeks of trying to get the promised return label I finally gave up. I do not recommend ordering from this company

You have 14 days to make a return but have to wait till they emailed you a response then they say they will send you an exchange mailing label only to let you know you can get it right on your account I couldn't find it anywhere. I'm so frustrated! There is no customer service phone number and when you email them you get a standard response.

I applied and got approved. Got an email the card was on its way on a Thursday and received it the following Thursday the 24th. I immediately linked my bank and paid the $35 fee. The was already posted and adjusted by the 26th. I thought it would take a lot longer based on the reviews I read. There has been no current adjustment to my credit score yet, but will update when that happens. So far, the process has been seamless.

Merchandise is low quality. No return shipping address; difficult to follow return instructions, and then buyer is stalled until it is past their 14-day return policy, at which point they refuse the return. An item, which was "no longer available," was cancelled by them without notifying buyer. Worst buying experience I have ever had. I actually rate them as zero!

Do not buy from them it is all trash got to wrist watches both do not work go to dealdash.com get quality items

Its all crap from China.
The Xmas gift took 3 weeks and didnt arrive till Janruary. The purse i paid 40+ dollars for wasnt even worth 7.00.
Do not use this company

I bought a product via facebook. The product had several defects. Please refrain from buying from them.

We received a jacket three weeks after ordering it. When it arrived, the tags were cut out. Clearly, the jacket was stolen or misrepresented. When I asked about it, I was sent return instructions. They were hoping people wouldn't notice or care? I won't evrr buy anything from OpenSky again! And... way way too small! Tried to add a photo, surprise! It wouldn't let me.

I have had no problems in the past with OpenSky until I had 2 orders sent to the wrong state. There is no phone #, no email until I replied to an advertising email. They went 1 step from accusing me of theft - but then they have not refunded me either. It is in arbitration now. However, I received a tennis bracelet without any packing list and I didn't order it. They have a great shipping company! STAY AWAY, FAR AWAY!

Just like all the others. I should have known better. To good to be true. Stay away. Stay far away.