THEY DONT DESERVE A 1 RATING!
They steal your money!
It feels like genuine fine jewelry. I will be using this site again. Thank you so much Opersky...
This is my 7th pair of this same sandal love them nuf said. I will be using this site again...
I ordered a bag from OpenSky (Order #: *******), acknowledged by them on 8/14. They said "Your estimated ship date is below" but there was no such date. When nothing arrived, I investigated only to find out the bag had been shipped to Houston, TX. I immediately contacted OpenSky via email, to request cancellation and a a refund since I no longer needed the item (it had been ordered for a trip). I sent several emails reiterating the cancelation and request for a refund of $38.59. I have received several replies from an Ashish S., such as this: "AUG 25,2018 | 08:09PM EDT Ashish S. Replied: Hi Elizabeth, Thank you for contacting us. As per your email received, we have contacted the supplier to cancel this order for refund. We will let you know as soon as we hear back from them. Regardless, we will make sure to follow up with you again within 2 business days." Then, today I received the following: "|AUG 26,2018 | 09:10PM EDT Ashish S. Replied: Hi Elizabeth, Thank you for contacting us. Supplier just emailed us with the reshipping tracking # LN*******KR. Link: https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=LN*******KR However, we see that you would like to cancel this order. Since this order is marked shipped we do not have an option to cancel this order." They clearly over-rode my order to cancel, and shipped anyway days after my request was made. This is unacceptable, and is fraud, in my opinion.
Hi Elizabeth! We are sorry to learn about the issue you are having with your order. Our Customer Love team will be reaching out to you today to attempt to resolve this matter. Thanks!
NEVER have I been so disappointed in a product as this company. Also, Customer Service is HORRIBLE.
Hi Vickie! We are sorry to hear that we have disappointed you. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information and concerns. We will be happy to help you.
THE PURSE WAS BIGGER THAN EXPECTED.
THE MONITOR WAS A CHEAPER MODEL THAN EXPECTED
THE TOOTHE BRUSH KIT WAS OKAY.
Hi Marlee! We are sorry to hear that the items you ordered were not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you in any way possible!
Hello,
I recently received an item that I did not order and would like to return it.The # is*******-1 The item is called"LED BBQ Light". I need a label for postage. I cannot find the email that usually comes with an order in the "order" section. Since I did not place an order for this item maybe you did not send me an email that has the "label" option. Please snd me an email with postage label and I will get this item back to you for credit asap.
Thank you,
Heidi Fuhrmeister users # *******ef*******f89c7
Hi Heidi! We are sorry to hear you received an item you did not order. Your situation has just been referred over to our Customer Love team, and a Supervisor will reach out to you via the email on file with your OpenSky account to resolve this matter as soon as possible. We appreciate you bringing this to our attention, and look forward to working with you to get this item back to the merchant for a full refund soon!
Earbuds... arrived broken. I lost the packaging and now I can't return it.
Hi William! We’re very sorry to hear that your earbuds arrived damaged! From the information provided, we should be able to further assist you with this issue. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week. You can also send us an email from https://www.opensky.com/content/contact-us
Happy with service and product
Items were not as expected
Hi Keesha! Our apologies for any inconvenience caused surrounding your recent purchase. For immediate assistance with this issue, please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week. You can also send us an email from https://www.opensky.com/content/contact-us
Thank you for taking the time to leave a review. All feedback is appreciated, and reviewed. However, there was not enough information provided for us to look into anything. If you could please go to our OpenSky site and contact our support team from https://www.opensky.com/content/contact-us, we will do our best to assist you as soon as possible.