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OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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The whole process was easy. Cheap price quick shipping. My item a rather expensive portable ac unit arrived damaged. Spoke with customer service, and exchanged a few emails. The vendor requested photos of the damage and approved the return. I was refunded very quickly. Don't understand the bad reviews. My whole experience was a waste of time but the rectified the situation as soon as they were aware. I would buy from again.
Works great connects to my phone and tablet with no problem. Great sound. I will be using this site again!
The product was very useful and handy to have. I will be using this site again. Thank you very much..
As soon as my husband opened the package he immediately put it on and headed to the deck towards the grill. He loves it
I wear a size 10 in shoes usually but have wide feet so ordered the 11-12 and they fit perfectly. The red color is subtle yet very pretty
The drives are very small and slim about an inch long and close to 1/3 inch wide. Out of 1 Tb only about 976 is useable. So far its formatted and stable
I bought this ring for my granddaughter's 15th birthday, and it was perfect! I love it and more importantly, she loves it. So thank you. The ring was exquisite.
Hi Julia, Thank you for taking the time to leave a review. Your feedback is appreciated.
I bought the original coconut rollers to them try out. They disappeared in no time. My daughter who never snacks, ate a packet in one sitting. So I bought more. I bought the cinnamon as well (so good too), bigger packets, more packets and now we wouldn't be without any of them. Such an incredible HEALTHY snack. I can't imagine anyone not loving these.
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Usually rings don't fit me very well. This is a great fit. I will be using this site again. Highly recommended.
Hi Linda,
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Easy clean up. Food cooks even. Just don't use metal utensils. Great buy. I will be using this site again.
These tool are awesome so real! My grandson love it! He's so happy playing to fix things around the house like his Granpa! Recommend it
Gorgeous colors and prints. I've already pieced a quarter of a quilt top - just couldn't resist diving right into these jewels. Delivery was quick; I couldn't be more pleased.
It a very beautiful shower curtain, the pattern goes with just about anything. I will be using this site again.
Hi Ernestine,
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I purchased this chair to relax in watching TV. I will be using this site again... Thank you very much...
Hi Alice,
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I love the bag! The outside is sleek and gorgeous soft, I use it everyday it has plenty of room. I don't however like the inside it has a cheap feel to it
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Cleaning brush came in good time. It is a good length for cleaning bathtubs and walls of shower. It's hard to find a brush like that in stores.
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Yes, I LOVE LOVE LOVE my new all wool slippers. I've been looking for a pair for two years now. I purchased a pair at another site about year ago that said they were size 6 but were more like a size 9 and since I had to pay return shipping I just donated them to a shelter. Anyway I do love these. They are a bit stiff across the instep but I know they will eventually relax to my foot. They are a very good value, too.
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This has been my favorite pocketbook for 25 years. I just bought my third one. The design is different but basically the same. The straps have changed, not for better though.
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Stunning! Light weight with just the perfect amount of bling. I will be suing this site again. Thank you.
Thank you for taking the time to leave a review. We are pleased to hear you are thrilled with your purchase!
They really did not look so much like the pic. They are pretty shoes, but the fit isn't great. I passed on to my sister and she loved them. I have narrow feet. Really good price and received within short period of time.
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Answer: Hi Jack! Thanks for posting your question here. Similar to eBay and Amazon Marketplace, OpenSky brings merchants who offer a wide variety of merchandise together with interested buyers. However, we only promote new items, and we generally specialize in a few specifics areas, such as womens clothing and apparel and consumer electronics. Much of what sets us apart from the other marketplaces you mentioned involve our marketing/merchandising, and the programs we have available for merchants. If you are interested in learning more, we encourage you to review our Help page at https://www.opensky.com/customer-support or call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Susan! We would need to look into what you are seeing specifically to explain the price difference you are seeing, but there are a few possibilities. First of all, we offer discount promotions just about every day and, depending on where you are viewing the product, the applicable discount may not be factored into the price. Also, shipping and handling charges, as well as tax (if applicable) will be added to your order during the checkout process. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Charlene! Yes, the others who have posted are correct. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday., and we will be happy to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: I wish that their products were worth the money, don't waste yours. You can't track anything and then once you finally receive it, it turns out to be very poor merchandise, I emailed them literally about 12 times regarding the poor quality and received back nothing.
Answer: Please contact us at 844-707-7779 M-F 9AM-5PM EST. We will be happy to assist you with placing your order, or any questions about a product.
Answer: Call 844-707-7779. It is a real working number and someone actually answers. I just got a refund for an item I have been dealing with since April. Good Luck. Just make sure you have all your info ahead of time and don't let them confuse you.
Answer: Hi Margaret! We are sorry to hear that you have not received your recent order. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from you soon, and we will be happy to check the status of your order as soon as possible. You are also welcome to call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, any day of the week, if you would prefer to address this situation over the phone.
Answer: RUN... RUN FAST & FAR AWAY FROM THIS COMPANY, unless you don't mind waiting a minimum of 30-45 days for your order, don't care if you have little to no customer service, don't mind PAYING a restock fee even if your order was screwed up. Opensky is a middleman. Most of, if not all, The merchandise comes from China. The EARNED their one-star rating by shoddy practices. They've even resorted to posting fake 5-star ratings! So stupid that they posted EXACT comments.
Answer: Hi Tema! OpenSky is a marketplace with thousands of merchants, and many of them accept these Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to help clear up any loose ends. We apologize for the confusion.
Answer: Hi Wendy! I'm sorry to hear you are having a difficult time creating an account. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, or send us an email from https://www.opensky.com/content/contact-us, and we will be happy to help get you up and running.
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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