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OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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Socks are Ok THEY ARE A GIFT, Sheets fit well no complaints! WOULD BUY FROM AGAIN. FAST SHIPPING, EASE OF BUYING.
I have always been hesitant about ordering from this site but I bit the dust and did. I ordered on a Sunday and received prompt emails they received the order, processed and shipped the order and I received what I ordered on Thursday of the same week.
All items was in the stock. If you make a question if I recommend your products and company? I say is very responsible and meticulous with all products.
Please be advised I cannot review at your request. I have YET to receive my order and I am now getting very concerned...
Hi Alexis! We are sorry to hear that there is a delay with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you
One of the bottles was broken is it possible for a replacement to be sent out?
The treatment require two bottles to be effective. Thank you
Hi Al, Hi Rise! We are sorry to hear that part of your order was damaged. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you
I ordered a maxi dress and it fits well and looks good. I am going to roll the neckline as I think it will look a little richer. The rayon/spandex combination is great for packing because it doesn't wrinkle. My major objection is that it cost too much for postage and shipping/handling, almost $10.00. Many other sites offer free shipping.
Sheets advertised as Bamboo are 100% microfiber. Zero percent Bamboo! Do not buy the lies or products. Buy Bamboo at a reputable merchant. Bamboo & microfiber are far from the same thing.
Hi Robert! Opensky is a marketplace with 1000's of merchant that sell their products. We are sorry to hear that there is a problem with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you
Hopefully I will like my sheets. However I have not gotten tracking numbers and can't find any information on when they will appear.
Hi Katy! We are sorry to hear that there is a delay with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you
My original review caught the attention of Open Sky and I was contacted the next day. Open Sky sent out the package again, and this time I received it without any problem. I am happy to have the package and I am impressed with both sitejabber and Open Sky for helping.
There is no way to contact this company when there is a problem. My order is showing as delivered to a post office in New Jersey. Clicking the tabs on the website puts you in a loop with no way way to send a message. The phone number directs you to the website. Frustrated and very disappointed that I will not get the item I ordered and paid for. Will have to contact credit card company to report the incident to get my money back,
It's now been three weeks since one of my orders showed any movement (on the tracking) on its (supposed) way to me. The one I did receive, shown and described as wine red was tomato red and way too small. It's being returned and there's been no movement on its tracking number in three days because they say there's no one there to receive it. I'll be contacting my credit card company to get a refund. I feel I've been fleeced.
Hi Susan, We are sorry to hear about this experience. Please email our Customer Love Team directly from https://www.opensky.com/content/contact-us, and we will be happy to help you get this resolved.
This was supposed to be HCG not Skinny Transformation. This bottle is saying to take 20 drops 3 X a day. It has alcohol in it and I'm afraid it mite show as I have alcohol on in my system. So I'm sending it back. I drive for a living. Or can you send me the correct bottles. Please e-mail me back and let me know. Thank you.
Hi Wayne! We are sorry to hear the product you ordered is not as described. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Please make sure that you indicate the item was received was incorrect, and we will be sure to process a return for a full refund. Or you can inbox us your order number here. Thank you
I received the HcG but haven't received the Blood Pressure Cuff as yet. I'll update later. I just started the HcG on Sunday.
I'm very happy with this site, just one place over seas that seems to have a problem with thier mailing
I love the things OpenSky has for sale. They are so unique and different. This time I bought 3 dresses and a sweater. I have the dresses and the sweater will get here this week.
The dresses are wonderful and look so very nice! I've gotten compliments on all three.
OpenSky promotes small business that otherwise would not have a chance on the internet alone.
Thanks for the unique shopping experience OpenSky!
I ordered an "S" shaped dish rack and I received a dish rack that was completely different from what I ordered.
Hi Brianna! We are sorry to hear the product you ordered is not as described. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Please make sure that you indicate the item was received was incorrect, and we will be sure to process a return for a full refund. Or you can inbox us your order number here. Thank you
I put the socks on the minute I received them. They are easy to put on feel great on my feet and legs. I have diabetes and I can feel that my circulation is much better already.
I am beyond ANNOYED with this company. The WORST $44.96 I have ever spent. NEVER AGAIN. The product SUCKED, DID NOT WORK AS ADVERTISED. Cannot return an item. I was lied to about receiving a return shipping label, and CANNOT FIND A PHONE NUMBER TO SPEAK TO ANYONE AT THIS COMPANY.
Hi Rowena! We are sorry to hear the product you ordered is not working. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Please make sure that you indicate the item was received damaged, and we will be sure to process a return for a full refund. Or you can inbox us your order number here. Thank you
Great deal! Super fast shipping. I expected to wait a couple weeks for my items to arrive. This was based on my experience with other discount shopping sites. Actually received items in less than a week. I'm definitely going to continue using Open Sky.
Answer: Hi Jack! Thanks for posting your question here. Similar to eBay and Amazon Marketplace, OpenSky brings merchants who offer a wide variety of merchandise together with interested buyers. However, we only promote new items, and we generally specialize in a few specifics areas, such as womens clothing and apparel and consumer electronics. Much of what sets us apart from the other marketplaces you mentioned involve our marketing/merchandising, and the programs we have available for merchants. If you are interested in learning more, we encourage you to review our Help page at https://www.opensky.com/customer-support or call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Susan! We would need to look into what you are seeing specifically to explain the price difference you are seeing, but there are a few possibilities. First of all, we offer discount promotions just about every day and, depending on where you are viewing the product, the applicable discount may not be factored into the price. Also, shipping and handling charges, as well as tax (if applicable) will be added to your order during the checkout process. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Charlene! Yes, the others who have posted are correct. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday., and we will be happy to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: I wish that their products were worth the money, don't waste yours. You can't track anything and then once you finally receive it, it turns out to be very poor merchandise, I emailed them literally about 12 times regarding the poor quality and received back nothing.
Answer: Please contact us at 844-707-7779 M-F 9AM-5PM EST. We will be happy to assist you with placing your order, or any questions about a product.
Answer: Call 844-707-7779. It is a real working number and someone actually answers. I just got a refund for an item I have been dealing with since April. Good Luck. Just make sure you have all your info ahead of time and don't let them confuse you.
Answer: Hi Margaret! We are sorry to hear that you have not received your recent order. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from you soon, and we will be happy to check the status of your order as soon as possible. You are also welcome to call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, any day of the week, if you would prefer to address this situation over the phone.
Answer: RUN... RUN FAST & FAR AWAY FROM THIS COMPANY, unless you don't mind waiting a minimum of 30-45 days for your order, don't care if you have little to no customer service, don't mind PAYING a restock fee even if your order was screwed up. Opensky is a middleman. Most of, if not all, The merchandise comes from China. The EARNED their one-star rating by shoddy practices. They've even resorted to posting fake 5-star ratings! So stupid that they posted EXACT comments.
Answer: Hi Tema! OpenSky is a marketplace with thousands of merchants, and many of them accept these Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to help clear up any loose ends. We apologize for the confusion.
Answer: Hi Wendy! I'm sorry to hear you are having a difficult time creating an account. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, or send us an email from https://www.opensky.com/content/contact-us, and we will be happy to help get you up and running.
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Hi Alma! We are sorry to hear that there is a delay with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you