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OpenSky

2.3

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OpenSky Reviews Summary

OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.

service
225
value
216
shipping
217
returns
170
quality
203

We monitor reviews for authenticity

New York
1 review
3 helpful votes
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Not Happy!
June 29, 2017

I ordered two mid calf summer dresses. They are extremely thin, t shirt material, practically see through. The sleeves aren't even separate pieces of material. I paid $49.99 for each dress, and they're probably worth$5.00. I shall never order from OpenSky again.

Date of experience: June 29, 2017
California
1 review
1 helpful vote
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Ordered what appeared to be a cute ring until I got it. The ring looks really cheap, However, the return was not a problem. It was accepted and I got refunded

Date of experience: June 29, 2017
Arizona
1 review
3 helpful votes
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Ordered what appeared to be a cute swim suit until I received it. The suit was so poorly constructed I didn't even try it on. When I went to return it found out the suit is non-returnable. I will NEVER order from OpenSky again.

Date of experience: June 27, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Jennifer, Please contact us here, and please be sure to note that it is still in brand new condition we will be happy to help. Https :// www.opensky. Com/content/contact-us

Florida
3 reviews
2 helpful votes
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I ordered a blouse in black size small, I received a white blouse in size medium, I immediately contacted them to I request a refund they asked me to send a photo of the item and then they would evaluate my refund. This is the worse possible customer service I've ever experienced. It's truly a scam or some sort.

Date of experience: June 27, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Marta,
We are sorry to hear about this experience. Mishaps do occur however we do all we can to make things right. If you received the wrong item, we are always happy to issue a return label and issue a full refund. Thank you

Ohio
1 review
0 helpful votes
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Fabulous
June 25, 2017

I'm very happy with my order. Came very quickly, got these r8ng as a secondary weddi ring set. My fiance & I love them, we plan to have real stones set in them we like them so much. Overall we're very pleased.

Date of experience: June 23, 2017
Wyoming
1 review
6 helpful votes
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On 6-7-2017 ordered 2 boxes of the hammered,
Unbreakable tumblers! 6-23-2017 still nothing.
Can't call! I've emailed multible times! No-one has gotten back with me. They have been paid! Tracking number They sent was no good! Always said it couldn't track! Then one day,
It said expired. USPS said it was invalid number.
I hope this helps by saving anyone from the hassle of being scammed.

Date of experience: June 23, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Richard! We are sorry to hear that there is a delay with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you

New York
1 review
1 helpful vote
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VERY DISAPOINTED
June 23, 2017

I order 10 units and paid for them I got one, vendor posted the order complete
Not a good site you can call anybody, you have to email them...

Date of experience: June 23, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi William! We are sorry to hear that there is a delay with your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will be happy to review your situation and see what we can do to help. Thank you

Texas
1 review
1 helpful vote
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The 3 flood lights are very bright and wonderful. Wishing I had ordered 7 instead of the 3. They are Great!

Date of experience: June 22, 2017
Kentucky
1 review
0 helpful votes
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Runs very small
June 22, 2017

I am 5'4 weigh 144 ordered a L in the shirt it was very snug fit more like a medium, gave it to my daughter 5'3 120 pounds it fit her so I ordered another one in a XL fits but not comfortable it was called a loose fit shirt. So I gave that one away to. I was so excited with the clothes and prices, but won't order again because of the fit of the clothes. I will go to Kohls where they are true to size.

Date of experience: June 22, 2017
Pennsylvania
1 review
0 helpful votes
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The first few items I ordered were good but soon after the quality and fit went down hill fast. I mainly order women's tops. I ended sending back the last three I bought and won't be buying anything else from OpenSky.

Date of experience: June 22, 2017
Canada
1 review
0 helpful votes
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As much as I love Oakly Sunglasses, these pairs were not a good fit. There as the any paper work in the box that was delivered, my question is how can I return them?

Thank you so much
Loreen Sroufe
Order number *******

Date of experience: June 22, 2017
Texas
1 review
2 helpful votes
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Embezzled my money
June 20, 2017

I returned a product bought, following the instructions, they refused to refund me. 120 dollars stolen from me. I contacted the consumer service, bla, bla, bla... SCAMMERS!

Date of experience: June 20, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Princely, if you need assistance with a specific order please feel free to inbox us on here. We are definitely not scammers and will do all we can to make this experience right for you.

Ohio
1 review
0 helpful votes
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Very fast service
June 20, 2017

I ordered the black "name" sign for my house. I am delighted with it. It arrived very quickly -- no quite as heavy as I thought it would be -- but it was correctly done. Can't wait to hang it up!

Date of experience: June 20, 2017
Colorado
2 reviews
0 helpful votes
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Disapointed
June 20, 2017

Have sent numerous response to say so and have not received a response as of yet!
I would thin someone would have contacted me by know. Not Happy with the non response or communication

Date of experience: June 20, 2017
Tennessee
3 reviews
0 helpful votes
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Maxi Dress
June 20, 2017

Pricing was fair at 50% off. Very flimsy material, but will be using this as a bathing suit coverup. Very comfortable. Credits were a good thing. Shipping time was only "fair".

Date of experience: June 20, 2017
Arizona
1 review
1 helpful vote
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Sent wrong item!
June 20, 2017

Really was a night mare getting my credit back. Has caused to not consider buying much from them again.

Date of experience: June 19, 2017
Pennsylvania
3 reviews
0 helpful votes
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Your site was customer friendly; however, the picture did not match the product description. That said, it worked out, because I simply ordered a previously ordered product. The first time I ordered from OpenSky, the delivery time was efficient. I haven't yet received this second order, so I can't comment on it yet. I liked the credits; it was a great tool to encourage me to place another order.

Date of experience: June 19, 2017
Florida
1 review
0 helpful votes
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I never received my package, due to it was "misdelivered" to another address. The postman was not able to retrieve the package from that person, as told to me by the local post office. I had to go to the hassle of filing a claim with the post office,
To get a claim number for them to do an investigation. They were unable to get it back from where it was delivered. I will not be ordering any more items unless delivery is by UPS OR FEDEX.

Date of experience: June 16, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Fannie, We are sorry to hear that you did not receive your order. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do all we can to get this resolved for you. Thank you

Ohio
3 reviews
0 helpful votes
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Maxi dress
June 18, 2017

I love this maxi dress. So comfortable and light weight. I'm going back for another one. Just can't decide which color.

Date of experience: June 16, 2017
Arizona
1 review
0 helpful votes
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Great. Service.
June 16, 2017

If you want a good product and delivered quick order from here. I was pleased with the product and would order again from this vendor.

Date of experience: June 16, 2017

From the business

OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.

OpenSky is proud to be a Google Trusted Store.


opensky.com
Founded in 2009
New York, NY