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OpenSky

2.3

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OpenSky Reviews Summary

OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.

service
225
value
216
shipping
217
returns
170
quality
203

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Childs earrings
September 14, 2017

The earrings are extremely small and are suitable for a small child. Could not tell by picture that they were tiny. I wanted to return them but realized too late that they could not be returned.

Date of experience: September 14, 2017
Louisiana
1 review
0 helpful votes
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The rug was delivered promptly in perfect condition, and looked even better in our home than on our monitor. I'll definitely be a repeat customer!

Date of experience: September 14, 2017
Texas
1 review
1 helpful vote
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Quick delivery
September 14, 2017

I was disappointed that one of the boxes arrived damaged, although it didn't affect the product. Also, the credit I was given which made me order in the first place, was never applied to the total.

Date of experience: September 13, 2017
New Jersey
1 review
5 helpful votes
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BUYER BEWARE THEY DO NOT HONOR THEIR TRANSACTIONS

I had used Open Sky in the past and was pleased with my purchase BUT they recently made a horrible name for themselves. I purchased an item on August 27th, received conformation email, and an email stating that it was waiting to be shipped. Fast forward 2 weeks and I receive an email that my order has been cancelled. I quickly checked the website to see if it was out of stock, but it was not. Open Sky more than doubled the price of the item that I previously paid $106 to $220!

I contacted customer service and they were of no assistance. Only reassuring me that I can still make a purchase but for double the cost of the item that I already paid for. I informed them I would never use their site again and also would spread the word on their integrity. Very displeased and disgusted with the manner in which Open Sky dealt with my transaction.

Date of experience: September 9, 2017
Virginia
3 reviews
0 helpful votes
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I have now ordered several times from Open Sky. Each and everytime the merchandise was in excellent shape, the time for delivery was excellent. Will definitely continue to shop at Open Sky.

Date of experience: September 6, 2017
Washington
1 review
0 helpful votes
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Fantastic service and fast ship. My item was beautiful! LVE it! Couldn't ask for a better on line store, the prices are reasonable with a large selection of many items. I ejoyed using you site. Thank you

Date of experience: September 5, 2017
New Hampshire
1 review
2 helpful votes
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They sent the wrong idem.
September 4, 2017

This was my first time ordering from you. They sent the wrong comfronter. Its been almost a week and I'm still waiting on the return packing slip. It was going to be a anniversary gift. I would love to have the right one for September 25th. Also order a ring and earrings, they are exactly what I ordered and I'm very happy with them

Date of experience: September 4, 2017
Wisconsin
2 reviews
2 helpful votes
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Another grab for money!
September 1, 2017

They charge $5.98 to send me a package, and only half of that to return it! This is as close to overcharging as there could be. DO NOT ORDER FROM THEM is what I learned! A $10 fee to "try" something for the first order!

Date of experience: September 1, 2017
New York
1 review
0 helpful votes
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I was so pleased about my tote/cart order because it was a great price and is what I need for my upcoming vacation. And, on top of that it came ahead of schedule so that I am able to bring it with me. The one negative is that it has a small spot on it. However I am keeping it anyway.

Date of experience: August 31, 2017
Virginia
2 reviews
0 helpful votes
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The item arrived fast and the item I ordered was engraved with what I wanted and in good quality. Very pleased and would order again

Date of experience: August 31, 2017
Georgia
2 reviews
0 helpful votes
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Great Buy!
August 30, 2017

I purchased 6 mini leather purses that are of very good quality and a great price. I am very pleased about the time it took to ship the items which I received about 7 days after placing the order.

Date of experience: August 29, 2017
Georgia
1 review
0 helpful votes
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I received this order awhile ago, and I sent a note immediately. Unfortunately I have not heard ANYTHING back from you! I ordered two bracelets and there was a promotion that involved buying one and getting one for free. I ordered two, paid for two, and received ONLY two when the promotion indicated I would receive four. I would appreciate some response, as this is my second time contacting you! I do like the bracelets I received, but I wanted the four I should have received! None of this has made me feel comfortable with your company policies! There have been several additional items I have considered purchasing since this referenced transaction, but I have avoided ordering until I have a resolution on this pending matter.

Thanks!

Scarlett Browne
*******@wideopenwest.com
1241 Sandpiper Ln.
Naperville, IL *******

Date of experience: August 27, 2017
California
1 review
1 helpful vote
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I was under the impression that you said I had CREDIT but took it out of my bank account. It made three checks bounce and cost me more than the dresses were worth! By the time I got back, I realized what was going on! If I had of known that you were going to take them out of my bank account, I would've returned them. I already washed them. The black one fits terrible!
I will never shop here again.

Date of experience: August 27, 2017
Virginia
1 review
2 helpful votes
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SCAM! BEWARE
August 25, 2017

I never received my order and the emails are robot and say we will get back with you in a couple of days1. Its a scam folds.

Date of experience: August 25, 2017
OpenSky E. — OpenSky Rep
over a year old

Hi Tana, We are definitely not a scam, and are happy to help all of our customers. Please feel free to DM us here is you still need assistance.

California
1 review
0 helpful votes
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Very Pleased!
August 25, 2017

My Items arrived on time and it was what I ordered quality was good so was pleased with my order. Not much more to say except that ordered head phones and necklace and all was good my granddaughter was happy..

Date of experience: August 25, 2017
California
2 reviews
0 helpful votes
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I'm holding off on review - Thus far, I would not give the company from which the order was sent a high mark. Although the order was incorrect, what I did receive was very... well, chintzy. TINY stud earrings with no backs to hold them in place.

Date of experience: August 24, 2017
Missouri
1 review
1 helpful vote
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The return policy is terrible and I feel like they are deceptive in their email invitations to receive huge discounts. In reality with all of their shipping and handling charges the item is far more expensive. Every item I have ever received is not as it appears in their photos. I won't be ordering any more and am trying to get rid of their incessant emails. I will stick with Amazon Prime, thank you. Their customer service is much much better.

Date of experience: August 23, 2017
Michigan
1 review
0 helpful votes
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Not as ordered
August 23, 2017

I ordered earrings that were described as post earrings. They came as wire dropped earrings. These were supposed to be a back to school gift for my 12yr old granddaughter. Unfortunately, although they are pretty, they are would be inappropriate for her because they hang too long.

Date of experience: August 22, 2017
California
1 review
0 helpful votes
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Sizes are too big
August 22, 2017

I sent my daughter a long dress.It was huge.
M size 10-16?
Needs to be returned. Too big! Please forward return info.

Date of experience: August 22, 2017
Pennsylvania
1 review
1 helpful vote
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Orders
August 18, 2017

August 12 I ordered 4 items. On the 14th, 2 days later, the 2 items I wanted the most were cancelled by the Sellers. I got 1 item delivered on the 16th, 1 is expected the 23rd, and 1 is still pending. So, I cannot really give a great review right now. This my first order. Very Disappointed!

Date of experience: August 17, 2017

From the business

OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.

OpenSky is proud to be a Google Trusted Store.


opensky.com
Founded in 2009
New York, NY