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OpenSky

2.3

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OpenSky Reviews Summary

OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.

service
225
value
216
shipping
217
returns
170
quality
203

We monitor reviews for authenticity

Massachusetts
1 review
1 helpful vote
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Purse Orderd/Received
February 2, 2018

I received my purse yesterday and I am disappointed. It is dirty and I am returning it for a refund.

Date of experience: February 2, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Lori! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you return the purse.

Colorado
1 review
1 helpful vote
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I've been asking for a return label for over three weeks and haven't heard anything back! This is totally unacceptable, and I will never order from this site again, after spending a lot of money this past several months. I have emailed 4 different times about this! Beverly

Date of experience: February 1, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Beverly! We are sorry to hear about the problems you are experiencing Please DM us and we can assist you with a return label. Also, you can create your own return label by going here: https://www.opensky.com/customer-support?topic=961319. Thank you!

California
2 reviews
1 helpful vote
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Today is 2/1/18 Ordered on 1/16/18 and still have not received #*******... tracking says in transit

Date of experience: February 1, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Dawn! We are sorry to hear about the delay with your order. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with tracking your order.

Texas
2 reviews
0 helpful votes
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Did NOT receive the quality I ORDERED... they send lesser quality sheets. Then they have the nerve to ask if I was satisfied! NOT.
If you don't mind getting something that doesn't stack up to your expectations... then order whatever... and... expect... whatever.

Date of experience: February 1, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Carmen! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you!

Texas
1 review
1 helpful vote
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Not great
February 1, 2018

I was supposed to have a $65 credit but there was nowhere to claim it. So I paid full price for mediocre merchandise. Very didappointed. I would have bought more from this site but feel I was cheated.

Date of experience: February 1, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Joan! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.

New York
1 review
0 helpful votes
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No package came
January 30, 2018

I bought a bracelet on here. I never got the package and they shipped through USPS so when i called them they said they didnt know where the package was either. I am very angry and upset about this because the bracelet was going to be a gift for my grandmother. Real waste of time

Date of experience: January 30, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Olivia-Denise! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.

Ohio
1 review
0 helpful votes
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Excellent service and the product is perfect! I expected both. I'm always very hesitant about ordering online without actually seeing the product but after receiving my purchase I will definitely be shopping again on OpenSky. Thank you.

Date of experience: January 30, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Brigitte! Thank you for the kind words! We look forward to you visiting us again in the future!

Michigan
2 reviews
0 helpful votes
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The products are a good quality. The jewelry is beautiful and usually accurately described. Sometimes the rings are more beautiful than shown. Sometimes, not often, they are a disappointment.

Date of experience: January 29, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Mary! Thank you for the kind words! We look forward to you visiting us again in the future!

Ohio
1 review
0 helpful votes
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Great service
January 30, 2018

My order arrived in just a few days. Am pleased with this purchase. Would definitely make more purchases through Open Sky.

Date of experience: January 29, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Carol! Thank you for the kind words! We look forward to you visiting us again in the future!

Texas
1 review
0 helpful votes
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Not happy that the price dropped 2 days after my purchase and I could not reach customer service to complain because the automated system wouldn't accept my info.

Date of experience: January 29, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Sheila! We are sorry to hear about the problems you are experiencing. Our promotions change on a daily basis. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. Thank you.

Georgia
1 review
3 helpful votes
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I just received a pair of earrings ($22.00) that were Not even Close to what I ordered. The description and picture of them on the site is either false or the the distribution center is in total chaos. I won't even bother to try and return them because the effort would require me to Trust and I don't have Any at this point. Needless to say I won't be purchasing anything else from them and neither will any of my several acquaintances, friends or family.

Date of experience: January 26, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Earnestene! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you.

California
1 review
0 helpful votes
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Bargains
January 27, 2018

Lots if items to select from at a much lower cost than you can find at discount stores. Along with the, lower prices you can also accumulate discount dollars with each purchase.

Date of experience: January 26, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Fernando! Thank you for the kind words! We look forward to you visiting us again in the future!

Arizona
1 review
0 helpful votes
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Wow!
January 26, 2018

I ordered the naked Swarovski 2ct. Earrings. They are beautiful. In fact, I loved them so much I ordered several more pairs for my friend and sister! Service was great. Had them in four days. Will order from Open Sky again.

Date of experience: January 26, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Natalie! Thank you for the kind words! We look forward to you visiting us again in the future!

Oklahoma
1 review
0 helpful votes
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Ordered shirts for grandkids and myself--- love all of them! True to size. Material is soft and comfortable. Launders well. Happy with my pruphase.

Date of experience: January 25, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Brenda! Thank you for the kind words! We look forward to you visiting us again in the future!

Texas
1 review
0 helpful votes
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Earrings were so bad
January 25, 2018

Not even close, 4 prong setting on princes cut not on corners on flat. The work so bad looks like beginners. Sorry if more comes that bad Ill return and remove from my apps.

Date of experience: January 25, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Carrol! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you.

Texas
1 review
0 helpful votes
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This site has some of the best, most unique items Ive seen on the internet with great prices. The problem with the site is the shipping charges. The shipping makes these items unaffordable.

Date of experience: January 25, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Margo! Thank you for taking the time to review us. We are glad you like our products. All of out items with free shipping can be found here
Https :// www.opensky. Com/search? Q=&view=products&facetFilters=_tags%3Afree_shipping&sort=

Georgia
1 review
0 helpful votes
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So for a month now I have been after open sky to credit my account for an item that I had returned to their company. I purchased a smart watch and as soon as I turned it on it switched off and never turned on again. I was hoping for them to just credit my account and be done with it, but that has not been the case. I will now then have to take care of this matter in other ways. Don't like the drama.

Date of experience: January 25, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Lizette! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you.

South Carolina
2 reviews
0 helpful votes
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Returning items. Very disappointed. Shipping cost more than I paid for these items. Price was higher than my order. Can't believe u still can sell things this cheaply made. These cost me way to much just to return them

Date of experience: January 24, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Deborah! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you with your return.

Illinois
1 review
0 helpful votes
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Rose Gold Bracelet
January 25, 2018

The quality of my "rose gold" bracelet is perfect, but so very disappointed to realize the piece was not 8" as shown on product details. It is 7.5 and does not fit my wrist.

Date of experience: January 24, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Mary! Thank you for taking the time to review us! We are sorry to hear that the bracelet does not fit you. Please contact us at https://www.opensky.com/content/contact-us. We would be happy to help you! Thank you!

Jill H.
Tennessee
1 review
0 helpful votes
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I think these should last a long time. They seem to be made of a durable plastic material and more importantly the toe thong part won't break off like most flip flops. Bonus on price! I found the exact same flip flops on another web site for almost triple the price!

Date of experience: January 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Jill! Thank you for the kind words! We look forward to you visiting us again in the future!

From the business

OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.

OpenSky is proud to be a Google Trusted Store.


opensky.com
Founded in 2009
New York, NY