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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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Be careful when ordering from this website. It caries some items that are junk and then refuses refunds. In October I ordered a multi functional bluetooth Smart watch which I gave to my son at Christmas. The watch refused to do anything that it was supposed to - for instance sink up with his smart phone. Then the catch on the band fell off. Then it refused to even keep a charge. Of course it was now past the 14 day refund date they advertise and they refuse to give a refund on a piece of merchandise that was simply a piece of junk to begin with.
They always have the latest fashions and when I order I receive my items promptly. I'm always happy with my choices.
Hi Sheryl! Thank you for the kind words! We look forward to you visiting us again in the future!
I bought a gold colored "necklace" with pretty stones in it... I hesitated buying it for MONTHS because the description said it was 9" in length. Then I realized that it couldn't be 9" and be called a necklace, so I took a chance (it was a good deal)... turned out to be 18" long and I like it a lot.
Hi Cindy! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
Speedy delivery & great apparel also Open Sky seems to want satisfy its customers, and seem to want you to come back to Oder more from them - I For one, am very satisfied with Open Sky and will definitely order more merchandise from them - Thank You Open Sky
Hi Sarah! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
Have yet to wear these set of stockings. In the past this particular style works very well for me and lasted a long time without losing any of its integrity
Hi Beverly! Thank you for taking the time to write a review! We look forward to you visiting us again in the future!
I had a pair of earrings almost exactly like these but I lost one. The pair I received from Open Sky are much larger and a better quality. I am so pleased with this purchase and I will wear these everyday.
Hi Joan! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
How and where do I return it? There was no slip in the package so I need an address to return it to.
Hi Nancy! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.
I luv my Earings, they look exactly the same as on line. They have good weight to them. Looks Beautiful on. Thanks
Hi Sally! Thank you for the kind words! We are glad you love the earings! We look forward to you visiting us again in the future!
Love this site,, always great,, up to now all items I ordered were what I wanted and in fine condition, Thank you.
Hi Rosalie! Thank you for the kind words! We look forward to you visiting us again in the future!
I wouldn't recommend buying on this site because I ordered 2 cans dog food for a total price of $43.73 I thought i was ordering 2 cases. FeaturesNutro natural choice dog food
Flavor - Chicken, rice & oatmeal
Capacity - 12.5 oz.
Weight (lbs.): 6.65
This is the Description from the website. And no returns
Hi Neal! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
I wouldn't recommend buying on this site because with the competition around you can find a much better price on other shopping web sites.
Hi Rekha! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
They are exactly what I wanted. Theyre stylish enough for work, yet are a great kick-around in dress. So comfortable and they have pockets!
Hi Mary! Thank you for the kind words! We are glad you love the dress! We look forward to you visiting us again in the future!
I was excited to get the Italian infinity cross necklace. I think it's very pretty, but it's so fragile it broke within the first two days of having it. I'm so disappointed. I will have to have it repaired. Don't waste your money.
Sold and shipped by Yeidid International.
Hi Val! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.
I thought that the jewelry I was getting was sterling silver. It isnt marked as sterling silver. Very pretty, but I was expecting sterling silver.
Hi Nancy! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
No disappointments. Good products for good prices. Their earrings are always gorgeous. Love this app.
Hi Tonnie! Thank you for the kind words! We look forward to you visiting us again in the future!
I order one pair of earrings but it was difficult to place the order and so they sent me 2 pair. They were soooo small, not like the picture. I also couldn't get them on.
Terrible! Joyce
Hi Joyce! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.
I had just been thinking I needed this particular item, and the next day, I got a notice that it was on sale at a very good price. I ordered it, and I had it in my hand quickly. I'm always nervous about ordering clothing online, but it fit exactly as I hoped.
I ordered the monogrammed disk earrings and what i received was totally not like the picture ordered. Very disappointed. DON'T BOTHER! RIP OFF!
Hi Jozie! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.
I ordered this t shirt and I Love being a Grammy. Order placed and both shirts were on order when placed, confirmed. I received email and only Mommy shirt was on order. I sent 3 emails to no avail. I feel I was cheated because I placed separate order for Grammy shirt and price was much higher than original order I placed for both. Then it said I had $75 credit which was a scam so order not placed. Im very disappointed/ angry with your company.
Hi Kimberly! We are sorry to hear about the problems you are experiencing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you.
Well I did not receive the second item and the first item was the wrong size. I will need to return it.
DMessina
Hi Dee! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you.
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jean! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.