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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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3 or 4 text a day is way to much. I ordered 3 items and they were delivered on different days. The last item was delivered today.
I love this site. They have all sorts of unusual things for sale and the quality is very good. Shipping times are fast and purchases arrive in good condition.
Hi Mary! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I am really enjoying my items but I am missing my shirt I ordered from u all. Please tell me where is my shirt. Thanks
Overall I luv Opensky
Hi Vivian! We are sorry to hear that you are missing a shirt. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
I ordered one watch received two each a different price I did not order acne tweezers at all so I will not purchase anything else from Open Sky!
Hi Jo! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
Received a Large blouse, I ordered, looking forward to wearing it, Could not even get it over my head! Then they tell me it will cost me $8 and something to return it, do you still want to return it? Ha! No I want to keep something I cant get on! Probably wont order from this site again.
Hi Karen! We are sorry to hear about the problems you are facing. You can always return the item on your own, without our return label. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
Have not received all my merchandise
Ring and rose earrings not received
Thank you for your consider
Hi Ruby! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into the missing item for you.
I love my Grammy tee shirt! Not often that I've been able to find a product with "GRAMMY" on it. Will keep looking for good deals at OpenSky!
Hi Mickie! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Open Sky is taking on a challenging job-using drop shippers from all over the world. Many come from China but arrive in reasonable time. I have enjoyed my purchases and will continue to buy. I have tried to reach out to them but there seems to be no one person at the top.
A big improvement would be better packaging and information with and about the product when it arrives. Some have nothing-not even a name or directions. I have started making a copy of the photo-ad when I order so I have a better idea of what I have coming.
Hi Helen! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I ordered two of the same product but only received one. I was charged for two. There is no where to dispute. I will never purchase from OpenSky ever again.
Hi Josephine! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
WANT TO RETURN AN ITEM AND OPEN SKY GAVE ME INSTRUCTIONS AND WILL CHARGE ME 9.25 PLUS COST OF RETURN LABEL TO RETURN. RIP OFF
Hi Teto! We are sorry to hear about the problems you are facing. You can always return the item on your own, without our return label. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
I wanted some soft sheets that felt good. The sheets look and feel soft. Haven't tried them yet. I do hope they are. If they feel very soft, I will order more of these sheets. I like the color.
Hi Robbie! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Could not contact OpenSky to inquire about an issue with a purchased item. There is no phone number listed to call and clicking on what is titled "contact us" does not allow an email or any other form of contact. I purchased ear rings for my wife as a gift and gave them to her a few weeks after they arrived. When she tried to wear them she found that the pin that goes through the ear was very uncomfortable because it is rectangular, with sharp corners. Most ear ring for pierced ears have round pins. The return policy only allows returns within 14 days and then the buyer is responsible for shipping charges, after paying somewhat inflated shipping charges to deliver the purchased item.
Hi Francis! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. If you are unable to contact us via that form, please DM us. Normally, we do not charge return shipping for defective items. We will be happy to look into this for you.
I bought an earphone from the site (see order detail below), but it dose not work for iphone7. When I want to return the item, I was announced that shipping charge is $12.9 + original shipping fee. It is not fair for a customer to buy a product becuase of their fake ads. I will never buy anything from the site.
NEW iPhone 7 6 6S Plus 5 5c 5S SE Headset Earbud Earphones with/ Remote & Mic - FREE SHIPPING!
MediaPro
QTY: 1
Item total: $10.49
Hi Angell! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
I hope you plan to rectify this issue. I could never buy from your site again or recommend you to anyone
Hi Veronica! Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into any problem you are experiencing.
Havent received my items. They sent to an old address even though it was updated because I had to add my new card as the last time I ordered from OpenSky it was at a different address. They took days to respond and told me that it was being shipped to my correct address and yet I havent received any of it and its been delivered. Ridiculous! Im out of my $95.
Hi Brandi! We are sorry to hear about the problems you are facing. We answer all emails within 2 business days. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with a missing mail claim or follow up on the shipping. Thanks!
I ordered 3 items and paid for them but received only 2 items weeks ago, i can not find a way to track the 3rd item or get my money back from your vendor?
Hi Ruth! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you.
Great item fit well works great put together very well. Not my first order and I will order again!
Hi Kurt! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I love Greece and all Greek key jewelry. My other key earrings are either too big or too fancy to wear every day. These little beauties are perfect. They also arrived very quickly!
Hi W. D.! Thank you for the kind words! We are glad that you like your earrings! We look forward to you visiting us again in the future!
The items that I have gotten so far have been great. Keep up the good quality and prices. The tops I have ordered have been beautiful and the handbags are gorgeous. They will make wonderful gifts when needed.
Hi Debbie! Thank you for the kind words! We look forward to you visiting us again in the future!
Purchased earrings for my wife which made her happy enough for me to go back and buy 2 more pair. Comparing these earrings to others purchased at a much higher price, it's hard totell the difference.
Hi Beverly! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
OpenSky is proud to be a Google Trusted Store.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Teddi! Thank you for taking the time to review us! Please know that you can adjust your email settings to receive fewer emails from us.If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!