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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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When I received my three pairs of earrings, every pair I could not open. The little wire was stuck in the closure so tight that I broke two nails trying to open the earrings just to try on. They were not the quality that I thought they would be. I tried to pry them open but only to make them so wide that I cant even wear them now. What a waste of money. Would not recommend these to anybody. Nah go on social media to express my dislike. Sorry. Jan
I made the mistake of ordering several issues and unfortunately there have been negative issues with every single item I ordered. As an example, I bedding which included sheets, pillowcases, shams and a comforter all in the same color. What I received was sheets and pillowcases. I've tried to find a website or a mailing address, but have been unsuccessful. There is no way that I would have bought a bedding set without aw comforter and matching shams. I would appreciate hearing from someone regarding this matter ASAP in order that this matter and other matters can be resolved without further delay!
Thank you for your attention in this matter.
Sincerely, GLENNA DRAMIS
Hi Glenna! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
It's the thought that counts. You don't have to break the bank to show you are thinking about your wife. No occasion, no obligation, just appreciation.
Hi Edward! Thank you for taking the time to write a review! We hope we can help you keep your wife happy in the future!
Thought it was 925 sliver but it was plated. It was pretty fast on delivery. Its still pretty and I like it.
Hi Alice! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I did not receive all my order and no one seems to care. Would i buy from here again no... Do i recommend open sky no.
Hi Melba! We are sorry to hear that you did not receive your complete order. It is very common for items to be shipped separately. Please contact us at https://www.opensky.com/content/contact-us. We will be happy to help you. Thanks!
Bought a few rings. They showed up quickly, they looked as pictured, were good quality, sizing was accurate. No complaints.
Hi Michelle! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Arrived much sooner than expected! Quality merchandise! The price was very low. The deciding factor for me was choice of colors. It is a true deep purple which I have had difficulty finding. Will order again I am sure!
Bought these beautiful earrings and they looked more expensive n person when I only paid $12.99. Very happy with them.
Hi Kelly! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
The product I bought was shipped in good time and it was in perfect condition. I love my ring. Open Sky is awesome to shop in. Good site safe site
Hi Patricia! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
First time purchasing from OpenSky, and I must say it was a great experience. I placed my order, and it was delivered promptly. I will definitely order again.
Hi Norma! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I cant review you until I get the merchandise! So, I dont want to say anything about your merchandise yet. When I receive your products Ill be happy to fill out a review.
I was disappointed that earrings were so very small; appeared so much bigger on website. Didn't pay to much but expected more. You service was professional & fast, just disappointed.
Hi Marylou! We are sorry to hear that the earrings did not workout for you. Please let us know if we can assist you in the future.
I received the wrong color purse; tried to get information that the item was correct, however, the color was wrong. Did not know whether to wait to receive correct item (I asked for an exchange item) and then return distributed item or return the item first. Now waiting for a response. Not very pleased with follow-up service.
Hi Juanita! We are sorry to hear you received your purse in the wrong color. We are glad to know that you have contacted us. Normally, we request for you to return the item first with an exchange. We will be happy to follow up with you via email. Thanks!
Although I think it was good. You truly get what you pay for... the stone was questionable, the quality very questionable... lets what and see how long it lasts...
Hi Lyn! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I got a beautiful pair of earrings they are also light weight I am a first time customer and am very happy with my purchase
Hi Ronnie and Cora! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Thank you for your prompt response. I was able to print a return label and will mail the return today by UPS.
Hi Patricia! Glad we were able to help. Have a great day!
I need the information to return some shirts...
They are very, very small.
For some reason I can't get to "order page
Please email how I can do this.
I received the wrong size earrings. Opensky was quick to get back to me. Waiting to hear what they are going to do about it.
Hi Connie! We are sorry to hear that you received the wrong size earrings. We are are glad to know you have emailed us. We will be happy to correct this!
Everything I buy is great and always on time. I have never returned anything because everything is just what I ordered.
Hi Angelia! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I was informed on Saturday that my earring purchase had been delivered -- but they were NOT. I have sent 2 emails to Opensky but have not heard back! HELP
Hi Deborah! We are sorry to hear about the issues you are facing. We are are glad to know you have emailed us. Please allow up to 2 business days for a response to your email. We will be happy to assist you!
Very disappointing it was not the item I ordered actually it was the same pair of earrings I just ordered not too long ago from you. Nothing like the picture of the item. Very very disappointing
Hi Karla! We are sorry to hear about the problems you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jan! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!