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OpenSky

2.3

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OpenSky Reviews Summary

OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.

service
225
value
216
shipping
217
returns
170
quality
203

We monitor reviews for authenticity

Indiana
1 review
1 helpful vote
Follow Elaine C.
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Ummmm
April 8, 2018

Still missing 1 shirt that was ordered the same time as my other products. Wondering where it is, or did it get lost.

Date of experience: April 7, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Elaine! We are sorry to hear about the problem you are facing. It is normal for items to ship separately, but we would be happy to look into it for you. Please contact us at https://www.opensky.com/content/contact-us with your order information.

California
2 reviews
0 helpful votes
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Jewelry
April 8, 2018

So far I love the rings I have received, no problems, no returns. I also ordered passport holders and it was exactly what I wanted.

Date of experience: April 7, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Libby! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

California
1 review
1 helpful vote
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A hot mess! Nothing really as shown. The fabric was not up to par. I would never order again... extremely unsatisfied.

Date of experience: April 7, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Dawne! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Ohio
2 reviews
0 helpful votes
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Beautiful
April 8, 2018

Got my ring when they said I would and love it. Ordered two other items at the same time but have not heard when they are to be shipped

Date of experience: April 7, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Sharyn! Thank you for taking the time to review us! Please contact us at https://www.opensky.com/content/contact-us. We will be happy to look into your other items. Thank you!

Illinois
5 reviews
0 helpful votes
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Love my purchases.
April 8, 2018

I love the comfy lounge pants and my Grammy shirt. I enjoy "window shopping", there is always something interesting, just wish there was more plus size clothes for women.

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Joetta! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

New York
1 review
0 helpful votes
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I very satisfied
April 8, 2018

I love the way it was easy for me to keep track of my order step by step. Each and every day until it was in my mail box, and it was just what I ordered. Thanks open sky keep up the good work. Joan Hawkins

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Joan! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

California
1 review
0 helpful votes
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Quality products
April 8, 2018

So pleased with all the products I have purchased from Open Sky. My last orders were T-shirts, gifts for my grandchildrens other grandmother, and my best friend! They were so pleased with them. I also ordered one for myself! Thanks!

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Anne! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

Massachusetts
1 review
0 helpful votes
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Okay
April 8, 2018

The letters are not all the same, wish it had been, but I am still happy with it.
Love the idea of Happiness is being a Grammy as I surely am. Thanks.

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Beverlee! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

New York
2 reviews
0 helpful votes
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They suck. Made me pay to return a blouse and I gave them the tracking number. That was last week. No idea where my replacement blouse is. You ask a question via email and they always reoly they will get back to you in two days but it never happens! I want my replacement blouse or I want my money back! Crooks!

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Barbara! We are sorry to hear about the issues you are facing. We are are glad to know you have emailed us. We will be happy to assist you with a replacement or a refund!

Louisiana
1 review
0 helpful votes
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Ordered 3 pairs of earrings and received 4 pairs in 2 different packages. I returned all 4 in the 2 pkgs. I have been going back and forth with numerous emails regarding a 3rd pkg of which I did not receive. I'm out about $60.00 and no earrings and no refund and numerous emails. I feel I will not get a refund so I will look into filing a complaint. I hope this review is helpful to others that shop at this site.

Date of experience: April 6, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Carol! We are sorry to hear about the problem you are facing. We are glad to know that you have been in contact with us. We will be happy to assist you with the missing order!

Oregon
1 review
0 helpful votes
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Purple Party dress
April 5, 2018

My Granddaughter tried on the dress but it did not fit - too tight through the bust line though it was her correct size. Also, I paid extra postage for 2 business days delivery and it did not arrive until the 3rd day. I thought $15.95 postage was excessive but paid it for the quicker delivery. It was returned. Many of the VENUS party dresses were too adult for 16 year old youngsters.

Anne

Date of experience: April 4, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Anne! We are a bit confused by your review. OpenSky does not offer express shipping. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to look into this for you. Thanks!

Florida
1 review
0 helpful votes
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Returns/refund
April 5, 2018

I returned 2 packages and have not received a refund! I sent the returns by postage which I paid for... did you get them?

Date of experience: April 4, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Judith! Please contact us at https://www.opensky.com/content/contact-us with your order information and your return tracking. We will be happy to assist you with your refund. Thanks!

California
1 review
0 helpful votes
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Somewhat satisfied.
April 4, 2018

Like the quality of the product (clothing) but sizing is very small. Ended up gifting the order to someone other than for whom ordered.

Date of experience: April 3, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Jonnelle! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

Michigan
1 review
0 helpful votes
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Not real happy
April 4, 2018

I did not receive what I ordered. By the time I send it back I will have lost money in shipping. Will keep incorrect shipment and have reordered what I ordered in the first place. Will see what happens now.

Date of experience: April 3, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Chris! We are sorry to hear about the problem you are facing. Normally, we do not charge for return shipping if you received the incorrect item. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Pennsylvania
1 review
0 helpful votes
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My order was not correct and I emailed the day I received it and have received no response. The items I received that were correct were very nice though.

Date of experience: April 3, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Betty! We are sorry to hear about the issues you are facing. We are are glad to know you have emailed us. Please allow up to 2 business days for a response to your email. We will be happy to assist you!

California
1 review
1 helpful vote
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I bought a necklace OPAL jewel --- but it came without a chain, although the picture of the necklace that you were selling had a chain as well as the jewel hanging from the chain. I am DISAPPOINTED to say the least. When I order something on line I want it to be as pictured in the sales ad. So, send me a silver chain or make arrangements to refund my purchase price ($19.98)

Date of experience: March 30, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Ellen! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Georgia
2 reviews
0 helpful votes
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It takes a long while for shipment to arrive but I guess coming from China it would take awhile to arrive.

Date of experience: March 29, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Cynthia! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

Washington
1 review
0 helpful votes
Follow June W.
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Love it
March 30, 2018

I just got my purchase it is beautiful fits perfect. Love this ring. Will continue to purchase from opensky have loved everything I have purchased.

Date of experience: March 29, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi June! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

Tennessee
1 review
0 helpful votes
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Promise this time is 100.00 we will see ok instead of me paying myselfsometimes it is 85.00 and I dont get the rewards as promise it is charge to me

Date of experience: March 26, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Rebecca! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

Florida
1 review
0 helpful votes
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Disappointed
March 24, 2018

I purchased the bedside caddy. Received in timely fashion. Does not work as the picture shows. Does not stay between mattress and box spring. Being disabled I thought this was something I could use. Very disappointed!

Date of experience: March 24, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Nancy! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

From the business

OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.

OpenSky is proud to be a Google Trusted Store.


opensky.com
Founded in 2009
New York, NY