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OpenSky

2.3

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OpenSky Reviews Summary

OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.

service
225
value
216
shipping
217
returns
170
quality
203

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Kristina D.
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I received a different item from what I ordered. Not to mention the tidal wave of marketing e-mails I am now getting from Open Sky in my Inbox. Annoying.

Date of experience: April 18, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Kristina! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Michigan
3 reviews
0 helpful votes
Follow Kathy K.
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I purchased the infinity necklaces for my future daughter in laws wedding-something for her bridesmaid to wear. The necklaces are small but elegant and look just like the photo. The only drawback is the chain: the chains were twisted and difficult to straighten. There is a natural twist to the chain which reflects lights nicely. Overall pleased. Ring is true to size and mimics the twisted chain nicely. Overall I am pleased.

Date of experience: April 18, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Kathy! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

Illinois
4 reviews
0 helpful votes
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Broken in minutes
April 18, 2018

I need to return the product, it broke within minutes of wearing it. Very sad that I have to take the time to do this now

Date of experience: April 18, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Randi! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

South Carolina
2 reviews
0 helpful votes
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Love the things that I ordered. Will order again and will suggest to others to buy from yall. Great great stuff.

Date of experience: April 17, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Louanne! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

New York
1 review
2 helpful votes
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Not what I expected
April 18, 2018

I am not happy with the return policy. I only bought the item because I thought they were a certain length. You advertise something and show a close up photo. I believe this could be called bate and switch. When I wanted to return the item. You would be charging me almost half the price to return them. Charging the initial shipping and a restocking charge. I don't feel this is a wise practice.

Date of experience: April 17, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi MaryEllen! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Texas
1 review
0 helpful votes
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Great Value!
April 18, 2018

I've not had the opportunity to wear these items but I must say I'm impressed with the weight, quality & price. I wear ankle bracelets daily during the summer months & am looking forward to enjoying wearing the bling!

Date of experience: April 17, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Carolyn! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

Arkansas
1 review
1 helpful vote
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Wrong thing twice
April 18, 2018

I ordered a selfie stick twice that was supposed to be turquoise but received a yellow one twice. I gave the benefit of the doubt on the first one. Mistakes happen but the second one was disappointing. I do like the return policy and that seems to be great

Date of experience: April 17, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Matt! We are sorry to hear that you received the incorrect color. Please contact us at https://www.opensky.com/content/contact-us, if we can be of any assistance. Thanks!

Florida
1 review
0 helpful votes
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Buyer Beware
April 16, 2018

Products are of extremely poor quality, The pictures which make the products all look great is just that, I bought some jewelry and clothing, The jewelry in spite of their stated price looks so cheap that I am too embarrassed to wear it, I am not a jewelry snob but theirs is ridiculous, Clothes are so poorly made and sized so much smaller, Iwanted to return everything but their return policy is horrible, Dont waste your time or your money, Go anywhere else, This was my first and last purchase from them

Date of experience: April 16, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Annette! We are sorry to hear that our products did not meet your expectations. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you! Thanks!

Kansas
1 review
0 helpful votes
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Very Satisfied.!
April 13, 2018

I LOVE the items. Nice quality and shipping was reasonable. Very satisfied. I love the Grammy & Papa shirts and the 1Voice wireless headphones sound amazing.

Date of experience: April 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Melissa! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

Arizona
1 review
0 helpful votes
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I ordered the shirt for my mom for her birthday and ordered the Xlarge. It looks like a toddler size. Will not fit my mom whatsoever. Very disappointed

Date of experience: April 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Delana! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Colorado
1 review
0 helpful votes
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Too small but cute.
April 13, 2018

Like but would pay more for American sized and quality shirt.
Didn't have time for 100 characters, not letting me submit was stupid.

Date of experience: April 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Jan! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!

New York
1 review
0 helpful votes
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Amazing
April 13, 2018

The quality is great, the shipping was fast, and the price was reasonable. I look forward to purchasing from here again.

Date of experience: April 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Karie! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

California
1 review
0 helpful votes
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Top Quality
April 12, 2018

I ordered a beautiful blouse. The blouse is top quality, fits as expected, and the price was very reasonable. I ordered a black one, and now I have ordered a white one because I like it so much. It arrived timely, packed well.

Date of experience: April 12, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Virginia! Thank you for taking the time to review us! We are glad you enjoy the blouse. We look forward to you visiting us again in the future!

Arizona
2 reviews
0 helpful votes
Follow Imogene F.
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I ordered 3 dresses. Two arrived and I had to return one. The return process was easy and the refund immediately put back on my card. I am still waiting for the third dress but am sure it will be here soon.

Date of experience: April 11, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Imogene! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

Minnesota
1 review
0 helpful votes
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Purchase
April 11, 2018

My earrings came in with the crystals on the front laying in the bag and i ordered ither items i have not yet received
Nancy

Date of experience: April 11, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Nancy! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Nebraska
1 review
0 helpful votes
Follow Donna L.
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I APPRECIATE HOW MY LAST ORDER OF THE NECKLACE ARRIVED IN TIME FOR MY GREAT GRAND DAUGHTER'S BIRTHDAY!

Date of experience: April 10, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Donna! Thank you for taking the time to review us! We hope your great granddaughter enjoyed the necklace. We look forward to you visiting us again in the future!

South Carolina
1 review
0 helpful votes
Follow Mary S.
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I ordered a purse, I did receive a purse not what I ordered and the smell was terrible I had to throw it away. No return information available this company is terrible SCAM SCAM SCAM however my credit card company is taking care of the charges and will get the money back from these scames. Would not recommend this comopany toi anyone,

Date of experience: April 10, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Mary! We are sorry to hear about the issue you had with the purse. An email to us would have easily resolved your problem. We would have been happy to set up a return for the item. As a legitimate online marketplace, our return and contact information can be found here- https://www.opensky.com/customer-support. Please feel free to email us via our support form if you have any concerns. Thank you!

Michigan
1 review
0 helpful votes
Follow Marjorie M.
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I can't review something I don't have. I don't have it yet! Do you know where my order is? Track my order!

Date of experience: April 9, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Marjorie! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Natalie H.
New York
1 review
0 helpful votes
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I have web trying to get the smell off of this bag since I got it. Unfortunately, I threw out the packing slip or I would return it. Is a nice bag but the smell is awful.

Date of experience: April 9, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Natalie! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!

Connecticut
2 reviews
0 helpful votes
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I was very pleased with this purchase. The ring is beautiful, like nothing I have ever seen before. The price was fairly good. And Shipping was super fast!

Date of experience: April 8, 2018
OpenSky E. — OpenSky Rep
over a year old

Hi Peg! Thank you for taking the time to review us! We look forward to you visiting us again in the future!

From the business

OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.

OpenSky is proud to be a Google Trusted Store.


opensky.com
Founded in 2009
New York, NY