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OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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I received a different item from what I ordered. Not to mention the tidal wave of marketing e-mails I am now getting from Open Sky in my Inbox. Annoying.
I purchased the infinity necklaces for my future daughter in laws wedding-something for her bridesmaid to wear. The necklaces are small but elegant and look just like the photo. The only drawback is the chain: the chains were twisted and difficult to straighten. There is a natural twist to the chain which reflects lights nicely. Overall pleased. Ring is true to size and mimics the twisted chain nicely. Overall I am pleased.
Hi Kathy! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I need to return the product, it broke within minutes of wearing it. Very sad that I have to take the time to do this now
Hi Randi! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
Love the things that I ordered. Will order again and will suggest to others to buy from yall. Great great stuff.
Hi Louanne! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I am not happy with the return policy. I only bought the item because I thought they were a certain length. You advertise something and show a close up photo. I believe this could be called bate and switch. When I wanted to return the item. You would be charging me almost half the price to return them. Charging the initial shipping and a restocking charge. I don't feel this is a wise practice.
Hi MaryEllen! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I've not had the opportunity to wear these items but I must say I'm impressed with the weight, quality & price. I wear ankle bracelets daily during the summer months & am looking forward to enjoying wearing the bling!
Hi Carolyn! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I ordered a selfie stick twice that was supposed to be turquoise but received a yellow one twice. I gave the benefit of the doubt on the first one. Mistakes happen but the second one was disappointing. I do like the return policy and that seems to be great
Hi Matt! We are sorry to hear that you received the incorrect color. Please contact us at https://www.opensky.com/content/contact-us, if we can be of any assistance. Thanks!
Products are of extremely poor quality, The pictures which make the products all look great is just that, I bought some jewelry and clothing, The jewelry in spite of their stated price looks so cheap that I am too embarrassed to wear it, I am not a jewelry snob but theirs is ridiculous, Clothes are so poorly made and sized so much smaller, Iwanted to return everything but their return policy is horrible, Dont waste your time or your money, Go anywhere else, This was my first and last purchase from them
Hi Annette! We are sorry to hear that our products did not meet your expectations. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you! Thanks!
I LOVE the items. Nice quality and shipping was reasonable. Very satisfied. I love the Grammy & Papa shirts and the 1Voice wireless headphones sound amazing.
Hi Melissa! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I ordered the shirt for my mom for her birthday and ordered the Xlarge. It looks like a toddler size. Will not fit my mom whatsoever. Very disappointed
Hi Delana! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
Like but would pay more for American sized and quality shirt.
Didn't have time for 100 characters, not letting me submit was stupid.
Hi Jan! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
The quality is great, the shipping was fast, and the price was reasonable. I look forward to purchasing from here again.
Hi Karie! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I ordered a beautiful blouse. The blouse is top quality, fits as expected, and the price was very reasonable. I ordered a black one, and now I have ordered a white one because I like it so much. It arrived timely, packed well.
Hi Virginia! Thank you for taking the time to review us! We are glad you enjoy the blouse. We look forward to you visiting us again in the future!
I ordered 3 dresses. Two arrived and I had to return one. The return process was easy and the refund immediately put back on my card. I am still waiting for the third dress but am sure it will be here soon.
Hi Imogene! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
My earrings came in with the crystals on the front laying in the bag and i ordered ither items i have not yet received
Nancy
Hi Nancy! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I APPRECIATE HOW MY LAST ORDER OF THE NECKLACE ARRIVED IN TIME FOR MY GREAT GRAND DAUGHTER'S BIRTHDAY!
Hi Donna! Thank you for taking the time to review us! We hope your great granddaughter enjoyed the necklace. We look forward to you visiting us again in the future!
I ordered a purse, I did receive a purse not what I ordered and the smell was terrible I had to throw it away. No return information available this company is terrible SCAM SCAM SCAM however my credit card company is taking care of the charges and will get the money back from these scames. Would not recommend this comopany toi anyone,
Hi Mary! We are sorry to hear about the issue you had with the purse. An email to us would have easily resolved your problem. We would have been happy to set up a return for the item. As a legitimate online marketplace, our return and contact information can be found here- https://www.opensky.com/customer-support. Please feel free to email us via our support form if you have any concerns. Thank you!
I can't review something I don't have. I don't have it yet! Do you know where my order is? Track my order!
Hi Marjorie! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I have web trying to get the smell off of this bag since I got it. Unfortunately, I threw out the packing slip or I would return it. Is a nice bag but the smell is awful.
Hi Natalie! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I was very pleased with this purchase. The ring is beautiful, like nothing I have ever seen before. The price was fairly good. And Shipping was super fast!
Hi Peg! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Answer: Hi Jack! Thanks for posting your question here. Similar to eBay and Amazon Marketplace, OpenSky brings merchants who offer a wide variety of merchandise together with interested buyers. However, we only promote new items, and we generally specialize in a few specifics areas, such as womens clothing and apparel and consumer electronics. Much of what sets us apart from the other marketplaces you mentioned involve our marketing/merchandising, and the programs we have available for merchants. If you are interested in learning more, we encourage you to review our Help page at https://www.opensky.com/customer-support or call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Susan! We would need to look into what you are seeing specifically to explain the price difference you are seeing, but there are a few possibilities. First of all, we offer discount promotions just about every day and, depending on where you are viewing the product, the applicable discount may not be factored into the price. Also, shipping and handling charges, as well as tax (if applicable) will be added to your order during the checkout process. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: Hi Charlene! Yes, the others who have posted are correct. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday., and we will be happy to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Answer: I wish that their products were worth the money, don't waste yours. You can't track anything and then once you finally receive it, it turns out to be very poor merchandise, I emailed them literally about 12 times regarding the poor quality and received back nothing.
Answer: Please contact us at 844-707-7779 M-F 9AM-5PM EST. We will be happy to assist you with placing your order, or any questions about a product.
Answer: Call 844-707-7779. It is a real working number and someone actually answers. I just got a refund for an item I have been dealing with since April. Good Luck. Just make sure you have all your info ahead of time and don't let them confuse you.
Answer: Hi Margaret! We are sorry to hear that you have not received your recent order. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from you soon, and we will be happy to check the status of your order as soon as possible. You are also welcome to call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, any day of the week, if you would prefer to address this situation over the phone.
Answer: RUN... RUN FAST & FAR AWAY FROM THIS COMPANY, unless you don't mind waiting a minimum of 30-45 days for your order, don't care if you have little to no customer service, don't mind PAYING a restock fee even if your order was screwed up. Opensky is a middleman. Most of, if not all, The merchandise comes from China. The EARNED their one-star rating by shoddy practices. They've even resorted to posting fake 5-star ratings! So stupid that they posted EXACT comments.
Answer: Hi Tema! OpenSky is a marketplace with thousands of merchants, and many of them accept these Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to help clear up any loose ends. We apologize for the confusion.
Answer: Hi Wendy! I'm sorry to hear you are having a difficult time creating an account. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, or send us an email from https://www.opensky.com/content/contact-us, and we will be happy to help get you up and running.
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
OpenSky is proud to be a Google Trusted Store.


Hi Kristina! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!