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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 30th among Marketplace sites.
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The shipment came very fast. Quality of the product was good. I loved the various sayings on the shirts. I will continue to order from Open Sky. I was a customerrepeat
I don't understand the pricing. I sent an email inquiring about the pricing and never received an answer. If you have a credit, why do items come up with more than the "reveal" price?
Hi Libby! We are glad to know that you have been in contact with us. It can take up to 2 business days for a reply from our Customer Love team. We will be happy to assist you! Also, you can find information about our credits and pricing here- https://www.opensky.com/customer-support?topic=961315. Thanks!
Your stuff is high quality. I know that I can get want when I place an order. Keep sending quality stuff,
Hi Jere! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Took forever to receive my order and when I did it wasnt what I ordered. The ring I received was nothing I would have ordered. Very unhappy.
Hi Rosemary! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
Cheaply made! I just received the wallet I ordered, my IPhone doesnt fit. I am return it too. Well not order from Open Sky again.
Hi Katherine! We are sorry to hear that the wallet will not work for you. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you with a return!
Credit dollars are a scam to get you to spend more money. Customer service does not return emails. I was unable to find a phone number to answer my questions. I was however very pleased with my purchases when I received them. And shipping was faster than stated. But still felt ripped off because of promised credit did not get.!
Hi Melody! Thank you for taking the time to review us. While we do not offer phone support, we respond to all emails within 2 business days. Our credits provide additional discounts to our products, but do not make out items free. We are glad to hear that you like the item you ordered. If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
Im pleased with the quality of my purchase at an amazing price. I would definitely order from this company again. And I will refer people to this website.
Hi Melissa! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I ordered one pair of silver hoop earrings... the diameter was about 3/4". Instead I received 2 pair of 1 inch hoops, one gold one silver. Was i charged? I won't wear these. I'd like what I ordered.
Hi BethAnn! We are sorry to hear that you did not receive what you ordered. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to make sure you receive the correct pair of earrings!
I want to use my 100.00 credits you don't need my credit card for that! Ihave already chose what's i want!
Hi Nyoka! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I'm disappointed with the bracelet I purchased. The color certainly isn't gold. This is a birthday present for my wife and I'm hesitant to give it to her. In looking at the details of the bracelet write up it states not gold, but gold filled (whatever that is). This is different from the main description which simply states gold.
Hi Harry! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
T shirt size medium more like extra small. Quality very poor. Not worth hassle of returning, giving to Good Will or yard sale.
Hi Mary! We are sorry to hear that the shirt you ordered does not meet your needs. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I ordered what their ad says is a music BOOK. I received a DVD. Also, I was charged over $22.00; the invoice which came with the DVD says retail price is $10.00! I have filed a dispute with my credit card company until I get the BOOK or until I get permission to return the unopened DVD. I will not do business with them in the future.
Hi Stanley! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
These little plastic wine glasses fit snuggly in your hands without slipping. They have a flat bottom that prevent spills, also. Worth the money.
Hi Mary! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I ordered a dress and it came in the mail. I liked it fine so I kept it but then I got a notice I placed another order which I never ordered I sent 6 e mails about cancelling it but never got anywhere with that so the order came and now I have to send it back. Not happy about this at all
Hi M M.! We are sorry to hear about the problem you are facing. We are unable to cancel orders after 4 hours from where the orders are placed. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you with the return!
Going to return, as soon as I have time. Very cheep looking, not the quality I was expecting, the picture was so nice.
Hi Angela! We are sorry to hear that your experience with us was not what you expected. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
I love the items I bought, however there is a few things that are overpriced. I still haven't received a pair of shoes that I ordered or anything saying that are on the way or not in stock. I would like to know what happened?
Hi Martha! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
I did not receive what I ordered. Now I have to wait for a label to send the wrong merchandise back and get, hopefully what I should have in the beginning. Not a good start for my first time ordering from your company.
Hi Kelly! We are sorry to hear that you received the incorrect item. Please contact us at https://www.opensky.com/content/contact-us, if we can be of any assistance. Thanks!
Good quality brand shirt and bright, clear printing! Quick delivery! I would make future purchases.
Hi Margaret! Thank you for taking the time to review us! We look forward to you visiting us again in the future!
Overall, I was pleased with my purchases but would use caution when buying shoes as the size 10 was too small.
Hi Carmen! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I am really expecting a good quality product for the price I paid.
But I have to return the items and you still charge $3.99 for the item I returned it
Hi Beatriz! We are sorry to hear that your experience with us was not what you expected. Depending on the return reason, we do waive and/or refund the shipping charges. If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patricia! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!