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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
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It's really nice and excellent price …I checked few other websites but none can bit Oojo Prices…. Really Happy & Highly Recommend
Quick and easy online booking. Straight-to-the-point service. 🚅🏁🛫🛫🛫💨💨💨🚅🏁🛫🛫🛫💨💨💨
We’re so happy to know that OOJO made your experience smooth and enjoyable! Your feedback helps us continue providing great service. See you on your next trip!
Got my itinerary ticket in an hour and the ticket is very affordable the customer service is also very helpful
Thank you for sharing your positive experience with OOJO! We’re so glad to hear that we could make your journey easier. Looking forward to being a part of your next travel adventure!
The web site was very easy to work through and other we- sites could learn some lesson from yours. Now you are behaving badly. I want to leave a short sharp no nonsense comment and you don't appear to be satisfied with this, You want an essay
We’re so happy to hear that you had a wonderful experience with OOJO! We love helping our customers have smooth and enjoyable trips. Can’t wait to assist you on your next adventure!
Oojo is nice, customer care system is nice
Awesome. Highly requmened. Guys try this once, you will love it. Easy process and you can get official support.
We truly appreciate your kind words! OOJO is all about making travel easier, and we’re thrilled to hear we did that for you. Looking forward to working with you again!
IT IS EASY TO BOOK FLIGHT TICKET FROM OOJO COMPARE TO OTHERS, I LIKE IT AND RECOMNDED TO MY FRIENDS TO USE THIS WEBSITE TO BOOK TRAVEL TICKET.
Thank you for sharing your great experience with OOJO! We’re thrilled that we could make your travel planning seamless. We look forward to assisting you again in the future!
Got a great deal on Etihad, and the booking was a breeze. I would recommend Oojo for all your travel needs.
We love your positive feedback! We’re happy to know OOJO made your experience hassle-free. Looking forward to helping with your next adventure!
I booked 2 tickets more than a month ago and one flight was canceled by airline but I never received notification from ooJo, only from airline. I called oojo and they have to verify, how sttange?
I called them many times asking for alternative and so I can be on my destination on the date I wanted, talking to about 10 agents and have to repeat my whole history from beginning because they don't have records but keep telling me that they put notes and whoever pick up my call will understand, nut no, no single one understands.
Finally they sent me a rescheduled ticket but the date is different and for me there is no purpose to be there on a different date. I called them in last 4 days every day 2-3 times and no one can fix it, always told me that someone will contact me, never.
I lost my confidence and called them back today, spent almost 2 hours again and just want refund and make a deal because it's not my fault, it's airline and ooJo's fault that I have to cancel it. They only agree to give me about 30% back, I paid $1600, probably in 4-6 weeks it's not fail at all. I have to call my card to stop the payment or get money back or dispute.
Their customer service is bad, call sounds quality is poor, plus heavy accent it's very hard to understand.
Dear XINMING F,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:368816
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Really liked every thing communication arranged everything I got the service, recommend to use service.
Many thanks for such a great review of our services! We are so pleased to hear about your satisfaction with the agent's assistance!
After more than a dozen phone calls to Oojo in attempts to make changes to a itinerary I still have not been able to make these changes. Promised callbacks never happen. Agents continually put off having to do anything over the phone with one agent telling me "we're just too busy to help you". Literally said that. Wow. Just wow.
Dear Richard B,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:368187
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you for your feedback! We're glad you found our website easy to use and appreciated the variety of options for times and prices.
Call center experience was very helpful and coherent thank you very much!
Many thanks for such a great review of our services! We are so pleased to hear about your satisfaction with the agent's assistance!
Scheduling a flight from the website is convenient, easy to understand and easy to navigate. Purchasing the ticket is simple and self-explanitory. I highly recommend this website because you will find affordable prices compared to others.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Buying my ticket online was simple and straight forward
Thank you so much for taking the time to leave us feedback!
This crew will call you and let you know how they can help you solve issues or concerns with the products sold on their site. Outstanding service for the 4th vacation with them.
Thank you for your kind words! We’re so glad to hear that you’ve had such a positive experience with us on your fourth vacation. Our team is always here to assist you and resolve any issues or concerns you may have with the products on our site. Your satisfaction is our top priority, and we’re thrilled to have earned your trust and continued business.
More convenient to purchase tickets, And a lot of different options and choose
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review!
Was very easy to deal with my problem, and the price is excellent, much cheaper then everyone. Love it.
We are glad to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!
I was going to book a flight on Avianca but the website was glitching. My booking with this site was fast and easy. Counting on a refund if my flight prices will decrease 😉
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 362987
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I'm the finance and mother of ahsen who book them a ticket,.this is my 3rd time to book a ticket from oink and it's seems like everything ok nothings problem so I hope at this time become ok again
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
I was talking to a very nice guy Mr. Deip. He is very helpful, he go above and beyond to help me with my booking. We appreciate you Mr. Deip!
That's great to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your stars are shining as bright as your next adventure! Thanks for flying with OOJO!