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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Pleased with your service to date
I didn't seemed to not have completed the form when I first applied but it was easy to resubmit it.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Observed an increase in ticket price when making the payment though the advertised price was bit lower.
Thanks a lot for a perfect review and cooperation with us!
Simple, the process went through quickly. The ticket prices were EXCELLENT. All the add-ons were expensive... Lost luggage insurance, cancellation insurance and one other insurance.
It was a pleasure serving you!
I really like this website no hustle it's not hard to contact their customer service. I strongly recommend this website.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Booking was as easy task. It was simple and fast everything was done in less than 10 minutes.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
It has an easy-to-use interface and a seamless booking experience.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It was fast and easy to book a flight for my husband!
We are always trying to bring the best services.Thank you for the 5 stars.
I'm so happy so convenient to book tickets I tell all my friends abd family to use this website
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
The site gave a great flight price, plus offered a $20 discount when signing up (but I'm not sure how or when I actually get that). The reservation process was easy, although it would be better if Oojo laid off the hard sell on all the add-ons and such, which would make the process faster and smoother.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Easy helpful for selecting ticket price and have selection of your choose flight.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
It was easy to book and a really good price if you want to travel light
Thank you for your excellent feedback!
This is the only travel agency that answers the phone and cares about its customers.
Thanks for the 5 stars rating!We are really glad to hear such a good review coming from our customers. Thank You.
This online booking that I made, was so easy and hassle free.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I absolutely loved booking a flight with Oojo.
It was user friendly, fast, at a great price and most importantly safe with Two-factor authentication (2FA) which is a security method that requires two forms of identification to access resources and data.
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Thank you so much for taking the time to leave us a positive feedback!
Will recommend to family and friends, faster for booking the air ticket. Also the cost is good
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with the booking process!
Booking flight was easy and straightforward.
After purchase, a quick follow up call from Hana to confirm that everything was OK. That reflects customer care and that's appreciable.
We appreciate your positive feedback and look forward to assisting you once again!
Very prompt service and quick follow up confirmation by the staff.
I had an emergency in my country but Ooojo helps me to book a flight and get a E- Ticket number quickly.
Thanks Ooojo.
Many thanks for being our customer and taking your time to leave us a positive feedback!
The service I received was great. The only error is my name is Joyce not Jon
Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.