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Oojo

4.7

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From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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So far no problems
January 20, 2025

Pleased with your service to date
I didn't seemed to not have completed the form when I first applied but it was easy to resubmit it.

Date of experience: January 10, 2025
Mary H. — Oojo Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

New Jersey
1 review
0 helpful votes
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Airline ticket
January 20, 2025

Customer service rep was very helpful and courteous

Date of experience: January 9, 2025
Mary H. — Oojo Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

GB
1 review
0 helpful votes
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Very Good service.
January 19, 2025

Observed an increase in ticket price when making the payment though the advertised price was bit lower.

Date of experience: January 9, 2025
Mary H. — Oojo Rep
over a year old

Thanks a lot for a perfect review and cooperation with us!

Canada
1 review
1 helpful vote
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Easy Service To Use
January 18, 2025

Simple, the process went through quickly. The ticket prices were EXCELLENT. All the add-ons were expensive... Lost luggage insurance, cancellation insurance and one other insurance.

Date of experience: January 8, 2025
Mary H. — Oojo Rep
over a year old

It was a pleasure serving you!

Vermont
1 review
0 helpful votes
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The customer service excellence.
January 18, 2025

I really like this website no hustle it's not hard to contact their customer service. I strongly recommend this website.

Date of experience: January 7, 2025
Mary H. — Oojo Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

Georgia
1 review
0 helpful votes
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Booking was an easy task
January 17, 2025

Booking was as easy task. It was simple and fast everything was done in less than 10 minutes.

Date of experience: January 7, 2025
Mary H. — Oojo Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Best fare and travel time.
January 17, 2025

It has an easy-to-use interface and a seamless booking experience.

Date of experience: January 6, 2025
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Louisiana
1 review
0 helpful votes
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Easy to book
January 17, 2025

It was fast and easy to book a flight for my husband!

Date of experience: January 6, 2025
Mary H. — Oojo Rep
over a year old

We are always trying to bring the best services.Thank you for the 5 stars.

Ohio
1 review
0 helpful votes
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Me
January 17, 2025

I'm so happy so convenient to book tickets I tell all my friends abd family to use this website

Date of experience: January 6, 2025
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Massachusetts
1 review
0 helpful votes
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The site gave a great flight price, plus offered a $20 discount when signing up (but I'm not sure how or when I actually get that). The reservation process was easy, although it would be better if Oojo laid off the hard sell on all the add-ons and such, which would make the process faster and smoother.

Date of experience: January 4, 2025
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Canada
1 review
0 helpful votes
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Excellent price
January 11, 2025

Easy helpful for selecting ticket price and have selection of your choose flight.

Date of experience: December 31, 2024
Mary H. — Oojo Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Canada
1 review
0 helpful votes
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My Mexico Flight
January 10, 2025

It was easy to book and a really good price if you want to travel light

Date of experience: December 30, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your excellent feedback!

California
1 review
0 helpful votes
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SO EASY TO WORK WITH THEM!
January 9, 2025

This is the only travel agency that answers the phone and cares about its customers.

Date of experience: December 30, 2024
Mary H. — Oojo Rep
over a year old

Thanks for the 5 stars rating!We are really glad to hear such a good review coming from our customers. Thank You.

California
1 review
0 helpful votes
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Easy to book
January 9, 2025

This online booking that I made, was so easy and hassle free.

Date of experience: December 30, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Washington
1 review
0 helpful votes
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Great booking experience
January 9, 2025

I absolutely loved booking a flight with Oojo.
It was user friendly, fast, at a great price and most importantly safe with Two-factor authentication (2FA) which is a security method that requires two forms of identification to access resources and data.

Date of experience: December 30, 2024
Mary H. — Oojo Rep
over a year old

We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!

Louisiana
1 review
0 helpful votes
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Lower prices
January 8, 2025

Prices are lower than anywhere else, good and reachable customer service

Date of experience: December 29, 2024
Mary H. — Oojo Rep
over a year old

Thank you so much for taking the time to leave us a positive feedback!

Cambodia
1 review
0 helpful votes
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Easy and convenient
January 8, 2025

Will recommend to family and friends, faster for booking the air ticket. Also the cost is good

Date of experience: December 28, 2024
Mary H. — Oojo Rep
over a year old

Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with the booking process!

GB
1 review
0 helpful votes
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Excellent!
January 7, 2025
Updated review

Booking flight was easy and straightforward.
After purchase, a quick follow up call from Hana to confirm that everything was OK. That reflects customer care and that's appreciable.

Date of experience: December 28, 2024
Mary H. — Oojo Rep
over a year old

We appreciate your positive feedback and look forward to assisting you once again!


Excellent!
January 7, 2025
Previous review

Very prompt service and quick follow up confirmation by the staff.

Date of experience: December 28, 2024
Massachusetts
1 review
0 helpful votes
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Awesome job.
January 7, 2025

I had an emergency in my country but Ooojo helps me to book a flight and get a E- Ticket number quickly.
Thanks Ooojo.

Date of experience: December 28, 2024
Mary H. — Oojo Rep
over a year old

Many thanks for being our customer and taking your time to leave us a positive feedback!

Oregon
1 review
0 helpful votes
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Great Help!
January 7, 2025

The service I received was great. The only error is my name is Joyce not Jon

Date of experience: December 27, 2024
Mary H. — Oojo Rep
over a year old

Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!