OojoReviews 1,760

I am pleased with the purchase price and the user friendly website. Except when I didn't see an option to purchase Travel Care before making payment, I called the 1-800 number. While the rep was on the phone I was able to find the option for Travel Care after entering the credit card information to pay for the ticket. She was insisting me to click on "No" and give her the credit card information over the phone so she will take care of the Travel Care Insurance. She said you can't purchase travel insurance online. First I must purchase the ticket. Then give her the booking reference number and the credit card information so she will help with the travel insurance. One thing she didn't know is that I have been flying since 1994 and flown hundreds of times. While she was on the phone I clicked on "YES" to purchase Travel Care despite she was begging me not to. The transaction for the airline ticket and the insurance went smooth. I was happy. I put her on hold while completing the transaction. She started calling me constantly and all I did was pressing the "IGNORE" button on the phone. Later, I was thinking was she doing this to get her commission?

I booked a American Airlines Flight through OOJO from NY to Orlando. The flight was cancelled last minute due to weather. I was never refunded after calling OOJO Customer Service MANY, MANY, MANY, times and sitting on the phone with customer service saying they would email me or call me back but they never do. It was frustrating seems like they're trying to run with my money. Never booking with them again.

My first time using Oojo to purchase our plane tickets, website is really user friendly...
I hope you have an excellent customer service just like your website^_^ just in case, if we needed assistance after we purchased our tickets.

It's much easier to search and having option of alternate dates is a great asset.
I loved it and this really helped me save good dollar amount.

I only have to check - they can cancel tickets in 24 hrs, which I belive they do(but have to confirm)

Very bad service & deceived Workers to sell the airline tickets! Just snitching your money through fraud even you paid extra for cancelation fee during book your booking! I never ever see like this traveling service and agency since I am traveling! I want my full amount back because I already paid my cancellation fee!
I paid $743.10 for one side ticket with cancellation fee! And they refund me only $373.70 they detect almost $369.40 including fee of cancelation fee and when I talk to them for the next date they charged $300 extra for reschedule flight! What about those amount which I already paid extra fee for the cancelation?
I want to get whole refund! Please!