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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great service! I had to call to find out what happened to my flight and hot a response very quickly
Dear Quincy,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Very easy booking with great prices! Definitely will book again with them
Esteemed Sladana,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
It was simple and easy. It was simple and easy. It was simple and easy.
I b
Hello Narender,
Thank you so much for taking the time to leave us a 5-star review.
This is my first time, gladly surprised it was easy to book flights and great prices
Dear Raul,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Very easy to navigate the web site. Booking took just a couple of minutes.
Dear Goran,
Thanks for your trust, we’re thankful for amazing customers like you.
Very easy to book and purchase ticket with Oojo. I did not hav to speak to any travel agent. I did everything online
Dear Anyka,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Had to get a ticket 2 hours before departure from the US to the UK and we used OOJO. We got the confirmation within 15 mins including payment verification call.
Dear Venk,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
I just booked a flight for my Aunt to Cambodia and it was easy and fast to do.
Dear Chantrea,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Very smooth and efficient transaction. Got a really good deal on a business class ticket from Delhi to Los Angeles
Dear Sureh,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Everything with this company I have had a good time and deal with. Everything has worked out and I went to the website of my airline and could pick out my seats. I will buy from this company again.
Dear Bob,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I had problems with buying a ticket with a Ukrainian bank card. I had features of online shopping at my bank that I didn't know about. But the support team was very polite and attentive to help me solve them.
Dear Mariia,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Worse costumer service ever. I bought my ticket and 4 days later they sent me a cancelation email. Nobody know why my ticket got canceled on the first place and everytime I call they can't give me an answer and after hrs on the phone with them, they hang up on me. 3 days on this nightmare, and of cure the ticket is already $500 more expensive...
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 180263
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Oojo is extremely easy to navigate when searching for a flight. After looking at several other flight websites, I found Oojo easiest to use, grabbed a great flight, and thus I highly recommend!
Dear Jeanne,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
I tried most travel ups but you guys had the best rate. Thank you
Dear Ameir,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
I was very satisfied with their service as they contacted me proactively to confirm or get further information until your reservation was considered and e-ticket was issued. A few staffs contracted me to make sure everything is fine.
Dear Ai,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
These guy are awesome. My agent, Roohi, never said no. Not once, and I'm a difficult customer at the least. They are super responsive. If you call during non business hours, they call right back anyways. I've been traveling for 35 years. This is my new go-too agency. I've told my friends and family about them too.
Dear Tom,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Great help and service, booked without any problems. Needed an answer from customers service and was helped. Will book by them again!
Dear Fred,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Piyush was very patient with us and assist us is beyond any limits. He is very good assets to your company.
God bless you my son
Dear Ketsana,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Thank you for your offer it is supper easy to book my flight
Dear Pardis,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ekaterina,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.