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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Service is very fast I love the service is so fast so much for your service
No help calling for lower mach price. Paid higher price two days ago now is same airline same dates for lowerprice 345dollers. They did help.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 196833
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Я очень благодарна. Все было быстро и понятно. Всего вам наилучшего и спасибо за работу
Hi Lana,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at OOJO family, we look forward to seeing you again soon.
Really like it and the person I spoke to him i don't know his name because the phone issue, but he was fantastic
Dear Mohammad,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Dear Nusrat,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Smooth and quick transaction.
Easy
No stress
No hidden fees
Dear Younous,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Easy process, best price, clear information, great experience
Dear Monica,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Great help from gentlemen thank you, explained everything before my flight which made it very easy for me
Hello Ahmad,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.
I booked and i got the best and cheapest flights, Also it's safe.
Thank you.
Dear Mohanad,
Thank you so much for taking the time to leave us this amazing review.
Very easy to navigate and quick to book. Excellent.
Dear Wendy,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Easy and simple process! No complications whatsoever. Would recommend to any other travelers.
Dear Laura,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
I literally walked out off this site after spending two days… But later GIGI helped me with great customer satisfaction and finally able to book my flight ticket on time!
I would have definitely not booked the ticket without GIGI. Thanks so much!
Hello Deepak!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
GIGI will definitely be happy to know about your appreciation.
Have a wonderful day!
Thank you Samuel, for your 5-star review! We sincerely appreciate your feedback.
This is my first experience with them, it was nice experience working with Piyush! I would definitely book with them again.
Thank you Jyotsna, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
In booking, my internet is disconnected. Nevertheless, an officer helps me in telephone. Really thanks.
Amazing feedback. Thank you so much for giving us 5 stars!
Pleasant experience. The associate called me twice to follow up. Better experience than most of the sites I have dealt for many years.
Thanks!
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
The site is user friendly and gave the lowest prices available. I recommend!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Elegant booking experience, simple, non confusing, works!
I particularly liked how it showed me the change fees, refundable or not status for my tickets, cleanly and elegantly. It also was a surprisingly simple, pleasing overall UX on the website.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Booked tickets for my family (of 5) trip for next year. Simple, easy to do... esp compared to some of the games other sites play.
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Quick and easy navigation. Easy to enter data compare to other similar sites. Price is also low compared to other and shortest time.
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


Amazing feedback. Thank you so much for giving us 5 stars!