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Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Bodhipal Z.
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Really good reasonable price
October 13, 2022

Service is very fast I love the service is so fast so much for your service

Date of experience: October 13, 2022
Mary H. Oojo Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

Illinois
1 review
0 helpful votes
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No help calling for lower mach price. Paid higher price two days ago now is same airline same dates for lowerprice 345dollers. They did help.

Date of experience: October 11, 2022
Mary H. Oojo Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 196833
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Texas
1 review
0 helpful votes
Follow Lana W.
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You are the best
October 10, 2022

Я очень благодарна. Все было быстро и понятно. Всего вам наилучшего и спасибо за работу

Date of experience: October 10, 2022
Mary H. Oojo Rep
over a year old

Hi Lana,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.

From all of us at OOJO family, we look forward to seeing you again soon.

Arizona
1 review
0 helpful votes
Follow Mohammad B.
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Very fast and secure
October 8, 2022

Really like it and the person I spoke to him i don't know his name because the phone issue, but he was fantastic

Date of experience: October 8, 2022
Mary H. Oojo Rep
over a year old

Dear Mohammad,
We are so grateful for your review. Thanks for sharing your rating with us and the community.

Texas
1 review
0 helpful votes
Follow Nusrat T.
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Cheaper price
October 8, 2022

Compare with other travel companies always get cheaper prices here.

Date of experience: October 8, 2022
Mary H. Oojo Rep
over a year old

Dear Nusrat,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

New York
1 review
0 helpful votes
Follow Younous Y.
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Oustanding
October 7, 2022

Smooth and quick transaction.
Easy
No stress
No hidden fees

Date of experience: October 7, 2022
Mary H. Oojo Rep
over a year old

Dear Younous,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

New York
1 review
0 helpful votes
Follow Monica H.
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Tickets
October 6, 2022

Easy process, best price, clear information, great experience

Date of experience: October 6, 2022
Mary H. Oojo Rep
over a year old

Dear Monica,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

California
1 review
0 helpful votes
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Excellent
October 5, 2022

Great help from gentlemen thank you, explained everything before my flight which made it very easy for me

Date of experience: October 5, 2022
Mary H. Oojo Rep
over a year old

Hello Ahmad,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.

California
1 review
0 helpful votes
Follow Mohanad T.
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Awesome deal
October 5, 2022

I booked and i got the best and cheapest flights, Also it's safe.
Thank you.

Date of experience: October 4, 2022
Mary H. Oojo Rep
over a year old

Dear Mohanad,
Thank you so much for taking the time to leave us this amazing review.

California
1 review
0 helpful votes
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Simple and efficient
October 4, 2022

Very easy to navigate and quick to book. Excellent.

Date of experience: October 4, 2022
Mary H. Oojo Rep
over a year old

Dear Wendy,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

California
1 review
0 helpful votes
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Outstanding!
October 4, 2022

Easy and simple process! No complications whatsoever. Would recommend to any other travelers.

Date of experience: October 4, 2022
Mary H. Oojo Rep
over a year old

Dear Laura,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

North Carolina
1 review
0 helpful votes
Follow Deepak N.
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Fantastic service by GIGI
October 3, 2022

I literally walked out off this site after spending two days… But later GIGI helped me with great customer satisfaction and finally able to book my flight ticket on time!

I would have definitely not booked the ticket without GIGI. Thanks so much!

Date of experience: October 3, 2022
Mary H. Oojo Rep
over a year old

Hello Deepak!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
GIGI will definitely be happy to know about your appreciation.
Have a wonderful day!

Texas
2 reviews
0 helpful votes
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Travel 2022
October 3, 2022

I had a good phone call about my upcoming trip to Sofia, Bulgaria.

Date of experience: October 3, 2022
Mary H. Oojo Rep
over a year old

Thank you Samuel, for your 5-star review! We sincerely appreciate your feedback.

New Jersey
1 review
0 helpful votes
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Excellent Service!
October 3, 2022

This is my first experience with them, it was nice experience working with Piyush! I would definitely book with them again.

Date of experience: October 2, 2022
Mary H. Oojo Rep
over a year old

Thank you Jyotsna, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.

California
1 review
0 helpful votes
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Perfect service
October 2, 2022

In booking, my internet is disconnected. Nevertheless, an officer helps me in telephone. Really thanks.

Date of experience: October 2, 2022
Mary H. Oojo Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

California
1 review
0 helpful votes
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Great service. Highly recomended!
October 2, 2022

Pleasant experience. The associate called me twice to follow up. Better experience than most of the sites I have dealt for many years.
Thanks!

Date of experience: October 2, 2022
Mary H. Oojo Rep
over a year old

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

New York
1 review
0 helpful votes
Follow Yana O.
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Excellent
September 27, 2022

The site is user friendly and gave the lowest prices available. I recommend!

Date of experience: September 26, 2022
Mary H. Oojo Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

California
1 review
0 helpful votes
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Elegant booking experience, simple, non confusing, works!

I particularly liked how it showed me the change fees, refundable or not status for my tickets, cleanly and elegantly. It also was a surprisingly simple, pleasing overall UX on the website.

Date of experience: September 25, 2022
Mary H. Oojo Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

New Jersey
1 review
0 helpful votes
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Smooth and easy
September 24, 2022

Booked tickets for my family (of 5) trip for next year. Simple, easy to do... esp compared to some of the games other sites play.

Date of experience: September 24, 2022
Mary H. Oojo Rep
over a year old

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

India
1 review
0 helpful votes
Follow srinivas H.
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Easy to book
September 23, 2022

Quick and easy navigation. Easy to enter data compare to other similar sites. Price is also low compared to other and shortest time.

Date of experience: September 23, 2022
Mary H. Oojo Rep
over a year old

We’re so grateful that you took the time to leave us a 5-star review. Thank you!