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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Everything was so fast the price is affordable and they just dropped the insurance fee also
As easy as 1, 2, 3. I just booked the flight and I have not traveled just yet. So far everything is looking good.
Thank you Ayman, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
I wanted to book a flight to Mumbai. Found a good flight on Emirates.
After that booking on Oojo was an easy and smooth booking experience!
Dear Sameer,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Oojo gave me a discounted ticket on Turkish, with very good connections and flight conditions (2 checked luggage + 1 carry on), meal, etc. And BTW it was for the day after tomorrow.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I did not permit nor would I like to be called (more than once) for decisions made to the flight.
I was not only called multiple times, I was also emailed and texted which is just too much. I spoke to someone over the phone I do not need to be battered into spending more money.
I would like to know how to inactivate these options. Or it would be best to be able to solely provide ONE mode of contact.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 199487
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Great prices and good custmer service. I always try this website to book tickets and always get good deals
Dear Sanjeev,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I booked a flight and got an email notification with reservation code and everything. Then I got an email stating get ready for your flight, standard information about the country and customs.
A couple days go by and I don't see my ticket just the first confirmation email - so I call them and request information, they say they can't see the reservation and tell me to call another number.
I call the other number and they say it's never been ticketed - the transaction didn't go through. After being on hold they tell me that I can book again but it's now $600 more than when I booked a few days ago - nobody called or emailed to tell me something was wrong. Now I'm told something went wrong but it's not their problem, will not take accountability.
The best they could offer is that if I book the higher fare, they'll give me $25 voucher for NEXT TIME - like next flight in the future - after I book and complete this more expensive flight. Just made me wonder how is this offer not an insult? The guy on the phone even said well if you find a cheaper flight go with them, I can't give you the same price anymore. How are they operating a business like this?
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 199485
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.
Thank you in advance.
To easy to buy tickets online great experience only if ticket are change able would be great
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
OOJO is super user friendly website and their support staff was very diligent and nice to talk to. They have really seamless UI and don't bombard you with information like others. The website is easy to navigate and get the best possible deals.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Super fast and easy service, they have the lowest prices for flight tickets. Thank you guys
Thanks for your 5-star review! We sincerely appreciate your feedback.
I want to thank Julia so much for going above and beyond and making it a good experience with Oojo!
Thank you so much for giving us 5 stars. You made our day!
They are best even though they have let me down initially, but they stand by what is posted air fare price.
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
My experience was very good with Oojo. They were very prompt and were very professional over the phone also.
We really appreciate you sharing your review of our service. Thank you!
Live person answered right away, helpful in every way
Thank you so much for giving us 5 stars. You made our day!
Good on line until no surprises. Traveling should go easy and we have not selected food yet. We are strictly vegetarian + Strictly vegan. After 60 seconds on line it's not getting confirmation. Thank you
Thanks for your 5-star review! We sincerely appreciate your feedback.
Easy and inexpensive also called customer service extremely helpful, Adel Heid was wonderful and professional
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Very good service. Easy communication with live representative.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Wonderful, I got booked my niece flight very easily and the web site is great
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Love bc I did in about 5 min and get my tickets fast!
Love it
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Searched every website available and the best deal was on Oojo. It was easy and fast to book my ticket
Thank you for being our customer and leaving us a wonderful 5-star review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Khalid,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing OOJO.