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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service and use of WhatsApp…
So easy to communicate, and do the job very effectively.
Kudos!
We are really glad to hear such a good review coming from our customers. Thank You.
Fast and convenient service. I've booked flight tickets with only positive experience.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
I booked a round trip for international travel first time through oojo. My first suggested to all travels is dont ever try this oojo. Their tickets are not perfects. I ended up paying checkin bags. Oojo ticket says something and but airlines says something. Very pathetic experience.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 240631
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I bought tickets on FlightGuru, and then I booked four other tickets for further travel. I got the confirmation that everything looked good, and then half hour later, I got an email that tickets could not be issued. I called customer service, and they said they could not issue tickets even though the website said there were available. I was nervous, and immediately after searching on Kayak, I was taken to Oojo where I could purchase the tickets, and within 5 minutes, I got the confirmation. This is a reliable and a great company
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Fast and easy good price good communication, good choices.
Thank you for your kind words. We are grateful for your feedback.
I had a call after booking my flight tickets today, the Indian representative on the phone just hung up on my face after I said "I don't plan to buy any protection, thanks" without giving any answer. Don't employ rude people as your customer representatives whose only job is to safisy the customers. Won't use ojjo again, we are not breathing creatures who can feed you extra money with whenever you want to. If people don't agree to buy your products and you get THIS MUCH disappointed, just don't even call and disturb them.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 239599
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Stay away from from this company once you buy a ticket from they make your life miserable.
I tried to change the date on my ticket they wanted to charge almost $1000 and my ticket was $950
I changed my mind I just wanted to go back on the date I was supposed to. They canceled my return date and asked either I will buy the changed date or I have to buy another return ticket because I can no longer travel on the date they canceled it. Customer service all from India covering each other they will not let talk to a supervisor. It was terrible. I had to pay extra to comeback in a later date and 10 hours layover as soon as I get to the state I am taking them to court
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 239587 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
Find my ticket fly from. US to turkey easy and good deal thanks
We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.
Fraud, fraud, fraud! I paid over $900 for a ticket.
Suddenly they called me week later trying to sell "insurance" in case my flight was canceled etc. and at the same time they asked me if I want to fly on different dates.
I called SAS air company and employee told me that I am on waitlist with another 25 people because I didn't pay full price of the ticket (+$386). I had to pay this amount to be on the flight list. Don't buy from oojo!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 239427
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I had to change my return flight to Chicago but one of the team members handled it well and resolved my issue, i'm very satisfied on how VESEMIR responded to my request… kudos to him and to the whole team.
We are glad to hear that our agent was able to assist you and provide helpful service.
I've purchased air tickets several times in the past 10 years and am happy with their fast and userfriendly booking procedures.
We are happy when our customers are satisfied,Thank you.
Making a flight change was quite easy. I appreciate Oojo for assisting us with requested dates and for giving us comprehensive information on extra fees.
I appreciate the great service you provided.
Thank you so much for your positive feedback.
Service is easy and fast. Continue with the good quality of service to your customers.
Thank you so much for your positive feedback.
It is quick and easy. I have a very good experience
Thank you so much for your positive feedback.
Booking was easy. Be aware, though - tickets are not issued immediately, and to book seats, etc, I had to take my confirmation number and go to the airline's website. Not horrible, but be aware.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Cheap ticket
Easy to book
Travel protection for not a whole lot more
Fun interface with the bee
Something like what booking travel should be…easy, pleasant, and quick.
Awaiting seat assignments…hope that also proves positive
We are glad to meet your expectations.Thank You.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Easy to book and lowest price found for peak season!
We are incredibly grateful that you took the time out to leave us a 4-Star review.
Good conversation with the travel assistant, very informative
We’re really grateful and appreciate you taking the time to share your rating with us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your kind words. Thanks for sharing your review with us and the community!