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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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The best price for the same tickets so far. I was looking & calling so many travel agents.
I was so excited to see the price of my ticket from Texas to Amman Jordan. I paid almost $2000 for a similar ticket in May to the same destination through ASAP tickets. I will be using this service from now on.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Everything was fast. Easy booking. Clear process. Recommend to anyone
Dear Vladimir Z., Thank you for your kind words. We are grateful for your feedback.
Sammy was excellent. He was prompt and the best customer service received from him. I will recommend Sammy to my family and friends for any next upcoming airline tickets.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Prompt service from a agent when needing to call for a question
Dear Larry M., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
I am booking with OOJO the second time for my annual trip. They always have the cheapest ticket prices in the market. Their service is great as well. They always call back and confirm. You can purchase ticket/travel insurance for $99 if you are not sure.
Dear Filura T., We are happy to hear that you had a great experience with our company. Please do not hesitate to book with us again.
Overall a very positive experience. Easy to navigate and book. Also very easy to alter the initial travel itinerary. The team was very kind, engaging and effective providing good alternatives and rapid ticketing.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Cayenne did an excellent job with her a customer. She was nice and very informative despite me having to cancel she helped me out well.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Got to Oojo sight and it took less then 10 minutes to book the ticket and what was nice was to receive a call after after short time of booking to confirm the reservation. I highly recommend this travel site.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
She changed my flight to come back from Hong Kong to LAX with the penalty amount that I have to pay $379.30. She did the change very efficiently and promise me to call me back to select the isle seat for me. I need to go to bathroom a lot plus my back hurts a lot and need to get up and walk around all the time on the plane.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Website was easy to use, agent was very clear and mentioned what was needed. They know what they are doing. Great service
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Good experience purchasing international flights with competitive rates this was my first experience with oojo
Dear Customer,
Thank you for contacting us.
We are glad to hear that you had a good experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback(1 star)
Your complaint is assigned a special ID: 254967
Please email this ID at [email protected]
With more info about your reservation, and we will get in touch with you.
I use your site because I have been provided good service in the past.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Booking was incredibly simple and cheap. My travel agent is very helpful and informative, and the customer service is great.
Dear Wyatt B., It is great to hear that the booking was simple and cheap. Thank you for your positive feedback.
Dear Anar B., We really appreciate you taking the time to leave us a review.
This is 5th times i have booked few tickets. This is a very good company to buy any airline tickets with
Them, fast reliable and secure
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Got a call from Oojo, checked with us if the tickets were correct and offered to book meals and revised tickets for us.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I am satisfied with the ticket in reasonable price
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
After approaching Oojo with my problem with a cancelled flight by Copa, they have extended an offer to reimburse me while we wait for the airline to take care of the refund.
Thank you Oojo!
Thank you so much for your feedback! We always make sure to have our client's back whenever there are issues with the flight.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.