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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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It was incredibly annoying that the price was higher than initially quoted. In all my years of using Momondo to find the best deals, this only the second time the price was higher at the company I chose. But at least it was just a bit over 30 dollars more epensive, and the rest of the experience has been very good. The representative was very helpful and conscientious.
Thank you for your help. You found the best flight change for me.
We put in the work to keep you and all of our clients happy. We hope to see you again.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Great service n friendly staff will buy tickets again
Thank you for the great review! Safe travels.
I've been looking for a good priced ticket for months now and I didn't find it until today when I spoke to the beautiful soul Eeram. She was so polite, worked around all our requests & made the entire process so simple. I would recommend her to anyone who is thinking about traveling. 10/10 experience.
We are glad Eeram has helped you with your trip and the services provided are appreciated.
It's cheap and easy to book and got $100 off from the actual price.
We are always trying to bring the best services.Thank you for the 5 stars.
First experience to book through Oojo. Rates are pretty cool and customer service response is very good.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
I called and spoke with representative Vikrant who was super nice and super helpful. He made my flight bookings very easy. He was very polite and professional. Answered to all my questions very patiently. He should be promoted and should be given a good raise. Thank you Vikrant and keep up the good work... :)
Thank you for your glowing review, it means a lot for our agents! We wish you safe travels.
I bought Three airline tickets April-2023 through Oojo. They over charged me $717. I contacted my credit card company to dispute the extra charge of $717, but unfortunately, I couldn't get the money back as Oojo said I agreed to the purchase, which I never did. I am posting about this company on different websites and social media platforms, in order to warn people and expose their deceptive business practices. They even asked me to pay tips to their employees after I finalized my ticket purchase.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 265465
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.
Dhimon made it a pleasant experience completing and correcting my name on my plane reservation. Very professional, called back and followed up with the completion of the booking.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I am very happy with the service and booking experience
Thank you for the excellent review! Safe travels.
Thank you for your positive feedback! It means a lot to us.
Great service provided by offering great fare. Definitely. I'll recommend others about your services
We are really glad to hear such a good review coming from our customers. Thank You.
Thank you so much for Alizate and oojo team for helping me with my booking!great people great service,I will recommend to all my family and friends
We are glad that our agent Alizate was able to meet your expectations. Thank you so much for your positive feedback
Nice talking, honest price, detailed information, patient to listen to my questions. Introduced protect care to me.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I travel using oojo every time. The prices are reasonable. This is my 3 rd trip to Pakistan. If any questions they are always willing to help.
Thank you for the great review! We wish you safe travels.
Good Service with prompt response. However, There can be more transparency about processing fee. Overall, Good experience.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Lovely experience with the gentleman that helped me. I've never gotten a call after I booked a flight independently online. He was helpful,kind, courteous, and informative.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Very proffessional and personalized service. First time working with their service I will use it again on my next trip abroad. Highly recomended.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
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Thank you for this wonderful review! We are very happy you found our services to be nice!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy that our agent was very helpful and everything has been solved, if there’s anything we can do to improve our offering, please let us know!