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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Honestly was a little skeptical of the site, but due to the promotions and discounts, I've booked it once before and it was all very easy and I didn't have any trouble with my flight. This time, I'm coming back to Oojo for its discounts and ran into some credit card authentication issues (not Oojo's fault) and also had to cancel my flight shortly thereafter for an unrelated issue. I'm mentioning this because I've now worked with 3 different Oojo staff for various issues (unrelated to Oojo, more so my own), and they have been SO easy to get in touch with, so friendly, and so. Human? Appreciate the professionalism.
Many thanks for being our customer and taking your time to leave us a positive feedback!
Thank you for the great review! Safe travels.
Lam was friendly and able to answer all my questions and assist when needed.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
So far I am very happy with the ease of use of this app. I will be super happy once I get my seat selected. Let us not forget I found the best price available.
Dear Michael B., Thank you for your kind words and we hope to have the chance to serve you again in the future.
The platform is easy to navigate and the process is easy and Excellent.
Dear Mohamed H., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
It was a great experience! It was easy to book a plane ticket and customer service was right there to assist with anything. Very nicely done!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Final page of booking and the website threw an error.
I called, quick response and sorted it out quickly and clearly. We'll done, your agent was superb - thank you I will be back
Dear Jamie R., We are glad to hear that our agents solved the problem quickly. We really appreciate you taking the time to leave us a review.
Very easy to book, simple not hard, my first time to book on this one, I might book again next time, thank you very much……
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Easy to understand when buying airline tickets
It took two weeks searching other platforms for tickets, but I got it in one hour searching Oojo through kayak.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Outstanding, great service. Yes I would go back for more travel
Dear Veronica T., Thank you for your kind words. We are grateful for your feedback.
Very prompt and professional. Very satisfied.
Was called right after finalizing my booking and received confirmation of my booking. Very pleased.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
The person who assisted me on the phone was wonderful! She made the process to exchange my ticket seamless.
Dear Becky c.,Thank you for your kind words, we’re glad to hear that you had a good experience with our service
The representative Indranee was amazing and patient and helped me with every step of my booking
Dear Israel D.,We are glad to hear that our agent Indranee was able to meet your expectations. Thank you so much for your positive feedback!
Dear Lisa C., Thank you for your kind words. We are grateful for your feedback.
They are very nice and give really good service. It is also very easy to book your or someone's flight.
We are really glad to hear such a good review coming from our customers. Thank You.
We needed to make a change in our travel plans due to an unanticipated emergency situation.
When we called the Oojo customer service number to explain our situation the agent was extremely helpful and he provided us with multiple options and even found us a reduced change fee. I will definitely use Oojo again and refer to friends, colleagues and family.
Thank you for the wonderful feedback! We are happy that our agent was able to assist you with this urgent matter and we hope to see in the future.
First time I book with Oojo. The transaction went smoothly and was easy to navigate. We received a confirmation right away.
Thank you for the positive feedback! We hope to see you in the future.
I liked the fact that they sent email reminders to book and then offered a discount, which I took advantage of.
Thank you for the great review! We always think of our clients first and we are happy that you had a great experience.
I needed to go home country in short notice and found unbelievably cheap price.
Thank you for the great review! We wish you safe travels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.