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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Oojo was quick and easy to navigate. A well laid out and simple and upfront interface that allowed me to easily access and book my travel plans with much confidence.
Very good service and excellent customer service very nicely resolved
Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
So much better than other travel sites! We have never had a site call us immediately after the booking to confirm everything and make sure we were happy. We got a nice call from a customer rep named Akhil who was excellent.
Indeed, Akhil is a great agent and works really hard to satisfy the customer! Thank you very much for cooperation with us!
Its my 4rth ticket that I am buying from you. I used to have the option to put my miles card but not any more. I used to be able to pick and choose the meals for diabetic or salt less meals. Not any more.
Can you please update your wed site to be able to do this things again?
Dear Andreas V.,
We are sorry to hear about your disappointment with our website!
Your complaint is assigned a special ID: 272613
Please email this ID at [email protected]
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything in our power for you to come back to our website once again!
Thank you in advance!
Started search with Kayak and then clicked on the link that directed me to Oojo with the best flight that meets my itinerary. Followed on screen instructions and I'm done in 10 minutes.
Dear Maria D.,Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Very easy and quickly service with a price you can't beat. Thank you!
We are happy that you are satisfied with our products and services.Thank You.
Everything was smooth from the moment I chose tickets to the moment I got an email confirmation. The customer service representative (Pebbles) called right after I finished the booking and made sure everything was correct. Great customer experience for me.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Excellent excellent very well done my screens are very nice. I really like how they call you before the flight and tell you the detail. Thank you so much for an amazing.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
My flight schedule was changed and Oojo need to confirm with airlines. They did it fast and got the feedback within an hour. I am very happy with the experience.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Ease to deal with. Were friendly. Looking forward to going on this trip and in the future will use oojo again because oojo makes me veel like oojo oojo oojo
Thank you so much for taking the time to leave us a 5-star review.
Nice price! Fast booking! We are so happy!
Thank you!
Many thanks for being our customer and taking your time to review our services with a 5 stars rating!
The agent who helped me was very kind and helpful. He explored options with me and made sure I received my tickets by calling me on the phone. He also indicated I could call him anytime I had a question or needed help. His name is Akhil.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Great price with fast and accurate information. Love it.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Excellent service and communication! I have been very pleased with the service of Oojo with every booking.
Thank you so very much for sharing your wonderful impression on our services! Looking forward to assist you once again!
It was a good experience. Made my life so much easy, they canceled without hassle when I needed to cancel my trip.
We are really glad to hear such a good review coming from our customers. Thank You
Ellington was helpful and booked my tickets well. Thank you
Dear Thomas S.,Thank you for your kind words. We are grateful for your feedback.
Got to know this website thru skyscanner. Booked my cheaper international travel ticket thru this website and it took hardly 5 minutes.
Simple form to fill up. Clear itinerary information.
Strict credit card verification.
Thank you for the great review! Safe travels,
Very nice people Mr kumar for your excellent service
Thank you very much for sharing your positive experience with others, we really appreciate it!
They always give me best alternatives at no extra cost
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Fast respond great deal for south Asia they have good communication representatives available
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for a 5 stars rating review! We are pleased to hear your kind words about your excellent experience with us!