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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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My flight timing was changed by operator and online web check-in was not available. I contacted OOJO customer care and they resolved the issue immediately and it was a nice experience. I thank OOJO for their help and support. I definitely prefer OOJO as my travel agent for future booking as well. Keep it up.
I recently changed my flight via e mail. The service was efficient and prompt, but I think 200-400 dollars to change an airline ticket is way, way too much.
Especially when it's done well in advance.
Thanks for sharing your review with us and the community,If there’s anything we can do to improve our offering, please let us know!
I called to book a flight and the representative was very good and found me a deal that was better than expected.
Dear Hassan A., Thank you for your positive feedback! We're pleased to hear that you had a great experience.
Super good and reliable service - they get the job done and I can see that company has invested in their people which is unique
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Website instructions were easy to follow. Filling in my information was easy to do. Purchased tickets in no time at all. Add-ons were a little high in price though. That's why only a four star review.
Thank you for your feedback!
Do not purchase any tickets through this people. They are scammers. Steal your information and use to finance all kinds of purchases and transactions.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 278384
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Cheap airline ticket, very good customer service they will explain to you everything and NO hassle
Thanks a lot for taking the time to write such a wonderful review!
It was pleasure to book the flight. I will recommend your services to others
Thank you
Thanks so much for sharing your experience with us!
Very good price, good website, easy to find a cheap ticket to travel.
Thank you very much for sharing your positive experience with others, we really appreciate it!
Best service to find tickets. Price are good and readonable. I highly recommend this website if you ever needs to find a good airlines prices
We are happy that you are satisfied with our products and services.Thank You
My flight from Israel to Atlanta was cancelled, so the airline changed the flight for me without extra charges.
Thanks for the 5 stars rating!
Very good customer support. CS person helped immediately on ticket change
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation and would be so pleased to assist you once again!
I booked fly from EWR to ZAG Croatia today, I had a good price for the ticket. After booking I received phone call from the agent who explained every thing from the booking and protection... I am happy the extra care from the airline and I am looking forward to my first time flight with this airline company.
Many thanks for a 5 stars review! We are pleased to hear your kind words about your positive impression on our assistance! Enjoy your flight and stay Safe!
Very nice service and helpful, have to cancel flight twice and i got some help from operators with professional way. I am satisfied with their service.
Thank you for the great review! Safe travels.
I was a little concerned when I realized I had to make my international plane reservations through a company that I knew nothing about. BUT, this has been such a pleasure and everyone has been so attentive to my needs and changes. I would gladly work with this company for all my international travel.
Dear Virginia S., Thank you for your feedback! We're thrilled to have made your international travel experience a pleasure. We appreciate your trust, and if you ever have more travel plans or questions, feel free to reach out. We look forward to assisting you again!
Just booked my flight, 5 minutes and all done. Will use them again. Very informative and simplistic.
Dear Angelo N., Thank you for your positive feedback! We're glad to hear that your booking experience was quick and easy. We look forward to assisting you again in the future.
I started processing it and finished it in no time, everything hassle free, I booked my tickets from Hyderabad to Chicago and the tickets sorted out in a few minutes.
Dear VIJAYAKUMAR V., Thank you for your feedback! We're thrilled to hear that your booking process was quick and hassle-free for your Hyderabad to Chicago flight. If you have any more travel plans or questions, feel free to reach out. Safe travels!
The agent was so professional and polite. I am really happy with their services. Will be back anytime.
Dear George O., Thank you for your kind words! We're thrilled to hear that the agent provided professional and polite service, and we look forward to welcoming you back anytime you need assistance.
It was easy to book the ticket. I also got the best deal for a given date.
Thank you for your excellent feedback!
Booking my family flight to Manila is easy and the travel agent was easy to talk to.
Dear Elmer L., Thank you for your feedback! We're glad to hear that booking your family's flight to Manila was easy, and you found our travel agent easy to talk to.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.