Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Oojo

Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


How would you rate Oojo?
grey stargrey stargrey stargrey stargrey star

Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Shakeel W.
Unfollow Shakeel W.
Share Review
Report Review

1st Step
January 9, 2024

Booking through Saudi Airlines for Jeddah was prompt and that was 1st step in traveling and let's see 2nd step in Mar 2024.

Date of experience: January 9, 2024
Mary H. Oojo Rep
over a year old

We are glad you've been satisfied with our assistance! Our agents are doing their best to produce a great result to the customers satisfaction! Thank you very much for being our customer!

Rhode Island
1 review
0 helpful votes
Follow CarenB D.
Unfollow CarenB D.
Share Review
Report Review

Great service! Great prices.
January 8, 2024

So far I have been very impressed with Ooja. Customer service has been terrific, over and above what was expected.

Date of experience: January 8, 2024
Mary H. Oojo Rep
over a year old

We are glad to meet your expectations.Thank You.

Oklahoma
1 review
0 helpful votes
Follow Minuifuong P.
Unfollow Minuifuong P.
Share Review
Report Review

Great Experience With Oojo
January 8, 2024

I've been looking up flights for a couple of weeks, and for some weird reasons, I stumbled on Oojo.
The user interface was straightforward; the flights were the cheapest on the market, with the same routes as other expensive flights. I immediately booked my ticket, hoping for a great experience with the airline, which I believe wouldn't be an issue because I booked the same flight I'd normally book on the airline website at a somewhat more expensive price.

It has been a great experience thus far.

Date of experience: January 8, 2024
Mary H. Oojo Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Texas
1 review
0 helpful votes
Follow Jarrett Z.
Unfollow Jarrett Z.
Share Review
Report Review

Great price
January 8, 2024

Great prices are not always easy to acquire alongside great customer service. Thanks Oojo for making it happen and getting my trip started!

Date of experience: January 8, 2024
Mary H. Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Maryland
1 review
0 helpful votes
Follow Jhay X.
Unfollow Jhay X.
Share Review
Report Review

Fast Call
January 8, 2024

Response time is fast and agents are knowledgeable

Date of experience: January 7, 2024
Mary H. Oojo Rep
over a year old

We are trying to be the best.Thank You.

Nevada
1 review
0 helpful votes
Follow Mansurbek R.
Unfollow Mansurbek R.
Share Review
Report Review

👍👍👍
January 7, 2024

This is my second book from this site, I was very pleased with the first one. I really hope that I will be satisfied this time too.

Date of experience: January 7, 2024
Mary H. Oojo Rep
over a year old

Mansurbek I., Thank you for your continued trust in our service! We're honored to have you as a returning customer.

New York
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

OOJO provides very good prices.
January 5, 2024

I like the typically lower prices that appear on the OOJO Website. I also like that you can actually talk to a representative. What I don't like is that twice now I have been caught in the middle. Once the airline changed the times of the connecting flights with the second flightr leaving nefore the first flight arrived. The airline said I had to change the flight with the third party (Booking.com). Booking.com said the airline would not let them make the change. Yesterday with OOJO, I asked to ad a bag to my luggage. OOJO says this is done on the airline's Website. The airline (SAS) wouldn't let me do this, and sent me back to OOJO. I will probably pay for the bag at the airport.-

Date of experience: January 5, 2024
Mary H. Oojo Rep
over a year old

We appreciate your positive feedback! Thanks for taking your time to give us a 5 stars review! Looking forward to assisting you once again and in a most efficient way!

New York
1 review
0 helpful votes
Follow Adelaila R.
Unfollow Adelaila R.
Share Review
Report Review

Satiesfied
January 5, 2024

This is my second time that i booked my flight from oojoo i was satisfied & they're response is so fast even your eticket not even a minute to wait not unlike other companies it takes almost 24hrs to recieve email

Date of experience: January 5, 2024
Mary H. Oojo Rep
over a year old

Thanks a lot for booking with us! Your satisfaction with our assistance made our day amazing! We appreciate your time and cooperation with us and would be so happy to assist you once again in the near future!

Missouri
1 review
0 helpful votes
Follow Momitur J.
Unfollow Momitur J.
Share Review
Report Review

Very competitive price
January 5, 2024

Great price. Better than any out there in the internet. If you don't believe try out a site that compares hundreds of websites in the internet and find you the best price. Make sure destinations and dates of travel are the same

Date of experience: January 5, 2024
Mary H. Oojo Rep
over a year old

Thank you for the great review! Safe travels.

Pennsylvania
1 review
0 helpful votes
Follow jasprit Z.
Unfollow jasprit Z.
Share Review
Report Review

I'm happy with the booking process
January 5, 2024

Hope I have a wonderful travel and everything smoothly

Date of experience: January 5, 2024
Mary H. Oojo Rep
over a year old

Thanks a lot for sharing your amazing experience with us! Your satisfactory words made us happy and also satisfied! Thanks a lot!

Senegal
1 review
0 helpful votes
Follow Fallou D.
Unfollow Fallou D.
Share Review
Report Review

Satisfaction
January 5, 2024

Is verry nice
I like this application
Is easy to use
I'm satisfied to use this application to buy my travel ticket

Date of experience: January 5, 2024
Mary H. Oojo Rep
over a year old

Thank you for the kind words! We really appreciate that you decided to use our services.

Philippines
1 review
0 helpful votes
Follow Zedrik I.
Unfollow Zedrik I.
Share Review
Report Review

Easy and convenient booking
January 5, 2024

First time user, yet I find it easy and convenient using the apps. Thanks

Date of experience: January 4, 2024
Mary H. Oojo Rep
over a year old

We are so glad you've been satisfied with our assistance! We hope to assist you once again whenever you desire to travel! Thank you very much!

New York
1 review
0 helpful votes
Follow Melek Q.
Unfollow Melek Q.
Share Review
Report Review

Great
January 2, 2024

Cheap flights and very easy to use. Its a little slow but overall wpuld use again

Date of experience: January 2, 2024
Mary H. Oojo Rep
over a year old

Melek S., Thank you for your feedback! We're pleased to hear that you found our flights affordable and the platform easy to use.

India
1 review
0 helpful votes
Follow Jojie R.
Unfollow Jojie R.
Share Review
Report Review

Good
January 2, 2024

Good experience. Quick experience. Nicely done. Fair price. Competitive rate. Fast.

Date of experience: January 1, 2024
Mary H. Oojo Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!

New Jersey
2 reviews
0 helpful votes
Follow Fakhar Q.
Unfollow Fakhar Q.
Share Review
Report Review

Good
January 2, 2024

Good choice nice site i got my flight booked easily and it was correct

Date of experience: January 1, 2024
Mary H. Oojo Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Illinois
1 review
0 helpful votes
Follow Janet J.
Unfollow Janet J.
Share Review
Report Review

Amazing!
January 1, 2024

Denny was very helpful and informative about my bookings.

Date of experience: December 31, 2023
Mary H. Oojo Rep
over a year old

Thank you so much for taking the time to leave us feedback!

Virginia
2 reviews
0 helpful votes
Follow Renee S.
Unfollow Renee S.
Share Review
Report Review

Booking
December 31, 2023

Fast and easy! I was able to get a great price in a fast time. Thanks for making this so easy!

Date of experience: December 30, 2023
Mary H. Oojo Rep
over a year old

Thanks a lot for a wonderful review! Looking forward to assisting you once again!

California
1 review
0 helpful votes
Follow Sneha F.
Unfollow Sneha F.
Share Review
Report Review

Awesome service
December 28, 2023

It's good. Thanks for the call and explaining all details

Date of experience: December 28, 2023
Mary H. Oojo Rep
over a year old

Many thanks for 5-star rating.We will take everything into consideration to improve our offering!

New York
1 review
0 helpful votes
Follow JALAL I.
Unfollow JALAL I.
Share Review
Report Review

Excellent customer service.
December 27, 2023

Services were prompt. I like the way the sales representative introduced herself and went through the
Conversation for better understanding of the whole process. Thank you.

Date of experience: December 27, 2023
Mary H. Oojo Rep
over a year old

JALAL A., Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our customer service. We strive to provide prompt and personalized services, and we're glad to know that our sales representative made a positive impression. If you have any further questions or need assistance, feel free to reach out.

Missouri
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

Good
December 26, 2023

Good discount and easy booking thank you so much for this service

Date of experience: December 25, 2023
Mary H. Oojo Rep
over a year old

Thanks a lot for a wonderful review! Looking forward to assisting you once again!