Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Booking through Saudi Airlines for Jeddah was prompt and that was 1st step in traveling and let's see 2nd step in Mar 2024.
So far I have been very impressed with Ooja. Customer service has been terrific, over and above what was expected.
We are glad to meet your expectations.Thank You.
I've been looking up flights for a couple of weeks, and for some weird reasons, I stumbled on Oojo.
The user interface was straightforward; the flights were the cheapest on the market, with the same routes as other expensive flights. I immediately booked my ticket, hoping for a great experience with the airline, which I believe wouldn't be an issue because I booked the same flight I'd normally book on the airline website at a somewhat more expensive price.
It has been a great experience thus far.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Great prices are not always easy to acquire alongside great customer service. Thanks Oojo for making it happen and getting my trip started!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
This is my second book from this site, I was very pleased with the first one. I really hope that I will be satisfied this time too.
Mansurbek I., Thank you for your continued trust in our service! We're honored to have you as a returning customer.
I like the typically lower prices that appear on the OOJO Website. I also like that you can actually talk to a representative. What I don't like is that twice now I have been caught in the middle. Once the airline changed the times of the connecting flights with the second flightr leaving nefore the first flight arrived. The airline said I had to change the flight with the third party (Booking.com). Booking.com said the airline would not let them make the change. Yesterday with OOJO, I asked to ad a bag to my luggage. OOJO says this is done on the airline's Website. The airline (SAS) wouldn't let me do this, and sent me back to OOJO. I will probably pay for the bag at the airport.-
We appreciate your positive feedback! Thanks for taking your time to give us a 5 stars review! Looking forward to assisting you once again and in a most efficient way!
This is my second time that i booked my flight from oojoo i was satisfied & they're response is so fast even your eticket not even a minute to wait not unlike other companies it takes almost 24hrs to recieve email
Thanks a lot for booking with us! Your satisfaction with our assistance made our day amazing! We appreciate your time and cooperation with us and would be so happy to assist you once again in the near future!
Great price. Better than any out there in the internet. If you don't believe try out a site that compares hundreds of websites in the internet and find you the best price. Make sure destinations and dates of travel are the same
Thank you for the great review! Safe travels.
Hope I have a wonderful travel and everything smoothly
Thanks a lot for sharing your amazing experience with us! Your satisfactory words made us happy and also satisfied! Thanks a lot!
Is verry nice
I like this application
Is easy to use
I'm satisfied to use this application to buy my travel ticket
Thank you for the kind words! We really appreciate that you decided to use our services.
First time user, yet I find it easy and convenient using the apps. Thanks
We are so glad you've been satisfied with our assistance! We hope to assist you once again whenever you desire to travel! Thank you very much!
Cheap flights and very easy to use. Its a little slow but overall wpuld use again
Melek S., Thank you for your feedback! We're pleased to hear that you found our flights affordable and the platform easy to use.
Good experience. Quick experience. Nicely done. Fair price. Competitive rate. Fast.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!
Good choice nice site i got my flight booked easily and it was correct
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Thank you so much for taking the time to leave us feedback!
Fast and easy! I was able to get a great price in a fast time. Thanks for making this so easy!
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
It's good. Thanks for the call and explaining all details
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
Services were prompt. I like the way the sales representative introduced herself and went through the
Conversation for better understanding of the whole process. Thank you.
JALAL A., Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our customer service. We strive to provide prompt and personalized services, and we're glad to know that our sales representative made a positive impression. If you have any further questions or need assistance, feel free to reach out.
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We are glad you've been satisfied with our assistance! Our agents are doing their best to produce a great result to the customers satisfaction! Thank you very much for being our customer!