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Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Easy booking.
January 18, 2024

Easy booking experience. The only thing that would've made this experience better is if there was an option to select my seat preferences.

Date of experience: January 17, 2024
Mary H. — Oojo Rep
over a year old

We're glad to hear that you had an easy booking experience. Your feedback about seat preferences is valuable, and we'll certainly consider it for future enhancements. If you have any specific preferences or requirements for your next booking, please feel free to let us know, and we'll do our best to accommodate them. Thank you for choosing our services!

California
1 review
0 helpful votes
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Great Booking Experience
January 17, 2024

The booking process was so easy and the tickets were issued in just one minute.

Date of experience: January 17, 2024
Mary H. — Oojo Rep
over a year old

Dear Gary, your positive words drive our commitment to excellence. Thank you for being a valued part of our journey!

Florida
1 review
0 helpful votes
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GOOD Experience
January 17, 2024

Easy and smooth travel experience with an affordable price.

Date of experience: January 17, 2024
Mary H. — Oojo Rep
over a year old

Dear Vishal, your support means the world to us, thank you for sharing your experience.

Pakistan
1 review
0 helpful votes
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Wonderful service
January 17, 2024

Great company very good and fast communication. I am glade you guys doing best. Thanks

Date of experience: January 17, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Canada
1 review
0 helpful votes
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Good
January 17, 2024

The person I spoke with was too insistent to make me buy insurance for the ticket.

Date of experience: January 16, 2024
Mary H. — Oojo Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

India
1 review
0 helpful votes
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Good
January 17, 2024
Updated review

Good service and more comfortable please send ticket mobile number also

Date of experience: January 16, 2024
Mary H. — Oojo Rep
over a year old

We are always trying to bring the best services.Thank you for the 5 stars.


Good
January 11, 2024
Previous review

Good service app easy to book flight tickets this app cery impressive

Date of experience: January 11, 2024
Wisconsin
1 review
0 helpful votes
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Amazing price!
January 17, 2024

I found the best price, I heard about LOT Company that is a very good one with very good services, that's why I choose it.

Date of experience: January 16, 2024
Mary H. — Oojo Rep
over a year old

It's great to hear that you found the best price and chose LOT Company based on their reputation for excellent services. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We appreciate your business and wish you a wonderful experience with LOT! Safe travels

New York
1 review
0 helpful votes
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Excellent
January 16, 2024

Booking my ticket with oojo was very easy.there was meal option I request for gluten free food

Date of experience: January 16, 2024
Mary H. — Oojo Rep
over a year old

Dear Ziyad, thank you for sharing your experience with us, you feedback is highly valued.

Virginia
1 review
0 helpful votes
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Very helpful personal service!
January 16, 2024

After booking, I immediately received a call from my travel agent explaining the process and benefits. She was accommodating walking me through everything and answering all my questions. Recommend!

Date of experience: January 15, 2024
Mary H. — Oojo Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Washington
1 review
0 helpful votes
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Quick and cheap
January 16, 2024

Great! Love the easy user experiences! Don't like the review system forcing me to write 50 chapters. ;)

Date of experience: January 15, 2024
Mary H. — Oojo Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

New York
1 review
0 helpful votes
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It was easy to book. Quick, reliable and no unexpected fees added.

Date of experience: January 15, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Maryland
1 review
0 helpful votes
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Excellent service
January 14, 2024

Great service and special kudos to Jasmeet who went out of way to help me. I would certainly recommend this website for booking tickets.

Date of experience: January 14, 2024
Mary H. — Oojo Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

New York
1 review
0 helpful votes
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Found oojo through Google flights and booked. Got the cheapest price. Received the ticket confirmation within few hours of booking. Smooth experience. Will book again through them if I see cheapest price there.

Date of experience: January 12, 2024
Mary H. — Oojo Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Maryland
1 review
0 helpful votes
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Very helpful
January 12, 2024

Nice service and very helpful
It's my second time to do business with you

Date of experience: January 12, 2024
Mary H. — Oojo Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

Texas
1 review
0 helpful votes
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Great customer service
January 12, 2024

Pleasant experience was able to accomplish everything requested.

Date of experience: January 12, 2024
Mary H. — Oojo Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Saudi Arabia
1 review
0 helpful votes
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International Trip to Bangkok
January 12, 2024

Easy to book and able to avail discount automatic deduction from the ticket you buy.Thank you

Date of experience: January 11, 2024
Mary H. — Oojo Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Georgia
1 review
1 helpful vote
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Good experience so far
January 11, 2024

My flight is upcoming, so hopefully everything flies. But so far, so good. I've received updates on every change or update there is, customer service is great, the calls are answered promptly, they send sms texts and emails constantly and they've offered the cheapest tickets for our chosen flights. All in all, I can recommend Oojo with confidence.

Date of experience: January 11, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your positive feedback! We really appreciate it and we wish you safe travels.

Texas
1 review
0 helpful votes
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Excellent
January 11, 2024

Quick and easy online process. Decent price. Tickets were issued within minutes of purchasing.

Date of experience: January 10, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
1 review
0 helpful votes
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Perfect service
January 10, 2024

I really appreciate for customer services and supports. I definitely recommend that you get the tickets from ASAP(Oojo)

Date of experience: January 10, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Washington
1 review
0 helpful votes
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Easy and efficient
January 10, 2024

Very easy to book a ticket. Everything processed really fast and I had my e ticket in less than a minute after booking. Very pleasant experience

Date of experience: January 9, 2024
Mary H. — Oojo Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!