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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
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Easy booking experience. The only thing that would've made this experience better is if there was an option to select my seat preferences.
The booking process was so easy and the tickets were issued in just one minute.
Dear Gary, your positive words drive our commitment to excellence. Thank you for being a valued part of our journey!
Easy and smooth travel experience with an affordable price.
Dear Vishal, your support means the world to us, thank you for sharing your experience.
Great company very good and fast communication. I am glade you guys doing best. Thanks
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
The person I spoke with was too insistent to make me buy insurance for the ticket.
We are happy that you are satisfied with our products and services.Thank You.
Good service and more comfortable please send ticket mobile number also
We are always trying to bring the best services.Thank you for the 5 stars.
Good service app easy to book flight tickets this app cery impressive
I found the best price, I heard about LOT Company that is a very good one with very good services, that's why I choose it.
It's great to hear that you found the best price and chose LOT Company based on their reputation for excellent services. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We appreciate your business and wish you a wonderful experience with LOT! Safe travels
Booking my ticket with oojo was very easy.there was meal option I request for gluten free food
Dear Ziyad, thank you for sharing your experience with us, you feedback is highly valued.
After booking, I immediately received a call from my travel agent explaining the process and benefits. She was accommodating walking me through everything and answering all my questions. Recommend!
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Great! Love the easy user experiences! Don't like the review system forcing me to write 50 chapters. ;)
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
It was easy to book. Quick, reliable and no unexpected fees added.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Great service and special kudos to Jasmeet who went out of way to help me. I would certainly recommend this website for booking tickets.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Found oojo through Google flights and booked. Got the cheapest price. Received the ticket confirmation within few hours of booking. Smooth experience. Will book again through them if I see cheapest price there.
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Nice service and very helpful
It's my second time to do business with you
We’re really grateful and appreciate you taking the time to share your rating with us!
Pleasant experience was able to accomplish everything requested.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Easy to book and able to avail discount automatic deduction from the ticket you buy.Thank you
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
My flight is upcoming, so hopefully everything flies. But so far, so good. I've received updates on every change or update there is, customer service is great, the calls are answered promptly, they send sms texts and emails constantly and they've offered the cheapest tickets for our chosen flights. All in all, I can recommend Oojo with confidence.
Thank you for your positive feedback! We really appreciate it and we wish you safe travels.
Quick and easy online process. Decent price. Tickets were issued within minutes of purchasing.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I really appreciate for customer services and supports. I definitely recommend that you get the tickets from ASAP(Oojo)
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Very easy to book a ticket. Everything processed really fast and I had my e ticket in less than a minute after booking. Very pleasant experience
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We're glad to hear that you had an easy booking experience. Your feedback about seat preferences is valuable, and we'll certainly consider it for future enhancements. If you have any specific preferences or requirements for your next booking, please feel free to let us know, and we'll do our best to accommodate them. Thank you for choosing our services!