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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Everything was very good and above all good prices, when I complete my trip I will be able to give more opinions, thank you for everything
Very professional and low fare ever. Quick and smooth.
Many many many thanks for such a great review of our services! Your positive feedback is highly appreciated!
This my first time using g this service. I found a good ticket price and purchase was seamless.
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!
It was so easy, convenient and friendly booking system.
Thanks a lot for sharing your amazing impression on our services!
Quite a real customer care. Got a call after booking and she confirmed everything.
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
I enjoyed booking independently on line. I never did it before.
Awesome experience.
Thank you! We're glad you had a quick and awesome experience booking online independently. If you ever need assistance again, feel free to reach out. Safe travels!
Booking flight from Los Angeles to Beirut for 4 passenger the price was the best online price, I called to verify the booking the agent answer right away and I received a confirmation e Mail
This this the third time I am using this agent
I highly recommend
Dear Hussein, thank you for choosing our service once again! We're delighted to hear that you found the best online price and had a smooth experience with our agent. Your loyalty is truly appreciated, and we look forward to assisting you with your future travel plans.
I have booked an airline travel for my parents using OOJO and wanted to change their reservation to an earlier date. Airline told they can accommodate the travellers to other date but as OOJO made the booking, OOJO can only be the one to modify the ticket. Airlines ensured that there is no penalty or extra processing fees related to change of ticket. After reaching out to OOJO, they are asking for a lot of processing fees and justifying the fees by some excuses. This is such a bad scenario where end customer and service provider are fine altering things and OOJO is the one not allowing us to proceed. I even ask if OOJO can give direct control of the ticket to airlines and looks like that is not possible as well.
I had trusted OOJO in the past but I will not be using this service in future and will ask other people also to condemn this travel agency as they just make things hard with all the regulations.
Dear Sukrit, we deeply regret the challenges you've faced and sincerely apologize for the inconvenience. To assist you effectively, could you please share your booking confirmation number and associated email address? Kindly send this information to [email protected] with the special ID: 288825. This will help us locate your details in our internal system.Your cooperation is highly appreciated. Thank you in advance.
They call you to confirm after an email. Great service.
Thank you for the great review! Safe travels.
Got best rate on air tickets and was very and fast to book.
Thank you for your great review! We wish you safe travels.
I'm very satisfied with this website, so easy and fast to book a flight!
Thank you for the great review! We wish you safe travels.
Good morning,
Ms. Johana on 1/26/2024 and Mr. Diwakar are assets of OOJO travels. They are so patient and very helpful, Even Mr. Diwakar offer 10% discount from cancellation fees. I am sure your company is keeping them happy so they can provide excellent service.
Thank you,
Bhavna Patel
Thank you for the great review! Safe travels.
We purchase the travel insurance, on return home they were charging almost 500 $ to change the return home ticket by 3 days. The Oojo travel insurance is a pure scam. Shame on them.
Dear Sonia S.,
We are truly sorry to hear about your disappointment with our services!
Your complaint is assigned a special ID: 287587
Please email this ID at [email protected]
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything in our power to deserve your further cooperation with us!
Thank you in advance!
Good customer services, respond quickly not like other agents.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Always best prices.
Great customer service.
I'm using them the last few times I need,and I highly recommend them.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
I purchased 2 times cleats for my daughter. I already purchased ticket from oojo several times. I might purchase another ticket from oojo on January 26th 2024 if I get less hour travel tim and good price. Thank you
Dear Sheikh, we appreciate your satisfaction with our agency, and It's fantastic to hear that your dad has also had positive experiences purchasing tickets from us. We value your continued trust and look forward to serving you and your family for future travel needs.
Prices change every minute I try to buy but the prices are good
Dear Maryam, we understand that dynamic nature of pricing may be a frustrating experience and appreciate your patience. We're glad to hear that despite the fluctuations, you find our prices favorable.
I purchased airfare for six passengers. Compared to other experiences with different airlines... this was an example of airline thoughtfulness. But, my problems came when my Credit Card Bank denied the purchase without calling me. This is the kind of transaction that should not have been interfered with without notice. However, your representative was very adept, patient, and thorough and resolved a VERY FRUSTRATING issue.
Dear James, thank you for sharing your recent experience with our representative. Your acknowledgment of their expertise, patience, and thorough resolution is truly appreciated.
I found this via kayak. We got the good deal and it was easy to book.
Dear Customer, thank you for your positive review!
Fantastic service. Great price. Agent called within 10 minutes of booking my flight
Dear Larry, your satisfaction is our main reward, thank you for sharing your experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You are so welcome! Thank you very much for sharing your positive impression on our services!