Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Oojo

Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


How would you rate Oojo?
grey stargrey stargrey stargrey stargrey star

Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Yuri M.
Unfollow Yuri M.
Share Review
Report Review

Lower price
March 26, 2024

That is okay for lower price ticket.
That is all I have answered.
I want to let you know I'm Deaf.
Thank you!

Date of experience: March 25, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Maryland
1 review
0 helpful votes
Follow Asylkan K.
Unfollow Asylkan K.
Share Review
Report Review

After purchasing the tickets I got immediately a phone call with information about their another services, like how many pounds you can get per person for fly, protection plans, etc.It was really helpful. Thank you!

Date of experience: March 17, 2024
Mary H. — Oojo Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

California
1 review
0 helpful votes
Follow M H.
Unfollow M H.
Share Review
Report Review

Great website
March 25, 2024

Awesome. Easy to work. Good customer service. Great follow up.

Date of experience: March 14, 2024
Mary H. — Oojo Rep
over a year old

We are incredibly grateful that you took the time out to leave us a 5-Star review!

California
1 review
0 helpful votes
Follow Dehbia U.
Unfollow Dehbia U.
Share Review
Report Review

Great company
March 23, 2024

I like this company, and easy to book, very helpful and have a great ticket prices. I would like to recommend to my friends and family.
Thank you

Date of experience: March 13, 2024
Mary H. — Oojo Rep
over a year old

Thank you very much for such a positive review! We highly appreciate all your recommendations and would be so pleased to hear that our customers came to us by your word!

California
1 review
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Share Review
Report Review

Great service
March 23, 2024

They helped me make seat reservations on two flights over the phone. Used to do that when I booked a flight, but apparently not anymore.

Date of experience: March 12, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your feedback! Please do not hesitate to contact us in the future if you will need assistance!

Missouri
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Excellent
March 23, 2024

Very responsive for our flight details though my husband is not in the mood to answer call due to our weather conditions I'm sorry about that. I truly appreciate your kindness and understanding. But I had a wonderful experience and looking forward to your service again. Good luck and have a safe night you all..

Date of experience: March 12, 2024
Mary H. — Oojo Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

New York
1 review
0 helpful votes
Follow Antonio N.
Unfollow Antonio N.
Share Review
Report Review

A++ Service
March 22, 2024

Very good customer service.
Very good Price.
5 Stars services. 🌟

Date of experience: March 12, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your kind words and 5 star review! We're delighted to hear that you were happy with our customer service and prices.

Virginia
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Very easy to book flights
March 21, 2024

I like this site to book my flight. It's easy and quick. Recommend it.

Date of experience: March 11, 2024
Mary H. — Oojo Rep
over a year old

We are so glad to hear about your satisfaction with our assistance! Thank you very much for booking with us!

New York
2 reviews
0 helpful votes
Follow Abid N.
Unfollow Abid N.
Share Review
Report Review

Reservation experience
March 11, 2024

Yes, it is very good website and compared to many others and travel agents, no one could beat or match the fare itinerary.

Date of experience: March 11, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you found our website to offer competitive fares and a pleasant reservation experience. We appreciate your support and hope to serve you again in the future.

California
1 review
1 helpful vote
Follow Ben B.
Unfollow Ben B.
Share Review
Report Review

Great rates
March 20, 2024

Have great rates compared to other booking sites. Fast & easy booking

Date of experience: March 10, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 295773
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.

Virginia
1 review
0 helpful votes
Follow ZJON K.
Unfollow ZJON K.
Share Review
Report Review

Booking through Oojo was a breeze, and the discounts were satisfactory. This marks my second time utilizing Oojo's services to book my flights, and on both occasions, the experience was positive. During my initial booking, a few details required modification, which were promptly and professionally addressed. Thank you for the excellent work, and please maintain your high standards.

Date of experience: March 9, 2024
Mary H. — Oojo Rep
over a year old

Dear Zjon, We're overjoyed to know that your travel experience with us met your expectations. Creating seamless and memorable journeys is what we love to do, and we're thrilled that we could contribute to your happiness.

California
1 review
0 helpful votes
Follow Ruth Y.
Unfollow Ruth Y.
Share Review
Report Review

Very satisfied
March 9, 2024

We can get thee information that we needed right away.

Date of experience: March 9, 2024
Mary H. — Oojo Rep
over a year old

Dear Ruth, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

California
1 review
0 helpful votes
Follow Manu V.
Unfollow Manu V.
Share Review
Report Review

Awesome and easy
March 9, 2024

Best price range on web search and an easy purchase options

Date of experience: March 9, 2024
Mary H. — Oojo Rep
over a year old

Dear Manu, We're pleased to hear that you had a easy and professional experience with our service.

California
1 review
0 helpful votes
Follow Bernie W.
Unfollow Bernie W.
Share Review
Report Review

Easy to book ticket
March 7, 2024

Very reasonable price for the ticket… easy to book

Date of experience: March 7, 2024
Mary H. — Oojo Rep
over a year old

Thank you for the great review! Safe travels.

Virginia
1 review
0 helpful votes
Follow Kat B.
Unfollow Kat B.
Share Review
Report Review

It's good
March 7, 2024

It did what I needed it to do. Booked flight. The questions for all the extras are annoying.

Date of experience: March 7, 2024
Mary H. — Oojo Rep
over a year old

Dear Kat, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

New York
1 review
0 helpful votes
Follow Marina D.
Unfollow Marina D.
Share Review
Report Review

Best booking Agency
March 7, 2024

Great customer service Mr. Luv was very helpful. I highly recommend this service for flight booking.

Date of experience: March 6, 2024
Mary H. — Oojo Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Arizona
1 review
0 helpful votes
Follow Nanci F.
Unfollow Nanci F.
Share Review
Report Review

Never Had A Problem
March 6, 2024

I have tried other discount ticket companies and have run into issues. I have now used Oojo four times and their tickets come through immediately and I have never had any problems.

Date of experience: March 6, 2024
Mary H. — Oojo Rep
over a year old

Dear Nanci, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

Texas
1 review
0 helpful votes
Follow Ahmed R.
Unfollow Ahmed R.
Share Review
Report Review

Will become a regular customer
March 6, 2024

Cheap prices good times a lot of options and I am very happy I am leaving the website i used to use and from now and so on I am with oojo.

Thanx

Date of experience: March 5, 2024
Mary H. — Oojo Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Illinois
1 review
0 helpful votes
Follow Kendall E.
Unfollow Kendall E.
Share Review
Report Review

Very helpful
March 5, 2024

They were able to assist me from start to finish and made sure to take note of any requests I desired to ensure I have a great experience.

Date of experience: March 5, 2024
Mary H. — Oojo Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

California
1 review
0 helpful votes
Follow Steph U.
Unfollow Steph U.
Share Review
Report Review

Great!
March 4, 2024

Luv was fantastic, helpful and patient! We had to book a second flight and it was great having the support. Quick and easy.

Date of experience: March 3, 2024
Mary H. — Oojo Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!