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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Nothing to sa but good service fair price quick ticket reception by email
I tried to book at OOJO and I called them and someone answered my question right away. Awesome customer service
Thanks so much for sharing your experience with us!
The prices are unbeatable and the customer service provided is unique. I will definitely buy my tickets from them from now on.
Thank you for the amazing review! Providing our customers with a great experience is our number one priority.
Called on a Sunday 10 pm, didn't have to wait a bit. I talked to a very nice staff member and had my problem solved right way, in less than one minute. Thank you!
Thank you for the amazing review! We always strive to provide our agents the best experience.
Talked with Ms Denny, it was nice talking to her, with clear expectations.
I'll call her next time i need any help with booking
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated, and we eagerly anticipate the chance to assist you once more in the future.
The best experience I ever had, within minutes of booking online, I received a call to confirm my details and within minutes my ticket were issued. Wow I mean really happy with the service … 🙏
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
I ordered two tickets, trying to change information, nobody could help me, just cancel my tickets and used other travel agent.
Dear Mohammad, please accept our apologies that you had to go through such an ordeal. We kindly ask you to send us your booking confirmation number and associated email address at [email protected] with this special ID: 304355. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advance
Many thanks for being our customer and taking your time to leave us an amazing feedback!
2nd time booked through Oojo. The ticket price is slightly below than the airline's own booking site or other prime travel sites. It's not a price-trap though. The ticket was booked and PNR issued at the price being quoted. The catch is that the seats are not assigned at the time of booking. Depending on the airline policy, you may be able to confirm seats for free after you receive the PNR or Airline's booking confirmation. Overall I am happy with my experience.
Thank you very much for a 5 star review! We are pleased to hear your kind words about your excellent experience with us!
Great job It's really easy and Symbol. Good job, thank you
Thanks a lot for taking the time to write such a wonderful review!
It was nice booking a flight with you guys my experience was great
Thank you for choosing us! We're thrilled to hear you had a great experience booking your flight with us.
Very much happy with your customer service. The guy over the phone was very nice and helpful.
Thank you for your feedback! We're delighted to hear that you're happy with our customer service.
Quick and easy to book through site. Excellent price.
We are incredibly grateful that you took the time out to leave us a 5-Star review!
It was Easy and fast but you need to put mor details about bags how much it cost please
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
Easy to use website, and very friendly service.
Helpful verification call.
Thank you for the fantastic review! We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Very easy to purchase my ticket and great price, too!
Thanks a lot for booking with us! Your satisfaction with our service made our day amazing!
Thank you for the great review! Safe travels.
Rupak (sales person) helped me book the ticket. He gave me some additional discount and also explained everything.
Thank you for the great review! We always strive to provide the best services.
The price was good and it only took few minutes to choose and buy the ticket.
Thank you very much for sharing your positive impression on our services! We appreciate it a lot!
We're delighted to hear that you found great prices and options with us, and that the booking process was easy for you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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