Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The last 2 times i've traveled to Bali I have booked my ticket with Oojo which has had the best price of all airlines & travel booking service. Thank you Ojoo...
Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot and would be so happy to assist you once more!
I've never even heard of Oojo and generally prefer booking directly with an airline to avoid third party complications. However, the concierge level service we experienced from the moment we booked was an unexpected surprise! A personal phone call, introduction, direct contact number and email connected us with a representative who helped others in our party book together, and communicated seat requests to the airline. Thank you!
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
Great website easy to book and good price compared to other websites. Thank you 🙏
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
I am very satisfying with your service. It is so fast issued my ticket. I will recommend my friends
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Oojo travel agent is a game-changer! Seamless booking, tailored recommendations, and outstanding customer support make every journey a breeze. Couldn't ask for more!
Thank you for the great review! Safe travels.
Thank you for your help. It's very useful. I'm enjoying your service a lot of thank you for your help. Fast respond and all of your help.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Happy with the app. Will use it again will refer with friends and family to use.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
They took Time to call and validated multiple transactions made by mistake…fixed within 20 minutes and refund. Great explanation about tickets and insurances at the same Time. Thanks Ojoo!
Thank you for your feedback! We're pleased to hear that we were able to assist you promptly and resolve any issues with multiple transactions. We strive to provide clear explanations about tickets and insurances. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your kind words!
I was not mistaken to book with you all the time I decided to have a vacation to Philippines. I hope I can get some discount as your avid patron, THanks and maraming salamat.
We are happy when our customers are satisfied,Thank you.
Quick easy and cheap. I don't know what else to say but it wants me to type 50 characters. So I hope this is enough for me to leave this review because oojo is cool
Thank you for the great review! We wish you safe travels.
Excellent timely service with meaningful options and great pricing always
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
The site was honest. No games. Very happy with the experience
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!
Hello, I booked a flight with OOJO because they had a flight that allowed me to depart and arrive at the times of day I was looking for with only one stop and without a long layover. The price was lower than the airline's website. The purchase triggered a fraud alert on my credit card. I called the OOJO customer service number and it was taken care of quickly. Thank you.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!
I'm very content with my purchase and my flight ticket price,awesome savings.
Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.
Easy, clear interface and great prices particularly on international tickets.
Wish it had an account functionality, but otherwise perfect
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Good experience. Fast, easy and attentive to details. They called me and helped out.
Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.
After booking, I didn't receive my ticket, but after enquiry to customer care, I received it immediately. Thanks
Thank you for contacting our Customer Services team and we are pleased to hear that you have received your ticket as soon as possible. Our goal is to ensure that every aspect of your booking experience is smooth and hassle-free, and it's great to know that our team was able to assist you promptly.
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
Merci réservation facile navigation aussi bon prix clean propre pas d'arnaque
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We are trying to be the best.Thank You.