Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Oojo

Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


How would you rate Oojo?
grey stargrey stargrey stargrey stargrey star

Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Steve K.
Unfollow Steve K.
Share Review
Report Review

Great Price
May 22, 2024

The last 2 times i've traveled to Bali I have booked my ticket with Oojo which has had the best price of all airlines & travel booking service. Thank you Ojoo...

Date of experience: May 11, 2024
Mary H. Oojo Rep
over a year old

We are trying to be the best.Thank You.

Kentucky
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Ticket bookings
May 21, 2024

Easy, fast and convenient. I would happily book with them again!

Date of experience: May 11, 2024
Mary H. Oojo Rep
over a year old

Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot and would be so happy to assist you once more!

New York
1 review
0 helpful votes
Follow Julie E.
Unfollow Julie E.
Share Review
Report Review

Concierge Service
May 20, 2024

I've never even heard of Oojo and generally prefer booking directly with an airline to avoid third party complications. However, the concierge level service we experienced from the moment we booked was an unexpected surprise! A personal phone call, introduction, direct contact number and email connected us with a representative who helped others in our party book together, and communicated seat requests to the airline. Thank you!

Date of experience: May 10, 2024
Mary H. Oojo Rep
over a year old

We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!

California
1 review
0 helpful votes
Follow Lilly G.
Unfollow Lilly G.
Share Review
Report Review

Very easy
May 18, 2024

Great website easy to book and good price compared to other websites. Thank you 🙏

Date of experience: May 8, 2024
Mary H. Oojo Rep
over a year old

Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.

New York
1 review
0 helpful votes
Follow Chaojie M.
Unfollow Chaojie M.
Share Review
Report Review

5 stars
May 18, 2024

I am very satisfying with your service. It is so fast issued my ticket. I will recommend my friends

Date of experience: May 7, 2024
Mary H. Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
1 review
0 helpful votes
Follow Ashraf F.
Unfollow Ashraf F.
Share Review
Report Review

Good Customer service
May 17, 2024

Oojo travel agent is a game-changer! Seamless booking, tailored recommendations, and outstanding customer support make every journey a breeze. Couldn't ask for more!

Date of experience: May 7, 2024
Mary H. Oojo Rep
over a year old

Thank you for the great review! Safe travels.

New York
1 review
0 helpful votes
Follow Giorgi T.
Unfollow Giorgi T.
Share Review
Report Review

Good job 👍
May 17, 2024

Thank you for your help. It's very useful. I'm enjoying your service a lot of thank you for your help. Fast respond and all of your help.

Date of experience: May 6, 2024
Mary H. Oojo Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

Canada
1 review
0 helpful votes
Follow Danilo P.
Unfollow Danilo P.
Share Review
Report Review

Trust worthy booking app
May 17, 2024

Happy with the app. Will use it again will refer with friends and family to use.

Date of experience: May 6, 2024
Mary H. Oojo Rep
over a year old

We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.

Canada
1 review
0 helpful votes
Follow Keven H.
Unfollow Keven H.
Share Review
Report Review

5 services
May 16, 2024

They took Time to call and validated multiple transactions made by mistake…fixed within 20 minutes and refund. Great explanation about tickets and insurances at the same Time. Thanks Ojoo!

Date of experience: May 6, 2024
Mary H. Oojo Rep
over a year old

Thank you for your feedback! We're pleased to hear that we were able to assist you promptly and resolve any issues with multiple transactions. We strive to provide clear explanations about tickets and insurances. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your kind words!

California
1 review
0 helpful votes
Follow Ben I.
Unfollow Ben I.
Share Review
Report Review

Quick and easy!
May 15, 2024

I was not mistaken to book with you all the time I decided to have a vacation to Philippines. I hope I can get some discount as your avid patron, THanks and maraming salamat.

Date of experience: May 5, 2024
Mary H. Oojo Rep
over a year old

We are happy when our customers are satisfied,Thank you.

Canada
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Share Review
Report Review

Flight to portland
May 15, 2024

Quick easy and cheap. I don't know what else to say but it wants me to type 50 characters. So I hope this is enough for me to leave this review because oojo is cool

Date of experience: May 5, 2024
Mary H. Oojo Rep
over a year old

Thank you for the great review! We wish you safe travels.

California
1 review
0 helpful votes
Follow Markos J.
Unfollow Markos J.
Share Review
Report Review

Excellent service and pricing
May 14, 2024

Excellent timely service with meaningful options and great pricing always

Date of experience: May 4, 2024
Mary H. Oojo Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Canada
1 review
0 helpful votes
Follow Ann I.
Unfollow Ann I.
Share Review
Report Review

The site was honest. No games. Very happy with the experience

Date of experience: May 3, 2024
Mary H. Oojo Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!

Florida
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Booked A Flight
May 14, 2024

Hello, I booked a flight with OOJO because they had a flight that allowed me to depart and arrive at the times of day I was looking for with only one stop and without a long layover. The price was lower than the airline's website. The purchase triggered a fraud alert on my credit card. I called the OOJO customer service number and it was taken care of quickly. Thank you.

Date of experience: May 3, 2024
Mary H. Oojo Rep
over a year old

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!

Texas
1 review
0 helpful votes
Follow Marlene A.
Unfollow Marlene A.
Share Review
Report Review

Happpy
May 13, 2024

I'm very content with my purchase and my flight ticket price,awesome savings.

Date of experience: May 3, 2024
Mary H. Oojo Rep
over a year old

Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

Utah
2 reviews
0 helpful votes
Follow Shawn T.
Unfollow Shawn T.
Share Review
Report Review

Great site
May 13, 2024

Easy, clear interface and great prices particularly on international tickets.

Wish it had an account functionality, but otherwise perfect

Date of experience: May 3, 2024
Mary H. Oojo Rep
over a year old

Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future

Georgia
1 review
0 helpful votes
Follow Julia B.
Unfollow Julia B.
Share Review
Report Review

Nice
May 13, 2024

Good experience. Fast, easy and attentive to details. They called me and helped out.

Date of experience: May 3, 2024
Mary H. Oojo Rep
over a year old

Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.

Oman
1 review
0 helpful votes
Follow Malathi I.
Unfollow Malathi I.
Share Review
Report Review

After booking, I didn't receive my ticket, but after enquiry to customer care, I received it immediately. Thanks

Date of experience: May 1, 2024
Mary H. Oojo Rep
over a year old

Thank you for contacting our Customer Services team and we are pleased to hear that you have received your ticket as soon as possible. Our goal is to ensure that every aspect of your booking experience is smooth and hassle-free, and it's great to know that our team was able to assist you promptly.

Virginia
1 review
0 helpful votes
Follow Sana T.
Unfollow Sana T.
Share Review
Report Review

Easy
May 11, 2024

It was easy online, hopefully 1800 it will be easy to reach also

Date of experience: May 1, 2024
Mary H. Oojo Rep
over a year old

Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.

Canada
1 review
0 helpful votes
Follow Sami J.
Unfollow Sami J.
Share Review
Report Review

Nice easy fluid
May 11, 2024

Merci réservation facile navigation aussi bon prix clean propre pas d'arnaque

Date of experience: April 30, 2024
Mary H. Oojo Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!