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Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Excellent customer service
May 30, 2024

Customer service representative was very helpful and kind. She understands my situation and helped to address the issue. Best service.

Date of experience: May 20, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

District of Columbia
1 review
0 helpful votes
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The customer service
May 30, 2024

The customer service very helpful and explain everything.

Date of experience: May 19, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
1 review
0 helpful votes
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Efficient
May 30, 2024

Booked with OOJO.Will need to see how the customer service responds if i need assistance

Date of experience: May 19, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your feedback,we hope we will raise at your expectations!

Serbia
1 review
0 helpful votes
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Fast and reliable service
May 29, 2024

Easy booking.
Best price in the market. All necessary information clearly visible.

Date of experience: May 19, 2024
Mary H. — Oojo Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon.

Canada
1 review
0 helpful votes
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Affordable
May 29, 2024

Trying to book a flight after shopping around, but i found affordable one especially this is an emergency booking a flight.

Date of experience: May 19, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

California
1 review
0 helpful votes
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Fast check out and good price
May 28, 2024

All is well so far. I hope your customer service is equally great IF there are any issues. Thanks

Date of experience: May 18, 2024
Mary H. — Oojo Rep
over a year old

We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!

Jersey
1 review
0 helpful votes
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Better price and flights than available on any other travel search engine, so much so that I was concerned that it the tickets shown were not available. However, after a 36 hour delay the ticket reference was delivered and I was able to manage my booking directly with British Airways. Responsive service by email and telephone was available to support me. 5 stars.

Date of experience: May 18, 2024
Mary H. — Oojo Rep
over a year old

Many thanks for being our Customer and leaving us a 5 star review!

Canada
1 review
0 helpful votes
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New customer
May 28, 2024

First time booking with Oojo and it's very easy. Don't know why I can't book my seating at the same time.

Date of experience: May 17, 2024
Mary H. — Oojo Rep
over a year old

Thank you very much for sharing your positive experience with us! We highly appreciate your time and cooperation!

California
1 review
0 helpful votes
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Excellent customer service
May 28, 2024

I have been using OOJO for awhile now and had to adjust my bookings at various times, before the start, in the middle of itinerary and just thinking about the trip, and never have I had an experience but called excellent.

Date of experience: May 17, 2024
Mary H. — Oojo Rep
over a year old

Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process!

Florida
1 review
0 helpful votes
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Oojo my best booking site
May 27, 2024

I'm very happy
Will see next booking
It was easy n friendly site

Date of experience: May 17, 2024
Mary H. — Oojo Rep
over a year old

And we are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!

Missouri
1 review
0 helpful votes
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Good service
May 27, 2024

Was quick and good response very good service the man I was talking was very helpful and well behaved

Date of experience: May 16, 2024
Mary H. — Oojo Rep
over a year old

We put in the work to keep you and all of our clients happy. We hope to see you again!

Canada
1 review
0 helpful votes
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Awesome website
May 27, 2024

Very smooth booking process, fast and awesome! I will defenitely recommend Oojo for flight bookings. Thank you Oojo.

Date of experience: May 16, 2024
Mary H. — Oojo Rep
over a year old

Thank you so much for taking the time to leave us feedback!

Pakistan
1 review
0 helpful votes
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Affordable and Quick!
May 26, 2024

It was my first time purchasing tickets through Oojo, in fact through any travel agency, and they had the most easiest and quickest process. On top of that, they always offer affordable tickets which is amazing! Thank you, Oojo

Date of experience: May 16, 2024
Mary H. — Oojo Rep
over a year old

Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.

Indonesia
1 review
0 helpful votes
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Easy to booked with good price! When you're found all the tickets flights was increased from all the agent ticket but Oojo always give you good offers!
Thank You Oojo

Date of experience: May 15, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.

California
1 review
0 helpful votes
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Very Good
May 23, 2024

Satisfactory and reliable, I can recommend it to others.

Date of experience: May 13, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!

California
1 review
0 helpful votes
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Great Service from Sammy
May 23, 2024

Sammy contacted us to follow up on our flight reservations for Los Angeles to Rome and the return flight. He was very helpful in clarifying the booking details, and assisting us with our seating arrangements. He patiently answered all our questions. We appreciate his patience, and very helpful assistance.
Victor and Jim

Date of experience: May 12, 2024
Mary H. — Oojo Rep
over a year old

We are happy our agent Sammy did such a great job for you.Thank you for your review.

Illinois
1 review
0 helpful votes
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Great and easy
May 23, 2024

Really love this service. Super quick and easy. I really like how it's provides direct flights. Excited.

Date of experience: May 12, 2024
Mary H. — Oojo Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

Texas
1 review
0 helpful votes
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Flight booking
May 22, 2024

Hastle free, no drama experience, from a company I had not heard of in booking a flight.

Date of experience: May 12, 2024
Mary H. — Oojo Rep
over a year old

We are happy when our customers are satisfied,Thank you.

GB
1 review
0 helpful votes
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Great!
May 22, 2024

Booking was very straight forward, confirmation and the e-ticket received with 3 minutes. Able to manage the booking (select seats, meals etc). On the airline website immediately.

Date of experience: May 12, 2024
Mary H. — Oojo Rep
over a year old

Thank you! We're thrilled to hear you found the booking process smooth and efficient.

Pennsylvania
2 reviews
19 helpful votes
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Last year we used Oojo and it was a great experience! Price was great for us since we have 6 people in our family back and forth. It costs a lot for our trip. So Oojo provided the best tickets for us. This year, again, still got cheap tickets for us. even though with two stops but price is so good that we cannot refuse it.
Thank you and we are happy customers!

Date of experience: May 11, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.