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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Customer service representative was very helpful and kind. She understands my situation and helped to address the issue. Best service.
The customer service very helpful and explain everything.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Booked with OOJO.Will need to see how the customer service responds if i need assistance
Thank you for your feedback,we hope we will raise at your expectations!
Easy booking.
Best price in the market. All necessary information clearly visible.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Trying to book a flight after shopping around, but i found affordable one especially this is an emergency booking a flight.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
All is well so far. I hope your customer service is equally great IF there are any issues. Thanks
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Better price and flights than available on any other travel search engine, so much so that I was concerned that it the tickets shown were not available. However, after a 36 hour delay the ticket reference was delivered and I was able to manage my booking directly with British Airways. Responsive service by email and telephone was available to support me. 5 stars.
Many thanks for being our Customer and leaving us a 5 star review!
First time booking with Oojo and it's very easy. Don't know why I can't book my seating at the same time.
Thank you very much for sharing your positive experience with us! We highly appreciate your time and cooperation!
I have been using OOJO for awhile now and had to adjust my bookings at various times, before the start, in the middle of itinerary and just thinking about the trip, and never have I had an experience but called excellent.
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process!
I'm very happy
Will see next booking
It was easy n friendly site
And we are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Was quick and good response very good service the man I was talking was very helpful and well behaved
We put in the work to keep you and all of our clients happy. We hope to see you again!
Very smooth booking process, fast and awesome! I will defenitely recommend Oojo for flight bookings. Thank you Oojo.
Thank you so much for taking the time to leave us feedback!
It was my first time purchasing tickets through Oojo, in fact through any travel agency, and they had the most easiest and quickest process. On top of that, they always offer affordable tickets which is amazing! Thank you, Oojo
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
Easy to booked with good price! When you're found all the tickets flights was increased from all the agent ticket but Oojo always give you good offers!
Thank You Oojo
Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
Sammy contacted us to follow up on our flight reservations for Los Angeles to Rome and the return flight. He was very helpful in clarifying the booking details, and assisting us with our seating arrangements. He patiently answered all our questions. We appreciate his patience, and very helpful assistance.
Victor and Jim
We are happy our agent Sammy did such a great job for you.Thank you for your review.
Really love this service. Super quick and easy. I really like how it's provides direct flights. Excited.
We are happy that you are satisfied with our products and services.Thank You.
Hastle free, no drama experience, from a company I had not heard of in booking a flight.
We are happy when our customers are satisfied,Thank you.
Booking was very straight forward, confirmation and the e-ticket received with 3 minutes. Able to manage the booking (select seats, meals etc). On the airline website immediately.
Thank you! We're thrilled to hear you found the booking process smooth and efficient.
Last year we used Oojo and it was a great experience! Price was great for us since we have 6 people in our family back and forth. It costs a lot for our trip. So Oojo provided the best tickets for us. This year, again, still got cheap tickets for us. even though with two stops but price is so good that we cannot refuse it.
Thank you and we are happy customers!
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.