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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Overall good experience and user friendly website.
The service is great and quick as we need. Thank you
We are always trying to bring the best services.Thank you for the 5 stars.
It was quick, informative, without a hustle, great!
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Before this, I didn't know about Oojot, but searching for flight tickets, I found Oojo and then I decided that I should use Oojo for buying my tickets, and I bought thru it. So, if this transaction and the journey and all the communication with Oojo is friendly and based on honesty, then I will be using Oojo for buying airline tickets int he future too, but I should wait how it goes ahead the first time. I hope for the best. Thans!
Thank you for the great review! We hope to see you in the future.
Vikram was very cool, friendly and helpful thank you very much, I'll highly recommend you….
Thank you for your feedback! We wish you safe travels.
Very good customer service. Your Rep by the name of Zack, was very helpful.
Booking using your website was very friendly to users.
Thank you for your feedback! Our agents always try their best.
Easy to use and price good. And fast replay
Many options for travel and choose trips.
Thank you wish you the best
Thank you for the great review! We wish you safe travels.
Very good service, the best rating. The web site was good.
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.
I'll spare you the details of my issue. What I'd want you to know is that from start to finish this young woman was amazing. Professional, efficient and knowledgeable. Thanks for a great experience.
We're thrilled to hear about your positive experience with Sweetpea! Thank you for recognizing her professionalism, efficiency, and knowledge.
Booking on line was simple. Follow up call from agent thoroughly confirmed details before issuing tickets. Saved $90 over published airfare.
We're delighted to hear that you found our online booking process easy and that you received great follow-up from our agent!
Akhil was quick to call and ensure I got my booking done accurately. He ensured I had all my questions answered and received all my email confirmations. Thanks, Akhil and OOJO.
Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
Awsome quick booking. I would highly recommend it for all people planning to book their flight travels.
Thank you for your kind words! We're thrilled to hear that you had an awesome and quick booking experience with us.
Got a phone call soon after booking online just to confirm every thing
Kanav was polite and accommodating.
Thank you for the great review! Safe travels.
It is easy to use make it fast as otherwise you lose it cheapest ticket thank you so much
Thanks a lot for a perfect review! Looking forward to assisting you once again!
Very easy to book on-line. Customer rep rang after to check all the details were correct and that I was happy with the booking. Made some suggestions too. Very polite and helpful.
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process! Thank you very much!
Pretty simple and straightforward. Found best pricing of economic travel.
We appreciate your positive feedback and look forward to assisting you once again!
Thank you for confirming my ticket and helping me about seat.
You are so welcome! We are so happy to hear about your satisfaction with our assistance! Looking forward to assist you once again whenever you desire to travel!
I am always scared to book flights from other websites beside the airlines.
I wanted to give a chance to OOJO based on the review and of course the price they offered.
Well, I got my tickets in less than 2 min. I also made myself sure they were real tickets on the airline website, and… THANK YOU!
Also, they called me right after I booked the flights to make sure everything was ok, if I got the email with tickets, and the information was correct.
Go get your tickets!
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Agent was friendly and cooperative understand it was my first time booking spent good amount of time in future I would probably call and book with him if I wanted to go Miami or Las Vegas
Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!
Great Experience Luv is a great and proactive executive
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Luv is awesome! Thank you very much for being our Customer and sharing your great impression on us!
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.