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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Struggled to find a flight to match with my family as they already had tickets booked. Searched another leading travel site and could not find anything. Then tried Oojo and within a few short minutes found exactly what I needed and at a very reasonable cost. Highly recommend.
Thank you so much for taking the time to leave us feedback!
This is my first time use Oojo to buy airline tickets. Very satisfied. Fast and easy access from website. Within minutes after submitting payment, received my itinerary in my email already.
Thank you for the great review! Safe travels.
It was fun speaking with your Filipino representative, she was so kind and helpful..
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
They have given me the good information about the flight, baggage information, etc.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Called me to double check my name match with passport.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Oojo has an excellent Go-Above-and-Beyond service and easy to use features. Love their attention to detail on their customer needs.
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Doing reservation is easy and fast. The pricing is pretty much cheaper than the rest of the travel app.
We put in the work to keep you and all of our clients happy. We hope to see you again
Ok not complicated at all very easily done with out problems
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Great customer service. No pushy salesman to deal with. In fact the salesman I had was very understanding and answered my questions promptly.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I have experienced an emergency and I need to cancel my ticket they give me a voucher to use it within one year and when I need it they make it for me using my voucher
Please do not hesitate to contact us in the future if you will need assistance!
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.
Good customer service but wish I was not charged for a cancellation on a flight 2 hours after booked especially when I rebook the same flight š¤¦ā
Many thanks for 4-star rating.We will take everything into consideration to improve our offering!
It was so convenient to book here. Everything was laid out perfectly. No need to check hidden windows or options just to see the other options.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Your transaction is taking to long and initially rejected by the bankā¦.
We apologise for any inconvenience this may cause you. Transactions can sometimes take longer than expected, and occasional rejections may occur for various reasons, such as security checks. We appreciate you taking the time to leave us a review. Your feedback helps us improve our service for everyone.
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.
Competitive price, quick confirmation, easy web access.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
The website is very helpful and reliable. Truly appreciated and timely effective. When I do the booking for flights to the four of us in the family, it resulted to the best flight that I want. I believe that I have no doubts of what schedules I'd made and I can reach Las Vegas USA by the expected arrival there and also the floght in coming back to Calgary..
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.
Very convenient website to book tickets. They follow up via phone call make sure we didn't make any mistakes.
Thank you for the kind words! Glad you found our website convenient and appreciated our follow-up to ensure a smooth booking process.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! Safe travels.