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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Fantastic service, everything it's superb, always recommended for everyone
I love the ease of booking on this site. Quick Search and Results, Competitive Prices!
Thanks a lot for taking the time to write such a wonderful review!
She is a great communicator and a good salesman
She made it easy for me to wait while correcting an error I made.
Keep it up
Thank you for your review! We're thrilled to hear that your agent is a great communicator and a good salesman, and that she made it easy for you to wait while correcting an error.
The experience was good enough for me and it help me get through what a want.
Thank you for your review! We're glad to hear that your experience with us was good enough and that we were able to help you get what you wanted.
Saves was very nice and professional,
This website informs you for every little chance
They are very very polite and helpful!
I really like and recommend this site!
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Second time booking a ticket overseas with ease and good price and I like when they follow up with a phone call to assure you that you all set just be ready for your trip. I recommend.
Thanks a lot for taking the time to write such a wonderful review!
Very pleasant experience with my representative I am so happy she called! Can't wait for my trip!
Thank you for your feedback! We're thrilled to hear that you had a very pleasant experience with our representative.
Agent Deiparine is a soft spoken friendly patient airline agent; addressed all my concerns and accommodated my requests.
We are glad Deiparine has helped you with your trip and the services provided are appreciated.
We still have time to our flight but I think we won't have any problem. Costumer service is amazing! Thank you.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Best price out there. Booked in a few minutes. Hopefully not a scam.
We are happy when our customers are satisfied,Thank you.
After booking my trip a customer service representative from Oojo to make certain that all of my needs were met. I was able to have the representative reserve window seats for all of my flights ahead of time. Oojo also verified all of my flight times as well as the periods of layover. I used Oojo in March of 2024 as well and had the same satisfaction from the customer service.
Thank you for the great review! Safe travels.
I had an issue with booking but they were able to respond to it immediately.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
They were able answers my questions and I like their hospitality and comprehension to me. Well done
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Kind fast amazing service, always helpful, called me right away to confirm reservation
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance for you!
Fast & Easy! Didn't have to go through a bunch of security, & codes.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Our niece in Vietnam recommended us to download your app and book our hotels and flights for our trip to Vietnam in October 2024. We were amazed how easy and save us money booking with Agoda. Thank you
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
Thank you for your feedback! We are pleased to hear that you found our agent friendly.
Fast and simple,cheapest price hope to use it in the future. 👌
Thank you for your positive review! We look forward to assisting you again in the future.
Good
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Thank you for your feedback! We're glad you had a positive experience with us.
It was super easy to book. Once you book someone will call you to review your information.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Answer: Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.


We are happy that you are satisfied with our products and services.Thank You.